Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only luxury on the beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Superior Two Bedroom Presidential Suite - Ocean View | View from room
Lobby
Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • All inclusive
  • Breakfast included
  • Spa
  • Hot Tub
The price is AED 1,929
AED 2,350 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Junior Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
2 bedrooms
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Similar properties

About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive - 1.3 km
  • Delfines Beach - 2 min drive - 2.0 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • Ventura Park Cancun - 6 min drive - 6.5 km
  • Riviera Cancun Golf Resort - 8 min drive - 6.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a manicure/pedicure, a massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Massage treatment rooms, beach umbrellas, and ATM/banking services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • La Tratto
  • Aurora
  • Fuego
  • Thai

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Free local calls
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Dixon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the honeymoon suite, and we turn the Jacuzzi on. Well because of the heat and not having a fan the entire room was wet because of the condensation. So recommendation: have a dehumidifier or install a ventilation system above the Jacuzzi. Other than that it was an amazing experience. Will definitely come back but will book a room with the Jacuzzi outside.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Makayla Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t love the sales pitch they try to give you about becoming a member
Stayed 8 nights in Oct 2024

10/10 Excellent

Brandy Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled alone was totally comfortable as a woman by herself
Stayed 3 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with partner
Second time to the property. Amazing time.
Stayed 3 nights in Aug 2024

6/10 Okay

ERIC

Stayed 4 nights in Sep 2024

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Karissa

Traveled with partner
Liked: Cleanliness
Okay resort, it's clean, and the rooms are nice. The salon wasn't great needs to be updated, horrible broken chairs, pedicure was not worth the price. Not much seating around the pools, if you are not early you won't get one. Food was good, not great but better than some similar priced resorts. Only one bar (other than pool) sports bar atmosphere. More party than relaxing.
Stayed 1 night in Oct 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and will definitely caome back.
Stayed 1 night in Oct 2024

10/10 Excellent

JOHNNY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night show/after party..A My wife comment lady bathroom at looby...smelling bad Pls more variety for the buffet..it could be better At night appts with the restaurant...A
Stayed 5 nights in Oct 2024

6/10 Okay

MARC

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place,Great service the Best, There is only one thing I didnt like There is no beach I mean you cant enjoy the beach so many rocks so dangerous for that reason I wont come back to this Great Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Charles

Traveled with family
Like this hotel I recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

catherine

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort were phenomenal
Stayed 4 nights in Sep 2024

8/10 Good

Kota, Minami-ku, Okayama City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ramon

Stayed 5 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good but you could go in water cuz all the rocks on the edge
Stayed 4 nights in Aug 2024

10/10 Excellent

Kraig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view/location (on the beach). The staff was very friendly and helpful. The property was well kept and had plenty of amenities. Would absolutely recommend for a couples vacation.
Stayed 7 nights in Jun 2024

10/10 Excellent

Neli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staf great! Super clean, smell super good for everywhere, the food and drinks execellents, i wanna back again
Stayed 7 nights in Aug 2024