Find Business Hotels in Castroreale Terme

"Excellent in all regards"

"Panoramic views"

"A fabulous stay. From checking into the hotel, the front seat staff was hospitable, accommodating and helpful. The staff took time to discuss many questions and concerns only for us to lean that he shift was ending and she treated us as if we were the only people. He king in! The breakfast is fabulous … love the coffee bar and more! "

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."

"amazing stay, perfect location & staff very helpful. Falling asleep & waking up to the sound of the sea with amazing sunrises - would recommend this wonderful hotel to anyone. "

"Large facility with nice amenities including parking, pool with a view of the sea, clean room with a sea view, and large breakfast bar and dining.Staff was extremely friendly and helpful. Great place to stay and relax after departing from ferry."

"The beach is lovely, the lady on reception was also lovely. Car park is close by. Balcony was lovely as we were in 208 so had the corner view. The room was a little tired, the bathroom not great but ideal for our 1 nighter before the ferry"

"Nice hotel manager willing to help "

"We were so disappointed when learning that the hotel is located more than 3 miles from the seaside. On their advertisement, there are some pictures showing the beach and swimming pool. Fake images and incorrect description !!! We were obliged to stay as they refused to reimburse and it was too late in the evening. We want to be reimbursed. "