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Kydon, The Heart City Hotel

4.0 star property
Hotel with a 24-hour business center, steps from Agora

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kydon, The Heart City Hotel

Lobby
Front of property - evening/night
City view
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The price is AED 365
AED 419 total
includes taxes & fees
16 Dec - 17 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View) | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Square View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, City View (Old Town View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, City View (Old Town View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, City View (Square View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, City View (Old Town View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, pillowtop beds, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Morum City Hotel Chania

Breakfast included
Free WiFi
Restaurant
Air conditioning
9.6 out of 10, Exceptional, (165)
The price is AED 276
AED 318 total
includes taxes & fees
18 Dec - 19 Dec
Morum City Hotel Chania

About the neighborhood

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134

What's nearby

  • Chania Central Market - 1 min walk - 0.1 km
  • Agora - 2 min walk - 0.2 km
  • Old Venetian Harbor - 7 min walk - 0.6 km
  • Nea Chora Beach - 18 min walk - 1.5 km
  • Chania Lighthouse - 18 min walk - 1.6 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Θεατρο - ‬2 min walk
  • ‪Γρηγόρης - ‬1 min walk
  • ‪Amphora - ‬1 min walk
  • ‪Delish - ‬3 min walk

About this property

Kydon, The Heart City Hotel

Upscale hotel near Old Venetian Harbor
Located close to Agora and Chania Lighthouse, Kydon, The Heart City Hotel provides a terrace, a library, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, Square, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Free bicycle rentals, valet parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and books
  • Smoke-free premises, a porter/bellhop, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 112 rooms feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Free toiletries and hair dryers
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Square
  • Agora

Things to do

  • Bike parking
  • Bike storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (538 square feet)
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 26

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Books
  • Communal living room
  • Couples dining
  • Double-glazed windows
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1042K014A0129900

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Is Kydon, The Heart City Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kydon, The Heart City Hotel?

Self parking is available for EUR 10 per day. Valet parking is available for EUR 10 per day.

What time is check-in at Kydon, The Heart City Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM.

What time is check-out at Kydon, The Heart City Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Kydon, The Heart City Hotel located?

Located in Chania Town, this hotel is within a 10-minute walk of Agora and Old Venetian Harbor. Nea Chora Beach and Chania Lighthouse are also within 1 mi (2 km).

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 580 reviews" "
Rating 8 - Good. 136 out of 580 reviews" "
Rating 6 - Okay. 21 out of 580 reviews" "
Rating 4 - Poor. 4 out of 580 reviews" "
Rating 2 - Terrible. 3 out of 580 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MOSHE

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 1 night in Oct 2024

10/10 Excellent

Vassiliki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet and the chefs are unique, the stuff at all domains are absolutely friendly and professional, excellent every day cleaning and service. I had a wonderful time and I would replete it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was top notch. The people at the front desk were very helpful. The hotel and room was very clean. The breakfast was excellent with lots of variety. The location was convenient and walkable to the old town.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay. I really enjoyed the breakfast buffet and room service food. The breakfast was a huge selection of foods and drinks.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel to stay at! The staff are excellent and very friendly! The location is perfect - lots of restaurants nearby and shopping! Would highly recommend this hotel!
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Sep 2024

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay after arriving late from the airport before heading to our holiday destination - all staff very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Stavros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, very clean hotel . Fast easy check in with professional friendly staff at front desk. Had to check out early and was provided with a breakfast box with a variety of food and fruit. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

KONSTANTINOS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very central location with easy access on foot to Chania old town and Venetian harbor. The rooms are renovated, clean with all amenities to have a pleasant stay. The staff were kind and smiling. Breakfast is great with lots of options. The onsite parking for a charge of 10 euro is a huge plus taking into account the difficulty to find space in the congested streets and the cost of private parking in the area. Overall we had a great stay and will definitely stay there again in the future
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a quick overnight stop in Chania town. The hotel was very central and had parking. Breakfast was good and hotel was clean, air conditioned and very clean. The staff were amazing, friendly, efficient and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

kalman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff upon arriving and very smooth check in. Welcome drink!! Organized transportation on the spot for the next day travel. Amazing breakfast, nice hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Maryam

Liked: Staff & service
Disliked: Cleanliness
Overall a good hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024

10/10 Excellent

kook sung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with private parking. Awesome breakfast and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Hoi Sui, Woodside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center of everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Breakfast offered a wide selection of fresh, quality food and my room was serviced daily. I would also recommend dining here as the food was of a high standard and the portions were generous. It is situated just a 5 min walk away from the start of the shops in the old town, 15 mins to the harbour and 25 mins to the beach. No complaints
Stayed 7 nights in Jun 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon is a wonderful hotel. Clean, convenient access to Chania harbor, walkable to beach (20 min) thru town, friendly and knowledgeable staff....just great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Loosi

Stayed 3 nights in Jun 2024

10/10 Excellent

andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect. Walkable to old town and harbour in 7 mins. The hotel had parking (valet) which was amazing and made it easy. Just drive in and dump car. The breakfast was amazing. So fresh and so many options. The room was great, good AC and a comfy bed. The main area where it excelled was the staff! Always a smile and they always went out of their way to help us with any request. Thank you team Kydon!!
Stayed 3 nights in Jun 2024