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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel with free breakfast and a 24-hour business center

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Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Exterior
Coffee/tea maker
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
The current price is AED 466
AED 549 total
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 73 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 52 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is AED 393
AED 467 total
includes taxes & fees
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About the neighborhood

Map
3501 Mallory Lane, Franklin, TN, 37067

What's nearby

  • Aspen Grove Park - 13 min walk - 1.2 km
  • CoolSprings Galleria - 3 min drive - 2.4 km
  • The Factory - 5 min drive - 4.7 km
  • Franklin Theatre - 6 min drive - 6.7 km
  • Carnton Plantation - 12 min drive - 9.5 km

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Hotel near CoolSprings Galleria
Take advantage of free self-serve breakfast, dry cleaning/laundry services, and a bar at Hyatt House Nashville/Franklin/Cool Springs. Free in-room WiFi is available to all guests, along with a 24-hour business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, a vending machine, and coworking spaces
  • An elevator, a front-desk safe, and 1 meeting room
  • Guest reviews speak highly of the breakfast, helpful staff, and proximity to shopping
Room features
All 125 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Free toiletries and hair dryers
  • 49-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English

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  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,576 reviews
The price is AED 470
AED 554 total
includes taxes & fees
27 May - 28 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hyatt House Nashville/Franklin/Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt House Nashville/Franklin/Cool Springs?

Self parking is free at this property.

What time is check-in at Hyatt House Nashville/Franklin/Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt House Nashville/Franklin/Cool Springs?

Check-out is at 11:00 AM.

Where is Hyatt House Nashville/Franklin/Cool Springs located?

Situated in Franklin, this hotel is 0.7 mi (1.1 km) from Aspen Grove Park and within 3 mi (5 km) of CoolSprings Galleria and Saint Thomas Medical Partners. SOAR Adventure Tower and Iasis Health Care are also within 3 mi (5 km).

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Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1020 reviews
Rating 8 - Good. 129 out of 1020 reviews
Rating 6 - Okay. 41 out of 1020 reviews
Rating 4 - Poor. 15 out of 1020 reviews
Rating 2 - Terrible. 37 out of 1020 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Enjoyed the property and it was very convenient for Franklin and Cool Springs.
Stayed 4 nights in May 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, like a studio apartment, great for a short or long stay.
Stayed 2 nights in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stop on the way to the south coast. Food offerings are limited at the hotel so plan to eat out
Stayed 1 night in May 2025

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time this year staying at this property. Rooms are excellent, spacious, clean, amenities and comfortable. Staff is friendly, accessible and knowledgeable of the area. We will be back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie

Liked: Amenities, property conditions & facilities
Staff was very friendly, breakfast was good, everything was clean and comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Angie

Liked: Amenities
Plenty of room for our family of 5. It was clean and beds were super comfy!
Stayed 1 night in Apr 2025

10/10 Excellent

Qunitta

Liked: Cleanliness, staff & service, property conditions & facilities
It was so great to see Penny B. She always makes it feel like home!!! 10/10.
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Take. Care of during my stay. Had a cancer surgery procedure done and the staff was very helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Lonnye

Liked: Staff & service, property conditions & facilities
We had an excellent stay. Definitely would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel, its super clean, rooms are big with a full equipped kitchen, the pool is perfect, breakfast is great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Beth

Liked: Amenities
Cleanliness, very comfortable rooms, check in staff were amazing, convenient
Stayed 1 night in Feb 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Nice.
Stayed 1 night in Mar 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay with them again if in the area
Stayed 1 night in Feb 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
We had great customer service the day of our checkout. I think his name was Zach. He was so friendly and helpful especially with the toddler.
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was very good. I would've like to have more rooms available with more amenities in them. Such as full size refrigerator s or more kitchen like amenities available. The breakfast was a little disappointing. I would like to have seem more options available. Overall it was a nice stay and I would recommend it and would probably stay again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here
Stayed 2 nights in Nov 2024

6/10 Okay

Deborah

Liked: Cleanliness, amenities
Disliked: Staff & service
Average. This property is nice but doesn't live up to the high reviews.
Stayed 1 night in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property were clean and well maintained. We will stay here again if we need to stay in this area.
Stayed 1 night in Mar 2025

4/10 Poor

emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very loud around us, woke up very early due to room work next to us.
Stayed 1 night in Apr 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER booking here again. Canceled my reservation 30 minutes before check in and had to spend 2 additional hours looking for a nearby hotel to sleep at. AWFUL SERVICE!!!!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Nice breakfast, bar and pool.
Stayed 4 nights in Jan 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, clean and wonderful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Great
Stayed 1 night in Mar 2025

8/10 Good

Bryant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The guy working the front desk was rude.
Stayed 1 night in Apr 2025