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Ocean Spa Hotel – All Inclusive

3.0 star property
Beach spa retreat walking distance from Playa Tortugas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Spa Hotel – All Inclusive

View from property
Exterior
Food court
On the beach, sun loungers, beach umbrellas, beach towels
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
The price is AED 1,030
AED 1,264 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Blvd Kukulcan Km 3.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 3 min walk - 0.3 km
  • Las Perlas Beach - 14 min walk - 1.2 km
  • Langosta Beach - 16 min walk - 1.4 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.6 km
  • Tortuga Beach - 5 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬3 min walk
  • ‪Carnitas Michoacán - ‬1 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Beach Bar - ‬5 min walk

About this property

Ocean Spa Hotel – All Inclusive

All-inclusive family-friendly hotel near Playa Tortugas
Langosta Beach is located near Ocean Spa Hotel – All Inclusive, which provides a free breakfast buffet, a poolside bar, and a terrace. With a beachfront location, sun loungers, and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a manicure/pedicure, or a facial at Ya ax che, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, babysitting (surcharge), and wedding services
  • Tour/ticket assistance, a gift shop, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 151 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 22-inch flat-screen TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–9:00 AM
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Fussion
  • Diego
  • Frida
  • Siena
  • Caracol

Things to do

  • Canoeing
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Ocean Spa
Ocean Hotel Spa
Ocean Spa
Ocean Spa Cancun
Ocean Spa Hotel
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel All Inclusive Cancun
Spa Hotel All Inclusive
Ocean Spa All Inclusive
Ocean Spa Hotel
Ocean Spa Cancun
Ocean Spa
Hotel Ocean Spa Hotel Cancun Cancun
Cancun Ocean Spa Hotel Cancun Hotel
Hotel Ocean Spa Hotel Cancun
Ocean Spa Hotel Cancun Cancun
Ocean Spa Hotel All Inclusive
Ocean Spa Hotel Cancun All Inclusive

Frequently asked questions

Does Ocean Spa Hotel – All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ocean Spa Hotel – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Spa Hotel – All Inclusive?

Self parking is free at this property.

What time is check-in at Ocean Spa Hotel – All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Ocean Spa Hotel – All Inclusive?

Check-out is at 11 AM.

Are there all-inclusive benefits at Ocean Spa Hotel – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Ocean Spa Hotel – All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Playa Tortugas and Langosta Beach. Teatro de Cancún and Escénica Tower are also within 10 minutes.

Ocean Spa Hotel – All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 70 out of 317 reviews" "
Rating 8 - Good. 91 out of 317 reviews" "
Rating 6 - Okay. 81 out of 317 reviews" "
Rating 4 - Poor. 39 out of 317 reviews" "
Rating 2 - Terrible. 36 out of 317 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Yiseth

Traveled with family
Disliked: Property conditions & facilities
The room was clean, facility was average condition, food was okay not much choices. The staff by the buffet seemed upset most of the time, they barely smiled or said good morning, good evening etc. The pool and beach are nice good for families since they have a playground. Entertainment was regular ended pretty early most nights.
Stayed 4 nights in Oct 2024

4/10 Poor

Ericka

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El lugar se ve super mal, demasiado viejo para el precio, habiendo otros lugares súper bonitos por igual valor, pero ya había hecho la reservación, no podía cancelarla. La habitación que me dieron super fea, dañados los muebles, y olía horrible. No recomiendo ese lugar para nada. Muy descontenta.
Stayed 4 nights in Sep 2024

2/10 Terrible

Estephany

Disliked: Cleanliness, property conditions & facilities
The hotel cleanliness is a concerning issue. My family and I got food poisoning from the buffet from day 1 preventing us from enjoying the rest of our trip in Mexico. The room given to my aunt smelled funky and the bathroom was not clean. She had to request to be moved to a different room because the smell was intolerable. When you walked in the hallways, there was water dripping down and coming out from the walls. The pool water seemed to not have been cleaned in a while. Overall, the hotel seemed neglected and definitely not worth it’s rating.
Stayed 4 nights in Sep 2024

6/10 Okay

Krystal

Liked: Staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Lesley

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, hotel does not have AC. Rooms were not available on time. Room had roaches. Room was dirty. Mini bar was missing one leg and it would fall over. I asked to be moved to another room they would not do it. I paid for a good view room they gave me garden view. Staff was extremely rude and unhelpful. Food was terrible, cold not well prepared, we had kids and they had no variety. Pool area had almost no umbrellas. Overall my experience in this hotel was terrible.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this location would be something I will come back with my friends and family.
Stayed 3 nights in Jun 2024

6/10 Okay

Nathan, Valparaiso

Stayed 3 nights in May 2024

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice beach access and pool. Buffet was not very good 😳
Stayed 4 nights in May 2024

8/10 Good

EVA

Traveled with family
Liked: Cleanliness, staff & service, amenities
El personal es muy amable, Rogelio nos atendió súper bien, nos ayudó a coordinar nuestras actividades. Y unos de los meseros destacados está Ricky, súper atento siempre!
Stayed 4 nights in May 2024

6/10 Okay

Sam

Liked: Staff & service
Hotel needs some cleaning
It was all inclusive and for what ever reason they charge $15 on my card. They ask you for a credit card when u check in, usually all inclusive don't. please be careful when checking out, make sure to ask you don't owe anything. We paid over $374 for one night only for ALL inclusive so why was a charge, we didn't buy anything from them. Resort needs some major cleaning. Rooms and food were just ok. nothing special.
Stayed 1 night in May 2024

4/10 Poor

Julien, Montréal

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Tonya

Stayed 2 nights in Apr 2024

10/10 Excellent

Rodger, Woodstock

Traveled with partner
Liked: Cleanliness, staff & service
The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back.
Stayed 4 nights in Mar 2024

4/10 Poor

Joaquin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids were getting feet hurt due to tiles from pool coming off. Pools were in bad condition. Service super slow. Food was not bad but same. No beach. Better options out there.
Stayed 2 nights in Mar 2024

6/10 Okay

Gwendolyn

Traveled with family
Liked: Property conditions & facilities
Food is not the best
Stayed 1 night in Mar 2024

6/10 Okay

Diane, Abbotsford

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Raul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a good time
Stayed 4 nights in Mar 2024

6/10 Okay

Erica

Traveled with family
Liked: Staff & service, property conditions & facilities
The food was nasty. Not enough options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gail Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling by myself and was trying to stick to a budget. It was my first time in Cancun and my first time in Mexico so I picked the Hotel Zone. The Ocean Spa resort was very safe. As a single woman I was not concerned for my safety at all at the facility, on the beach or walking in the area. There were lots of friendly tourists and families. The facility was very clean and staff were friendly and helpful. My room was nice, clean, comfy with a nice shower. I was pleasantly surprised when all the meals (including the bar) were included in the price. I thought it just included breakfast. I really enjoyed the food. The buffet always included healthy options but you could dine off a menu as well. There is a walk/bike trail on the road that is clean and easy to exercise. The ferry to go to Isla Mujeres was about a 5-10 minute walk. I took that by myself and felt very safe touring around that island. The only thing I would say about the Hotel Zone is that none of the beaches seem that great. Lots of seaweed. The beaches on Isla Mujeres were pristine. The other thing is I couldn't find was a place to get a pedicure so I went without! All and all a really nice stay. I'd recommend Ocean Spa and would stay there again.

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has a nice family atmosphere. The food was good, all the staff were very helpful and it was very clean. We did not get sick eating the food or drinking the water. We ocean water was a bit murky so we didn’t swim there but took the shuttle to other beaches. Note: it did cost more upon check in than Expedia had listed (17000 mxn instead of 10000)
Stayed 7 nights in Feb 2024

8/10 Good

PANKAJ

Liked: Cleanliness, staff & service, property conditions & facilities
More veg options needed
Stayed 4 nights in Jan 2024

6/10 Okay

Sinjo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a smaller and older property, but is really a gem! The staff couldn’t be any nicer! The food choices are great and can’t say there was ever a bad meal. Very relaxing time!
Stayed 3 nights in Jan 2024

10/10 Excellent

JAVED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of Hotel, Staff activities good, Food. All good for average budget
Stayed 4 nights in Jan 2024