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Residence Inn by Marriott Cancun Hotel Zone

3.0 star property
Hotel with 2 outdoor swimming pools, steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing
Full-size fridge, microwave, stovetop, dishwasher
In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
The current price is AED 459
AED 592 total
includes taxes & fees
6 Apr - 7 Apr

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Bedrooms, Non Smoking (Balcony)

Suite, 2 Bedrooms, Non Smoking (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Bedrooms, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 62.95 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 39.27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Balcony)

Studio, 2 Queen Beds, Non Smoking (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Non Smoking (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 48.87 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 52.62 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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AED 543 total
includes taxes & fees
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About the neighborhood

Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 4 min drive - 4.0 km
  • Delfines Beach - 4 min drive - 4.5 km
  • Riviera Cancun Golf Resort - 5 min drive - 4.3 km
  • El Rey Ruins - 6 min drive - 6.4 km
  • Iberostar Cancun Golf Course - 7 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 10 min drive

Restaurants

  • ‪Arena Sports Bar - ‬3 min drive
  • ‪Sun Palace - ‬2 min drive
  • ‪La Hacienda Restaurant - ‬4 min drive
  • ‪Soluna Bar - ‬4 min drive
  • ‪Taco Arte Restaurant - ‬3 min drive

About this property

Residence Inn by Marriott Cancun Hotel Zone

Hotel near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Take advantage of free full breakfast, a poolside bar, and a free grocery shopping service at Residence Inn by Marriott Cancun Hotel Zone. Stay connected with free in-room WiFi, and guests can find other amenities such as a rooftop terrace and laundry facilities.
Other perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a reception hall, and 3 meeting rooms
  • Outdoor furniture, an elevator, and luggage storage
  • Guest reviews speak highly of the breakfast, overall value, and pool
Room features
All 158 rooms feature comforts such as wet bars and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Hosted evening meal available daily for a fee of USD 30

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 24-hour fitness center
  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2540 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille signage
  • Elevator
  • Elevator door width (inches): 49
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Comprehensive recycling policy
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Wet bar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: USD 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Cancun Zone Cancun
Residence INN Cancun Hotel Zone
Residence Inn by Marriott Cancun Hotel Zone Hotel
Residence Inn by Marriott Cancun Hotel Zone Cancun
Residence Inn by Marriott Cancun Hotel Zone Hotel Cancun

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Cancun Hotel Zone?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-out is at noon.

Where is Residence Inn by Marriott Cancun Hotel Zone located?

Located in Zona Hotelera, this hotel is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and within 3 mi (5 km) of Delfines Beach and Riviera Cancun Golf Resort. Iberostar Cancun Golf Course is 2.4 mi (3.8 km) away.

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Residence Inn by Marriott Cancun Hotel Zone Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1468 out of 2442 reviews
Rating 8 - Good. 543 out of 2442 reviews
Rating 6 - Okay. 216 out of 2442 reviews
Rating 4 - Poor. 99 out of 2442 reviews
Rating 2 - Terrible. 116 out of 2442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. The staff was amazing and accommodating. The food was great at the restaurant!
Stayed 4 nights in Feb 2025

8/10 Good

Hollie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Jan 2025

10/10 Excellent

BRIAN Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. The staff was really nice. Definitely coming back and staying here next year
Stayed 5 nights in Feb 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very attentive staff and the best cleaning
Stayed 7 nights in Feb 2025

10/10 Excellent

Paulina Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Residence Inn by Marriott Hotel Zone. It was quiet, staff was helpful and friendly, the complimentary breakfast was so good and it changed everyday, and overall, it was a wonderful and relaxing atmosphere.
Stayed 4 nights in Feb 2025

10/10 Excellent

NIKESE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs, great customer service.
Stayed 3 nights in Feb 2025

8/10 Good

Ashok Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport Very close to one of the beach Playa de 15 km to downtown area
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Check in was fast, room is really nice (actually nicer than the room at the resort we stayed at) very impressed. Great option for our 1 night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Adebola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice people.
Stayed 5 nights in Jan 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at beginning of hotel zone. Staff was pleasant and very helpful. Free transportation from the hotel. Rooms were clean and spacious.
Stayed 5 nights in Feb 2025

8/10 Good

Mehak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean overall and breakfast is good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most air tight hotel room I've had in Mexico! Clean, humidity well controlled, great room layout. Breakfast was good. Gym was clean and well maintained. Loved my stay here!
Stayed 4 nights in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing going over and beyond to please you Breakfast is more decent than we expected We loved it for the 3 new guys we spent here before our departure and for sure will come back again
Stayed 3 nights in Jan 2025

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice and 24 hour security was great. Can’t beat the location if you want to stay in Polanco. Wish the breakfast started earlier as we were on the go very early every morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

netty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All clean, beautiful and affordable
Stayed 1 night in Jan 2025

10/10 Excellent

gerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not walkable to shopping and beach area
Stayed 5 nights in Feb 2025

8/10 Good

Adrian Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the room with Oceanview. Didn't like no access to swim beach.
Stayed 3 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel nice large room beautiful rooftop pools friendly staff Hotel is remote nothing walkable Would like to see the shuttle service return guest to the hotel and an airport shuttle
Stayed 4 nights in Feb 2025

10/10 Excellent

chinedu precious

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff Anna the travel agent was nice
Stayed 3 nights in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect one night stay
Stayed 1 night in Dec 2024

8/10 Good

Pedro Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and facilities, no beach access.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mitsutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a bit far from the hotel zone. You should rent a car. But the facility was pretty clean. If you have a plan for a road trip around Cancun. this hotel offers reasonable prices compared to the all-inclusive hotels.
Stayed 4 nights in Feb 2025