Now Emerald Cancun - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Delfines Beach

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Photo gallery for Now Emerald Cancun - All Inclusive

Outdoor wedding area
Deluxe Sunset Lagoon View Balcony King | View from room
Outdoor banquet area
Deluxe Partial Ocean View Double | View from room
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Spa

Room options

Available filters for rooms
Showing 17 of 17 rooms

Preferred Club Honeymoon Suite

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Run of the House

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Garden View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Garden View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View With Patio Double

Highlights

Balcony or patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Iron/ironing board
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Plunge Pool King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Sunset Lagoon View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium with Hot Tub King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Sunset Lagoon View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Preferred Club Sunset With Hot Tub King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Iron/ironing board
  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 7 min walk
  • Iberostar Cancun Golf Course - 9 min walk
  • Delfines Beach - 11 min walk
  • Maya Museum of Cancun - 3 min drive
  • Aquaworld - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬14 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬8 min walk
  • ‪Vertigo Sport Bar - ‬2 min drive

About this property

Now Emerald Cancun - All Inclusive

Upscale all-inclusive hotel near Iberostar Cancun Golf Course
Near El Rey Ruins and Delfines Beach, Now Emerald Cancun - All Inclusive provides a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach volleyball. Treat yourself to a manicure/pedicure, a body wrap, or a hot stone massage at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes are offered at the gym; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A porter/bellhop, a billiards/pool table, and a banquet hall
  • A ballroom, a 24-hour front desk, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 427 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms - 2

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Now Emerald Cancun - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Now Emerald Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Now Emerald Cancun - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Now Emerald Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Now Emerald Cancun - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Now Emerald Cancun - All Inclusive?

Yes, the property is all-inclusive.

Where is Now Emerald Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Nichupté Lagoon, Iberostar Cancun Golf Course, and El Rey Ruins. Delfines Beach is 0.6 mi (0.9 km) away.

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Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 212 out of 647 reviews
Rating 8 - Good. 146 out of 647 reviews
Rating 6 - Okay. 119 out of 647 reviews
Rating 4 - Poor. 70 out of 647 reviews
Rating 2 - Terrible. 100 out of 647 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Great place and location, awesome pools and decent restaurants!
Stayed 4 nights in Jul 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was amazing
Stayed 3 nights in Apr 2023

10/10 Excellent

Paradise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it will definitely stay again!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is beautiful and the service really nice.

10/10 Excellent

PATRICIA SOUZA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the hotel, the staff so friendly, definitely I had a great experience.
Stayed 6 nights in Apr 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
My children loved everything about this place and had a great time.
Stayed 4 nights in Jul 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the wide variety of dining options.
Stayed 2 nights in Jul 2023

10/10 Excellent

Oscar R

Liked: Cleanliness
Clean, nice, excellent place to enjoy and relax.
Stayed 6 nights in Mar 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Been here twice and loved it both times, sad that they are closing
Stayed 3 nights in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 3 nights in Jun 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts.
Stayed 7 nights in Jun 2023

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ground keeping plus restaurants was close to each other
Stayed 3 nights in May 2023

10/10 Excellent

Asheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly also all the services was nice and quick
Stayed 2 nights in Mar 2023

8/10 Good

Vielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and great hotel. Miguel was amazing from the front area.
Stayed 2 nights in Mar 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Alvin and Jose at the pool were exceptional. Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea. Would definately stay at this property again!
Stayed 6 nights in Apr 2023

10/10 Excellent

Ayebatonye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff were friendly and ready to provide assistance
Stayed 2 nights in Jul 2023

8/10 Good

Caridad

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Stayed 2 nights in Jul 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but it's still great.
Stayed 7 nights in Mar 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing Osiel was very helpful and accommodating
Stayed 2 nights in Mar 2023

6/10 Okay

Collins

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. Resort needs a makeover.
Stayed 5 nights in Jun 2023

10/10 Excellent

ANNALIES

Liked: Cleanliness, amenities, property conditions & facilities
ALL WAS AWESOME LOVED THE PROPERTY
Stayed 5 nights in Apr 2023

10/10 Excellent

Dontae E

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable
Stayed 4 nights in Mar 2023

4/10 Poor

Jocelyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very old and moldy but everything else was excellent
Stayed 14 nights in Feb 2023

8/10 Good

Osvaldo F

Liked: Staff & service, property conditions & facilities
Is nice hotel.need more needs more maintenance and more detailed cleaning.
Stayed 3 nights in Apr 2023

6/10 Okay

Lorena

Liked: Staff & service
The staff was great but overall rating is average, can improve on some remodeling
Stayed 7 nights in Jul 2023