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Serenissima Boutique Hotel

5.0 star property
Luxury hotel connected to a shopping center in Chania Town with a coffee shop

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Photo gallery for Serenissima Boutique Hotel

Reception
Porch
Superior Suite, 1 King Bed with Sofa bed , Porch | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Superior Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
LCD TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Ceiling fan
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed , Porch

Superior Suite, 1 King Bed with Sofa bed , Porch | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed , Porch

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 41 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Ceiling fan
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Skoufon 4, Chania, Crete Island, 73131

What's nearby

  • Old Venetian Harbor - 1 min walk
  • Maritime Museum of Crete - 3 min walk
  • Chania Central Market - 6 min walk
  • Nea Chora Beach - 13 min walk
  • Chania Lighthouse - 18 min walk

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 16 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ταμάμ - ‬1 min walk
  • ‪Veneto - ‬1 min walk
  • ‪Avalon Rock Cafe - ‬2 min walk
  • ‪Μούσες - ‬2 min walk

About this property

Serenissima Boutique Hotel

Luxury historic hotel near Old Venetian Harbor
Near Nea Chora Beach, Serenissima Boutique Hotel provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Adventurous travelers may like the cycling at this hotel. The on-site Mediterranean cuisine fine-dining restaurant, Serenissima Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a hair salon and a library.
You'll also enjoy the following perks during your stay:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and wedding services
  • Newspapers in the lobby, a banquet hall, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Serenissima Boutique Hotel have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Heating and ceiling fans
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, childcare services, and daily housekeeping

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of Historic Hotels of Europe.

Languages

Czech, English, French, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1640 ft
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Serenissima Restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Bathroom emergency pull cord

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel
Serenissima Boutique Chania
Serenissima Boutique
Serenissima Boutique Hotel Chania, Crete
Serenissima Hotel Chania
Serenissima Boutique Hotel Hotel
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel Hotel Chania

Frequently asked questions

Is Serenissima Boutique Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 9 lbs per pet.

How much is parking at Serenissima Boutique Hotel?

There is free parking nearby.

What time is check-in at Serenissima Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Serenissima Boutique Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Serenissima Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 32 per vehicle applies.

Where is Serenissima Boutique Hotel located?

Located in Chania Town, this luxury hotel is within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Etz Hayyim Synagogue and Franciscan Monastery of Aghios Fragkiskos are just steps away.

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Serenissima Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 122 out of 132 reviews
Rating 8 - Good. 8 out of 132 reviews
Rating 6 - Okay. 1 out of 132 reviews
Rating 4 - Poor. 0 out of 132 reviews
Rating 2 - Terrible. 1 out of 132 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, service, and location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Myriam

Beautiful hotel!
Stayed 3 nights in Oct 2023

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in beautiful a city !
Superb stay, great location and a very Nice staff🙌
Stayed 1 night in Jul 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Stayed 1 night in May 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
Stayed 4 nights in Oct 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3-night stay in Chania Old Town
A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Stayed 3 nights in May 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Breakfast in the morning was a plus too! The staff was so nice and welcoming and the room was absolutely perfect. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely small hotel right in the middle of the old city of Chania. We loved everything about our rooms and the property. Breakfasts are delicious and made to order and the staff are incredibly friendly and warm. Definitely would stay here again.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquility and exquisite design just a dream!
Stayed 2 nights in Aug 2023

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel!
This is the best hotel in Chania. Top service,quiet,best location and extreme clean. it deserve 5 stars!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
I just had one night in this hotel but it was really nice. Location is great, just one row back from the busy port. Room was lovely and very well equipped. Excellent value for money too.
Stayed 1 night in Jul 2022

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Serenissima Boutique Hotel. The staff was very kind and the rooms were clean and comfortable. The location of the hotel was perfect for walking to many close restaurants and shopping. The only negative would be if you have a rental car, there is no parking at the hotel (you have to walk to it) and it’s very difficult to find parking near by. Overall, we would definitely stay again!
Stayed 4 nights in Jul 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel with 7 rooms. It is a few steps from the old town and beach but quiet and secluded. Our room (#5) was spacious and comfortable with a great shower. Breakfast was delicious and innovative. Staff was very helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Xiaofeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara and her colleagues are super friendly and helpful! The location of the hotel could be a maze for first time visitor, but once you figuring out, it’s so convenient ~~only steps to the water front, and quite many great restaurants nearby! Also easy to access bus station (only several blocks I think)
Stayed 2 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Serenissima Hotel for three nights. What a great Hotel, old world charm with all the modern amenities you would expect in a luxury boutique Hotel. Staff were excellent in every interaction. Breakfast in the courtyard each morning was delicious and coffee on the terrace each morning was fantastic. Highly recommend the terrace suites. Great location in Old Town, walkable to everyone. Would love to come back and visit again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a hidden gem! It’s absolutely gorgeous and everyone is so welcoming and nice. We took the ferry over from Athens and we weren’t sure about transportation so the hotel booked it for us, we just paid the driver. The breakfast is absolutely delicious and you order from the menu. Everyone that works here goes above and beyond. We would give this place 10 ⭐️ if that option was available 🤩
Stayed 2 nights in Jul 2023

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing, they went out of their way to make our stay great. The location is really perfect and it is beautiful inside - the automatic blinds were very cool. I would argue however that this is not really a 5 star hotel. The desk is not 24 hours, there is no room service, and there is not an on-site restaurant anymore. I think these services are required to consider the hotel 5-stars. I also paid €60 euros for a small bag of laundry which I think is OUTRAGEOUS, I still regret doing it. The staff is the main reason I rate this so highly, the cleaners and front desk staff were all so kind and helpful - for them alone I would suggest it.
Stayed 3 nights in Aug 2022

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. In particular, we had an issue around securing a taxi for an early morning ride to the airport. As we were running out of time, staff came in for the morning shift, and immediately went to work contacting a taxi. Literally within minutes, she had contacted an available taxi within a two minute walk from our hotel, and actually walked us to the taxi to assure that it wasn't snatched up by someone else. Breakfast was cooked to order--very nice. Only downside was getting to the hotel from the airport. Hotel is located in a no-drive area of old town. The taxi driver stopped at the top of a hill and pointed down to old town to identify our hotel's location. It took us a while to find it--struggling with luggage on crowded cobblestone streets, but eventually came across it. High marks, a wonderful stay.
Stayed 3 nights in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

santhosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024