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Kempinski Hotel Changsha

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Changsha

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Photo gallery for Kempinski Hotel Changsha

Exterior
1 bedroom, down comforters, minibar, in-room safe
Exterior
Lobby
Executive Suite, 1 King Bed, City View (Executive Suite) | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available
The current price is AED 325
AED 379 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 33 of 33 rooms

View all photos for Executive Suite, 1 King Bed, City View (Presidential Suite)

Executive Suite, 1 King Bed, City View (Presidential Suite) | 1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, City View (Presidential Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 256 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds (Executive Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds (Executive Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, City View (Superior King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive King Room)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (Superior Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premier Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Premier Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite) | 1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, City View (Executive Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Grand Deluxe Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, City View (Grand Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Grand Deluxe Suite)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 King Bed, City View (Grand Deluxe Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 87.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Diplomatic Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 132 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Premier King Room)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Premier King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Diplomatic Suite

Lobby

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Size Room

1 bedroom, down comforters, minibar, in-room safe

Grand Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Size Room

1 bedroom, down comforters, minibar, in-room safe

Premier King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

1 bedroom, down comforters, minibar, in-room safe

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Size Room

1 bedroom, down comforters, minibar, in-room safe

Grand Deluxe Twin Size Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Size Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Size Room

1 bedroom, down comforters, minibar, in-room safe

Premier Twin Size Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Size Room

1 bedroom, down comforters, minibar, in-room safe

Superior King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe Suite

1 bedroom, down comforters, minibar, in-room safe

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room

1 bedroom, down comforters, minibar, in-room safe

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room (Double Bed)

1 bedroom, down comforters, minibar, in-room safe

Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kaaaaat Themed Family Room

1 bedroom, down comforters, minibar, in-room safe

Kaaaaat Themed Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Kaaaaat Themed Family Suite

1 bedroom, down comforters, minibar, in-room safe

Kaaaaat Themed Family Suite

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Room

1 bedroom, down comforters, minibar, in-room safe

Detective MacFox Immerse Theme Kids Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Suite

1 bedroom, down comforters, minibar, in-room safe

Detective MacFox Immerse Theme Kids Suite

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

About the neighborhood

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007

What's nearby

  • Helong Stadium - 3 min drive - 3.0 km
  • Hunan University - 6 min drive - 6.2 km
  • Hongxing International Convention Center - 7 min drive - 7.8 km
  • Central South University - 7 min drive - 6.4 km
  • Hunan Provincial Museum - 8 min drive - 7.8 km

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 16 min drive
  • Changsha (CSX-Huanghua Intl.) - 27 min drive

Restaurants

  • ‪忆口香龙虾 - ‬11 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪湖南金辉旅行社 - ‬5 min walk
  • ‪双泉龙茶楼 - ‬6 min walk
  • ‪怡清源 - ‬14 min walk

About this property

Kempinski Hotel Changsha

Luxury eco-certified hotel near Helong Stadium
Located close to Jia Yi's Memorial Hall and Hunan University, Kempinski Hotel Changsha provides a garden, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), a billiards/pool table, and a 24-hour front desk
  • A ballroom, a banquet hall, and ATM/banking services
  • 1 meeting room, coffee/tea in the lobby, and laundry services
Room features
All 408 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

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View from property

Grand Hyatt Changsha

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 37 reviews
The price is AED 389
AED 454 total
includes taxes & fees
31 Mar - 1 Apr
Grand Hyatt Changsha

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

Does Kempinski Hotel Changsha have a pool?

Yes, this property has an indoor pool.

Is Kempinski Hotel Changsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Changsha?

Kempinski Hotel Changsha doesn't offer parking.

What time is check-in at Kempinski Hotel Changsha?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Kempinski Hotel Changsha?

Check-out is at noon.

Where is Kempinski Hotel Changsha located?

Located in Yuhua District, this luxury hotel is 1.8 mi (2.8 km) from Helong Stadium and 3 mi (4.8 km) from Jia Yi's Memorial Hall. Martyrs' Park and Hunan University are also within 6 mi (10 km).

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Kempinski Hotel Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ling

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Komfortables und sauberes Hotel
Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020

10/10 Excellent

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately suggested to all
Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

TOMOMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019

8/10 Good

Lukas Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel for good price value
Pleasant stay for good price-value. A few restaurants within walking distance. Don't get a coffee at the lounge in the Kempinski Hotel as this is definitely overpriced. Probably the most expensive we ever had in the whole world... Also the breakfast buffet is large but the quality of food rather mediocre.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
トイレがウォッシュレットでなかったのが残念です。中国でも都市部の4星以上のホテルではウォッシュレットトイレが多くなっています。他はすべて満足がいき、コストパフォーマンスにも満足です。フロントのスタッフも十分、英語が通じます。
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体来说很不错，房间比较干净，位置离中心区略远，但是离火车南站比较近，但是早餐价格太贵了。
Stayed 2 nights in Mar 2019

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, room comfort
酒店位置优越，周边有大型购物商场。酒店设施一般，前台服务较热情。总体性价比可以。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel does not match its brand name
I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort