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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Cancun hotel in Zona Hotelera with 2 outdoor pools and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
The price is AED 353
AED 463 total
includes taxes & fees
21 Jan - 22 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Balcony

Suite, 2 Bedrooms, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony

Studio, 2 Queen Beds, Balcony | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Balcony, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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8.4 out of 10, Very Good, (1527)
The price is AED 547
AED 676 total
includes taxes & fees
7 Jan - 8 January 2025
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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 4 min drive - 4.0 km
  • Delfines Beach - 4 min drive - 4.5 km
  • Riviera Cancun Golf Resort - 5 min drive - 4.3 km
  • El Rey Ruins - 6 min drive - 6.4 km
  • Iberostar Cancun Golf Course - 7 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel near Delfines Beach
Take advantage of free full breakfast, a poolside bar, and a free grocery shopping service at Residence Inn by Marriott Cancun Hotel Zone. The on-site restaurant, Pick&Chill Rooftop Snack, features a poolside location and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and laundry facilities.
Other perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a banquet hall, and outdoor furniture
  • A 24-hour front desk, meeting rooms, and luggage storage
  • Guest reviews speak highly of the breakfast, overall value, and pool
Room features
All 158 rooms feature comforts such as wet bars and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Hosted evening meal available daily for a fee of USD 20

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 24-hour fitness center
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2540 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille signage
  • Elevator
  • Elevator door width (inches): 49
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Wet bar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Cancun Hotel Zone?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-out is at noon.

Where is Residence Inn by Marriott Cancun Hotel Zone located?

Located in Zona Hotelera, this hotel is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3 mi (4.8 km) from Delfines Beach. Nichupté Lagoon and Playa Coral are also within 2 mi (3 km).

Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1393 out of 2290 reviews" "
Rating 8 - Good. 502 out of 2290 reviews" "
Rating 6 - Okay. 193 out of 2290 reviews" "
Rating 4 - Poor. 94 out of 2290 reviews" "
Rating 2 - Terrible. 108 out of 2290 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine, Katy

Stayed 1 night in Nov 2024

10/10 Excellent

Gilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was ideal for a short stay. The breakfast included was great with a variety of typical Mexican dishes. We stayed in a suite with two bedrooms and was nice to have plenty of room for everyone, we also added a pull-up sofa bed for a total of 5 adults comfortable sleeping. The gym and pool areas are well sized with snacks and drink service. There's a self-service laundry room that can became handy for some. Only comment is that the floor we stayed was over perfumated and cause some discomfort, but other than that the place was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ricardo Zuniga

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Big room with modern amenities and located near to airport
Stayed 1 night in Dec 2024

4/10 Poor

narayan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

6/10 Okay

Brendan

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Saurabh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent extended stay property. Marriott being reliable brand. Con: - No restaurant. Only snack bar to purchase snacks. - No transport support to or from airport by hotel (not even paid). - Front desk was rude and not helping. - I booked via Expedia and that was the reason I believe. - I paid extra for ocean view king bed apt and on check-in they said they dont have it available and lied about giving me an upgrade to 2 queen bed apt, which actually cost low. On confrontation, agreed and said no ocean view apt is there so only 1 apt on 1st level was available. No refund or compensation as I booked via Expedia. Finally after argument, suddenly they found 1 apt available and assigned me that. After entering I found its not ocean view but the parking view. HIGHLY DISAPPOINTED. The price diff was $6 per night so left argument and continued to enjoy my vacation. Lesson learnt: if Marriott, book via its own app or site else they will not entertain you. - Giving 5 star still for the property and cleaning and other staff. Pros: - excellent property in budget. - best for family, especially with kids as each room is a studio with fully equipped kitchen. - all rooms have smart tv with internet for youtube. - highly recommended. Tips - use Uber, didi or InDrive apps for taxi. Cheap and easy means of transportation from hotel. - pre book Uber for airport transfer for peace of mind.
Stayed 4 nights in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, comfortable spacious well appointed rooms. Location is remote.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Some plumbing and cosmetic issues with room. Plumbing mostly fixed upon reporting to front desk. Other than that stay was pleasant.
Stayed 6 nights in Dec 2024

10/10 Excellent

Farah

Stayed 5 nights in Sep 2024

10/10 Excellent

Cliffson

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t to clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Aashutosh, East York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if booking non all inclusive and you have places to visit
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious. Staff was courteous.
Stayed 2 nights in Dec 2024

6/10 Okay

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Christine, kamloops

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, beach very far, town conveniences very far.
Stayed 1 night in Dec 2024

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and delicious traditional breakfast. Rosa and Anna were a great and helpful staff members. Both were very thoughtful with my kids and I.
Stayed 4 nights in Nov 2024

10/10 Excellent

MAHSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a 10 for the price (less than 200 cad). I ended up here for a night as my flight was rescheduled and my resort was already sold out. My room was a studio with a kitchenette and ocean views. Loved the view from the bed. It was a very comfortable stay. They had daily shuttles to 2 malls and 2 beaches (one way) which i didn't get to use but encouraged me to come back next time I'm in cancun and dont want to stay in all inclusive resorts my entire stay or want to work remotely. Rooftop has panaromic views of forests and ocean and a great place to chill or work remotely. Food at rooftop was delicious and priced very reasonablly. The included breakfast was average but variety was good enough.
Stayed 1 night in Dec 2024

2/10 Terrible

Barbara

Stayed 3 nights in Oct 2024

10/10 Excellent

Janell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service was a unique and excellent experience. Front desk staff was friendly, helpful, pleasant and accomodating. Breakfast and roof top restaurant food was great. My family and I enjoyed our stay.
Stayed 3 nights in Dec 2024

6/10 Okay

Osvaldo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel for connecting flights but not good for longer stays. Very limited dining and food options l, no food after 9.30pm; no breakfast before 7am. All tours start at 6am so you need to buy food elsewhere. Hotel manager should change to earlier breakfast times and later dining times with more options. Hotel facilities are in good condition
Stayed 2 nights in Dec 2024

10/10 Excellent

Joao

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024