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Waldorf Astoria Cancun

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Waldorf Astoria Cancun

2 outdoor pools
Beach/ocean view
Lobby
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
The current price is AED 2,622
AED 3,596 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Queen Beds, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Partial Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch flat-screen TV with satellite channels

Presidential Suite, 1 Bedroom

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 156 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

View from room

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 156 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Ocean Front

In-room safe, blackout drapes, iron/ironing board

2 Bedroom Ocean Front

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Oceanfront (Swim up)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Oceanfront (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | In-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 96 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

View from room

Suite, 2 Bedrooms, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Master Suite, Swim up)

Shower, towels

Suite, Oceanfront (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Master Suite, Swim up)

55-inch flat-screen TV with satellite channels

Suite, Oceanfront (Master Suite, Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 156 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (Swim up)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Oceanfront (Swim up)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Partial Ocean View

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Amai)

Shower, towels

Suite, 1 King Bed (Amai)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Riviera)

Shower, towels

Suite, 1 King Bed (Riviera)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • Sleeps 10
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
  • 63 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Oceanfront

In-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Oceanfront

Highlights

Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

JW Marriott Cancun Resort & Spa

Pool
Hot Tub
Spa
Kids pool
9.2 out of 10, Wonderful, 1,009 reviews
The price is AED 1,245
AED 1,754 total
includes taxes & fees
2 Mar - 3 Mar
JW Marriott Cancun Resort & Spa

About the neighborhood

Map
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580

What's nearby

  • Xoximilco - 11 min drive
  • Moon Palace Golf Club - 13 min drive
  • Puerto Morelos Beach - 20 min drive
  • Petempich Bay - 20 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬16 min drive
  • ‪Cusco - ‬17 min drive

About this property

Waldorf Astoria Cancun

Luxury resort near Moon Palace Golf Club
Take advantage of a poolside bar, a firepit, and 2 bars at Waldorf Astoria Cancun. Indulge in a body treatment, a body scrub, and a body wrap at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour gym; Waldorf Astoria Cancun also has a business center and a steam room. Guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • A banquet hall, a 24-hour front desk, and concierge services
  • An elevator, outdoor furniture, and 5 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 173 rooms boast comforts such as private plunge pools and 24-hour room service, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 20 per night)
  • Valet parking on site (MXN 28 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 700-1400 for adults and MXN 350-1400 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping

Business services

  • Business center
  • Conference center
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Firepit
  • Outdoor furniture

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 47
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-time cleaning fee of MXN 1000
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Self parking fee: MXN 20 per night
  • Valet parking fee: MXN 28 per night
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waldorf Astoria Cancun Resort
Waldorf Astoria Cancun Cancun
Waldorf Astoria Cancun Resort Cancun

Frequently asked questions

Does Waldorf Astoria Cancun have a pool?

Yes, this property has 2 outdoor pools.

Is Waldorf Astoria Cancun pet-friendly?

Yes, Waldorf Astoria Cancun allows dogs (limit 2 total) with a maximum weight of up to 51 lbs per pet. There's a fee of MXN 1500 per accommodation, per day. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees.

How much is parking at Waldorf Astoria Cancun?

Self parking is available for MXN 20 per night. Valet parking is available for MXN 28 per night.

What time is check-in at Waldorf Astoria Cancun?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Waldorf Astoria Cancun?

Check-out is at noon.

Where is Waldorf Astoria Cancun located?

Nestled on the beach, this Cancun resort is within a 5-minute walk of Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 mi (10 km).

Waldorf Astoria Cancun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 106 reviews" "
Rating 8 - Good. 9 out of 106 reviews" "
Rating 6 - Okay. 5 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 5 out of 106 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff!
Stayed 2 nights in Jan 2025

6/10 Okay

Alexis M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA = PERFECTION. All aspects from décor, service, cleanliness, level of detail, everything was 10/10. Worth every dollar and is a must. The lobby staff was excellent, helping with our luggage and transportation the whole week. We had a swim up room and the pool was FREEZING cold with no way to be heated. There is a tiny plunge pool that could be heated, but it only fits 2 people comfortably. At JAO, we had the guac appetizer (delicious), fish beef tacos (underwhelming), especially for being over $30 USD for 3 small tacos. We were 1 of 3 tables and service was extremely slow… took 20 minutes just to get our drinks. The pool consistently had the best service-10/10 everyday. However, we ordrered regular margs ($19 USD) with reposado tequila. We werfe charged a ~$3 upgrade per drink for the repo, AND each drink had an additional “prep fee” of ~$5 USD. Scam- Makes zero sense. For room service we ordered 2 “prime” burgers (a staggering $34 each) and fettuccine ($19) add shrimp ($18). All items were horrible. The pasta and shrimp tasted like cardboard, unseasoned. The burger was NOT “prime” quality and completely burnt. A few bites in, we called and had them remove it and refund us the money, which they did politely. That night, at 1:30 am as we are trying to sleep, this awful loud sound started roaring outside. They were power washing near the pool. Why on earth would you choose that time to do it? Chaya had the slowest/worst service and food was mediocre.
Stayed 5 nights in Jan 2025

10/10 Excellent

James, Overland Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. Amazing room. Great dining options, especially Chaya. Great pools. Extremely comfortable pool chairs. Excellently equipped gym. Top notch spa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here and all we can say is wow. From the drive up to the entrance you’ll be blown away. The main lobby alone is an exceptional experience all by itself. The building is an architectural masterpiece. As a business owner in real estate development, sales and marketing I have to say that our experience here was inspirational. From the bell men to the entire staff, I can assure you that you’ll be impressed. Their entire staff is well trained to give topnotch service with a smile at all times. When we arrived the lady manager that welcomed us was just amazing. She assisted us and gave us as much information as needed. They have 3 exceptional restaurants that you can visit. All offering a wide range of culinary experiences. Alongside this, you’re able to order room service at extended time periods with a good variety of food options. The rooms are not just clean, they are beyond clean. The incredible smell flows through the entire property to the rooms. The impressive granite flooring flows throughout the room to the shower and countertops. The blend of sky blue and gold makes you feel like royalty having the 5 star experience of a lifetime. The room decor with gold finishes will take your breath away. If you love design and decor, you’ll love the rooms here and no aspect of the layout will disappoint. To top it all off is having private jacuzzi’s in every room. The outdoor oasis and spa areas will blow your mind. The views from every room is heavenly.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sharon

Stayed 5 nights in Dec 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, luxurious property! Staff was very personable and helpful. The Spar assistant before my session is a gem even the therapist did a great job!
Stayed 4 nights in Jan 2025

10/10 Excellent

Theodora

Traveled with family
Service and staff were amazing.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and Dining options must be changed , property has 4 restaurants and all of them are Mexican food centric . However one of the best vegetarian options on all menus
Stayed 4 nights in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

zaid

Traveled with family
Excellent
Stayed 6 nights in Dec 2024

8/10 Good

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and luxurious, with significant investment clearly made in its construction. If you're 50 years old or seeking a peaceful retreat away from the hustle and bustle, this is an excellent choice. However, be aware that it's a 40-minute drive from the city, where most of the nightlife and action are located in the hotel zone. If you plan to stay here, having a car is essential, as transportation to the city can be costly—around $60 or 1,000 pesos per trip. Additionally, the hotel is not all-inclusive, and prices at the resort can be very expensive . For instance, a small pizza costs $20—so keep that in mind when budgeting for meal.
Stayed 4 nights in Dec 2024

10/10 Excellent

Seok Woo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. Excellent staff service.
Stayed 3 nights in Dec 2024

10/10 Excellent

HYUN

Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing experience! Clean, Quiet and peaceful the ultimate escape from the hussle and bussle! The Bellmen were amazing! All of them, always so eager to bring the car, give directions, offer waters! 5 Stars!
Stayed 5 nights in Nov 2024

10/10 Excellent

Rita, Saltillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most wonderful hotel in Cancun for sure.
Stayed 4 nights in Dec 2024

6/10 Okay

Kader

Traveled with family and small children
Liked: Amenities
Beautiful property but huge maintenance issues. It was raining in the restaurant twice because of leak from room upstairs. Price at restaurant are more expensive than the most expensive restaurants in NYC. Impossible to eat out because their is nothing within 30min.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibes are immaculate!
Stayed 7 nights in Nov 2024

10/10 Excellent

Sommer

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent and the grounds were kept very neat and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very relaxing and the staff were so kind and hospitable. Food was fantastic in all of the restaurants. If you want somewhere very quiet, relaxing and luxurious this is the place.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alma, Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
# Oct 26, 2024 at 11:40 AM The Waldorf Cancun is an absolutely wonderful hotel and we thoroughly enjoyed staying with you all. What was most striking was the staff there, who all made us feel incredibly welcome and well taken care of. Below you will find a list and brief description of the hotel members that stuck out to us most strongly. In terms of complaints, our major complaint was the last two nights of our stay. Another group of guests was put adjacent to us. They had two small children, and the baby cried intensely all night. There was also extremely loud snoring. I don’t know if the walls are just thin, or if it was the fact that the rooms are conjoining, but either way it was unsettling and made it very difficult to sleep. Unfortunately, it really soured the last leg of our stay a bit. We also felt like we were in a bit of a moral quandary. We did not want to move rooms, as we had been in our current room for 4 nights already and were very settled. We also did not want to call and request that they be moved, as they seemed to have plenty on their plate (their baby would not stop crying), so we thought it best to just power through and let you all know in the review. Other minor complaints. The shades in the room did not always work and were a little finicky. I thought that the hydrotherapy should have been included in the room rate on a first come first serve basis. I would have liked to have a fire stick in the room without having to request it, and more food ch
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, food and service are impeccable. The only downside is the outsourced service the hotel uses for transportation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome!
Stayed 3 nights in Oct 2024

10/10 Excellent

Byron, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
Stayed 2 nights in Oct 2024

10/10 Excellent

DeeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service and stay as expected. Did not disappoint.
Stayed 4 nights in Oct 2024