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Elia Palazzo Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Old Venetian Harbor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elia Palazzo Hotel

Superior Room, Balcony | Balcony view
View from property
Classic Room, Hot Tub, Ground Floor | Street view
Superior Room, Balcony | In-room safe, desk, soundproofing, iron/ironing board
Standard Room | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Hair dryer
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

Superior Room, Balcony | Balcony

Superior Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, Hot Tub, Ground Floor

Classic Room, Hot Tub, Ground Floor | In-room safe, desk, soundproofing, iron/ironing board

Classic Room, Hot Tub, Ground Floor

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Theotokopoulou 54, Chania, 73131

What's nearby

  • Maritime Museum of Crete - 1 min walk - 0.1 km
  • Old Venetian Harbor - 1 min walk - 0.2 km
  • Chania Central Market - 9 min walk - 0.8 km
  • Nea Chora Beach - 12 min walk - 1.1 km
  • Chania Lighthouse - 5 min drive - 3.2 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 30 min drive

Restaurants

  • ‪Ταμάμ - ‬3 min walk
  • ‪Άρωμα - ‬5 min walk
  • ‪Veneto - ‬4 min walk
  • ‪Avalon Rock Cafe - ‬4 min walk
  • ‪Remezzo - ‬5 min walk

About this property

Elia Palazzo Hotel

Upscale hotel near Old Venetian Harbor
Elia Palazzo Hotel provides amenities like a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • A front-desk safe, concierge services, and smoke-free premises
  • A 24-hour front desk and helicopter/airplane tours
Room features
All guestrooms at Elia Palazzo Hotel boast thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1312 ft
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Helicopter/airplane tours

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Elia Palazzo Hotel Chania
Elia Palazzo Chania
Elia Palazzo
Elia Palazzo Hotel Hotel
Elia Palazzo Hotel Chania
Elia Palazzo Hotel Hotel Chania

Frequently asked questions

Is Elia Palazzo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elia Palazzo Hotel?

There is free parking nearby.

What time is check-in at Elia Palazzo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Elia Palazzo Hotel?

Check-out is at 11:00 AM.

Does Elia Palazzo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 25 per vehicle applies.

Where is Elia Palazzo Hotel located?

Located in Chania Town, this hotel is steps from Byzantine & Postbyzantine Collection and Old Venetian Harbor. Firka Fortress and Maritime Museum of Crete are just steps away.

Elia Palazzo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 94 reviews" "
Rating 8 - Good. 23 out of 94 reviews" "
Rating 6 - Okay. 9 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Davide

Traveled with partner
Liked: Cleanliness, staff & service
The staff is very friendly and helpful. It's a small hotel and it needs some renovations. The room isn’t soundproof at all; I could hear the neighbors all the time.
Stayed 5 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic hotel and staff. Parking is close by. Great location to Venetian port and in the old town. Would have loved to have stayed longer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time in Chania
Nice cute boutique hotel with very good breakfast in the old town.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in the old town with a friendly helpful staff and wonderful breakfast. Was a wonderful location from which to explore Chania.
Stayed 2 nights in Apr 2024

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Very nice and welcoming staff. The roof deck photos are misleading because it looks like it is a lounge area that serves meals or drinks, but there’s no furniture up there and they do not serve up there.

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, room and amenities are exactly as advertised. Breakfast was excellent!!! We enjoyed our stay.
Stayed 1 night in Oct 2023

8/10 Good

Sarah Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Breakfast was wonderful. The lady at the front desk was phenomenal. We were staying with friends in Old Town Chania for a week and there are no cars within the city. She outlined a map and it was quite a walk with our suitcases but we never got lost. Great customer service. Tell her Thankyou.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. In a great area and walkable to all the shops and resultants. Great rooftop deck. Very peaceful.
Stayed 1 night in Aug 2023

6/10 Okay

DESPINA

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It was a medium quantity hotel. No view at all and no amenities. They said they provided 2 bottles of water and even that wasn’t it. Hugely overpriced for what they offer
Stayed 3 nights in Jul 2023

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Belinda, Dombarton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet, spacious, great shower. We had to leave early in the morning so they packed us a huge takeaway breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Mrs Valerie edwards

Stayed 6 nights in May 2023

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Joanna

Liked: Staff & service, property conditions & facilities, room comfort
Nice location, noisy room.
The location is fantastic, right in the old town, very close to the harbour where there are all the restaurants are on the water's edge. The room itself is ok. We had a room with a balcony, onto the street. The only issue was that in the evening, the street is full of restaurants with tables in the street, so it gets very noisy. We tried closing the window and switching on the ac. The ac was incredibly noisy as well. So with out ac it was hot with Ac it was very noisy. When the restaurants closed, we tried to open the balcony door for air but the compressor of the room next door is on the balcony and it was on and also very noisy. Good choice for breakfast.
Stayed 1 night in Sep 2022

6/10 Okay

Pauline

Stayed 1 night in Aug 2022

10/10 Excellent

Sandra, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, spacious room. Staff was very nice. Went above and beyond. We would definitely stay here again.
Stayed 2 nights in Jul 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

10/10 Excellent

Marco Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It only need to clarify that they don't have a parking and the guess must find an available spot on the street.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was very friendly and met our needs. We had to leave @6am, asked if it is possible to have 2 breakfast boxes ready to go, and the front desk had them ready by 9 pm.
Stayed 1 night in Jun 2022

10/10 Excellent

Hong

Stayed 1 night in Apr 2022