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Wyndham Garden Cancun Downtown

4.0 star property
Hotel with free parking, a short walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Wyndham Garden Cancun Downtown

Exterior
View from property
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Housekeeping
The current price is AED 289
AED 365 total
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Private bathroom
  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Deluxe Family Room)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Map
AV. Tulum SM. 4 MZA. 14 Lote 2, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 7 min walk - 0.6 km
  • Dubai Palace Casino - 14 min walk - 1.2 km
  • Las Palapas Park - 14 min walk - 1.2 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪La Casa de los Abuelos - ‬8 min walk
  • ‪Los Tarascos - ‬1 min walk
  • ‪Chila y Quil - ‬8 min walk
  • ‪Vips - ‬6 min walk
  • ‪Mr. Pampas Cancún - ‬8 min walk

About this property

Wyndham Garden Cancun Downtown

Upscale hotel near Plaza Las Americas
Close to Plaza 28, Wyndham Garden Cancun Downtown provides a terrace, a garden, and dry cleaning/laundry services. The on-site local and international cuisine restaurant, Restaurant and Lounge Bar, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Wedding services, multilingual staff, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 136 individually furnished rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Microwaves, free infant beds, and electric kettles

Languages

English, Spanish

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  • Parking included
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AED 387 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MXN 266 for adults and MXN 206 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurant and Lounge Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (1,615 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 266 for adults and MXN 206 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Pool access available from 8:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

La Quinta by Wyndham Cancun
Wyndham Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel
Wyndham Garden Cancun Downtown Cancun
Wyndham Garden Cancun Downtown Hotel Cancun

Frequently asked questions

Does Wyndham Garden Cancun Downtown have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:30 PM.

Is Wyndham Garden Cancun Downtown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Cancun Downtown?

Self parking is free at this property.

What time is check-in at Wyndham Garden Cancun Downtown?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Garden Cancun Downtown?

Check-out is at noon.

Where is Wyndham Garden Cancun Downtown located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Plaza Las Americas and Plaza 28. Ceviche Square and Royal Yak Casino and Sports Book are also within 10 minutes.

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Wyndham Garden Cancun Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

8/10 Good

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in downtown
Stayed 1 night in Feb 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We were in and out but no complaints
Stayed 1 night in Feb 2025

10/10 Excellent

Muhammad Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. good location
Stayed 1 night in Jan 2025

10/10 Excellent

Jordy

Liked: Cleanliness, staff & service, property conditions & facilities
The property didn't look like the pictures I would say, maybe cause of the lighting but overall u get what u pay for; 1 bed with just the basics a tv, mini fridge, and shower.So if u just want to sleep there and shower, enjoying the city's in attractions the whole day while having free breakfast this is the place for u as its conveniently located in the heart of Cancun.
Stayed 2 nights in Mar 2025

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and other people are friendly
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We loved our stay. Nice hotel with good amenities. The waterpressure was good, the hotel is clean, the pool was good and the gym was good. Some difficulties with communication since we don't speak spanish, but it worked out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to downtown and a good location to start trips to Chichen Itza, etc. The staff was very helpful when I forgot some clothes in my room, especially Ofelia from housekeeping and Edgar from the front desk helped me to get my clothes back. Many many thanks to you both.
Stayed 2 nights in Jan 2025

2/10 Terrible

Lawrence

Disliked: Staff & service, property conditions & facilities
This company saw fit to charge me twice for the same stay , and multiple unspecified taxes on top of it. If you want to avoid a credit card nightmare do not stay here.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amogh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice decent hotel in the middle of downtown. Very safe and walkable to the plaza las americas. The 7 eleven and many restaurants are right beside the hotel. The staff is helpful and very polite. The hotel has all amenities you may need, including gym and pool and laundry. The only disappointing thing was their restaurant.
Stayed 1 night in Jan 2025

10/10 Excellent

Genelle

Liked: Cleanliness
The customer service was phenomenal the guest services was awesome the hospitality the love the manners,those people were very nicevall of them i highly recommend them and the place.
Stayed 3 nights in Nov 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs a lot of renovations. The breakfast was very basic. We stay here as it was close to both the airport and the bus terminal
Stayed 1 night in Dec 2024

8/10 Good

Atulchandra

Liked: Cleanliness, staff & service, amenities
Staff cooperative
Stayed 3 nights in Dec 2024

6/10 Okay

Donna

Liked: Cleanliness, staff & service
This hotel is fine for a night or two. You can walk to restaurants and nearest shopping mall. The breakfast is very basic and room service seems to come from outside the hotel and only worked once - second time no food arrived.
Stayed 5 nights in Nov 2024

10/10 Excellent

Robin Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

4/10 Poor

ISABEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very dirty and old. The bed, the pillows are bad and in terrible shape. They do not know how to make the bed. They do not clean correct the room. Staff are rude and did not answer, they do not know how to do their work. They charge some amount money when we arrived and last day ask for another... good location for work, very bad for tourism
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was nice, the Service in reception was friendly and the service in restaurant was was punctual, clean and friendly. The cleaning rooms personne are respectful, kind, friendly and doing an excellent job. Thank you.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to just sleep and leave
Stayed 1 night in Aug 2024

4/10 Poor

Jazz

Very worn down
Stayed 1 night in Jan 2025

2/10 Terrible

Kaixiang

Disliked: Amenities, property conditions & facilities
Some things in the room were broken, but they fixed them proactively. Very very limited breakfast options. Overall, it doesn't look like a four-star hotel, only two or three stars.
Stayed 1 night in Dec 2024

8/10 Good

Yuen Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in downtown Cancun, within walking distance to local attractions and restaurants. However staff did not offer VIP services and did not remind us of this either, despite the booking cones with VIP access.
Stayed 1 night in Nov 2024

8/10 Good

Kristhy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC and mini fridge not working properly. Great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great price and a great stay!

I was having dental work for a week in Cancun. I paid for the breakfast every morning with the room and it was worth it. Good service, great location. Right between a convenient store & a bank with and ATM. Great price for a great stay!
Beautiful woman in the wonderful and relaxing pool area
Stayed 6 nights in Aug 2024

6/10 Okay

Costin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Unable to extend late check out. They dont seen to even try. Have to request a room change. The first room, toilet did not flush, window will not close it was loud traffix all night. The next morning had a room change.
Stayed 4 nights in Jan 2025