My first time in Changsha and I was blown away by the Wuhua Hotel! :) Everything was immaculate... lobby, hallways, bedroom, bathroom. All of the hotel staff (front-desk, maids, bellboys) was EXTREMELY polite, friendly and helpful! Here's the only qualifier: I've lived and taught English in Beijing for several years, and my Chinese is quite good. If you are an American like me or are from anywhere else outside of China, and you don't speak Chinese, you should get a local student/guide/interpreter to help you out. They are quite easy to find: virtually all the local young people in big cities like Changsha speak at least some English as they are all required to study it in school. :) I have often asked near-by middle/high school/college students to help me communicate better, in hotels, eateries, shops.... Chinese young people are SUPER polite, friendly and curious about us "laowai pengyoumen!" They are truly fascinated by us foreigners and "international culture." Many have the goal or dream of studying/going abroad. So you can take advantage of that great interest and interrelate/interact/have fun with them with ease. The key is to be very friendly and polite and humble yourself. Self-effacement and humility goes a very very long way in China. Add to that a good dose of patience, tolerance, open-mindedness and child-like curiosity, and THERE YOU GO! You will have a blast in Changsha! And you will enjoy the Wuhua Hotel just as much as I did. God bless you!