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"Excellent Staff, good food, fantastic location "

"Excellent stay - incredibly friendly welcome as always and 24 hour service is really appreciated. Good breakfast "

"Location: Hotel is sited close to the Cathedral and the heart of the city. The only major drawback for some might be the lack of a car park although this did not affect me as I arrived by bus with a bus stop just a few yards away from the hotel. Room: My room although a little dark was well equipped and very quiet. The bathroom has rather dated with a deep bath and a shower that had to be hand held with no shower screen or curtain. Overall the room was very comfortable and I certainly had a good night’s sleep. Food/Drink: There is the offer of a very basic and limited continental breakfast or a good range of cooked breakfasts if you prefer. The hotel has an excellent range of craft beers and serves a range of evening meals. Staff: Very welcoming and helpful. Overall: If Wells is your destination I would certainly recommend staying here. "

"The hotel is great. The rooms are very clean and cozy and above all the staff is very friendly and helpful. "

"Always stay in there very good "

"A beautiful hotel. Friendly, professional and guest-focused staff, great food and well-appointed rooms."

"Lovely room we had sea views needs updating "

"Decentbe"

"Room OK food excellent"