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"Good property .. renovation under way but managed well & apologetic about it."

"The receptionist was not customer friendly at all. Ask me for my passport in order to check in so if your a tourist from another country you don’t pay taxes. The receptionist Ask me for a photo of my document and picture of my entry date then she still did not honor it after I showed her what she asked me for. Terrible customer service "

"Comfortable and kids friendly "

"Central and nice rooms"

"Excellent customer service "

"Beautiful views, good service, highly recommended."

"We stayed at Decameron Panaca as the base for our travels across the coffee region which worked very well for us. Our rooms were comfortable and had lovely views over the treetops. Having the restaurant on site was convenient too when we wanted a break from the buffet, and the food was good. We enjoyed our stay here and would recommend it to other families looking for an all-inclusive resort to stay in. "

"Everything was good"

"A superb stay- excellent service, outstanding spa and an overall sense of calm. Highly recommended "