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"The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard."

"this was a great place to stay in ponferrada. we would definitely stay here again. "

"Nice and clean property in Ponferrada. The lady at the check-in desk was so nice and polite. I would love to go back to this hotel. Thans for the great stay."

"Location is perfect if you want to visit the historic section. Everything is within walking distance. Staff was helpful and friendly."

"by the time we arrived to the hotel we find out that it was closed, we never got a notice from them to inform us about this. It was a terrible at that time to find another hotel."

"The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator."

"Very welcoming staff. Clean rooms. Large room. Beautiful view. Very peaceful."

"Nice and convenient "

"Unfortunatly cafe only opens at 18.00 and no food served till 20.00."