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Now Emerald Cancun - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Delfines Beach

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Photo gallery for Now Emerald Cancun - All Inclusive

Outdoor wedding area
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Outdoor banquet area
Deluxe Sunset Lagoon View Balcony King | View from room
Deluxe Partial Ocean View Double | View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Honeymoon Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Preferred Club Honeymoon Suite

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Bathtub, free toiletries, hair dryer, towels

Deluxe King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of the House

In-room safe, blackout drapes, iron/ironing board, free WiFi

Run of the House

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View King

View from room

Deluxe Garden View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Garden View Double

View from room

Deluxe Garden View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View With Patio Double

View from room

Deluxe Garden View With Patio Double

Highlights

Deck/patio
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double

Bathtub, free toiletries, hair dryer, towels

Deluxe Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Laptop-compatible safe
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View King

Preferred Club Ocean View King | In-room safe, blackout drapes, iron/ironing board, free WiFi

Preferred Club Ocean View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Balcony King

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Ocean View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Ocean View King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Ocean View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Plunge Pool King

In-room safe, blackout drapes, iron/ironing board, free WiFi

Preferred Club Premium Plunge Pool King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Partial Ocean View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Sunset Lagoon View Double

View from room

Deluxe Sunset Lagoon View Double

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 39 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium with Hot Tub King

In-room safe, blackout drapes, iron/ironing board, free WiFi

Preferred Club Premium with Hot Tub King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 59 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sunset Lagoon View Balcony King

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Sunset Lagoon View Balcony King

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
  • 39 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Sunset With Hot Tub King

In-room safe, blackout drapes, iron/ironing board, free WiFi

Preferred Club Sunset With Hot Tub King

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
Laptop-compatible safe
  • 59 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 7 min walk - 0.7 km
  • Iberostar Cancun Golf Course - 9 min walk - 0.8 km
  • Delfines Beach - 11 min walk - 1.0 km
  • Maya Museum of Cancun - 3 min drive - 2.7 km
  • Aquaworld - 4 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬2 min walk
  • ‪Sun Palace - ‬14 min walk
  • ‪Km 19.5 - ‬11 min walk
  • ‪Bogavante Restaurant - ‬8 min walk
  • ‪Vertigo Sport Bar - ‬2 min drive

About this property

Now Emerald Cancun - All Inclusive

Upscale all-inclusive hotel near Iberostar Cancun Golf Course
Near El Rey Ruins and Delfines Beach, Now Emerald Cancun - All Inclusive provides a swim-up bar, a poolside bar, and a terrace. This hotel is a great place to bask in the sun with a white sand beach and beach volleyball. Treat yourself to hydrotherapy, aromatherapy, or a Swedish massage at the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes are offered at the gym; other things to do include volleyball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A 24-hour front desk, beach towels, and smoke-free premises
  • Luggage storage, a reception hall, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 427 rooms include comforts such as laptop-compatible safes and air conditioning, as well as perks like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Childcare services, coffee/tea makers, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Now Emerald Cancun - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Now Emerald Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Now Emerald Cancun - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Now Emerald Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Now Emerald Cancun - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Now Emerald Cancun - All Inclusive?

Yes, the property is all-inclusive.

Where is Now Emerald Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Nichupté Lagoon, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).

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Now Emerald Cancun - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 212 out of 647 reviews
Rating 8 - Good. 146 out of 647 reviews
Rating 6 - Okay. 119 out of 647 reviews
Rating 4 - Poor. 70 out of 647 reviews
Rating 2 - Terrible. 100 out of 647 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Great place and location, awesome pools and decent restaurants!
Stayed 4 nights in Jul 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was amazing
Stayed 3 nights in Apr 2023

10/10 Excellent

Paradise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it will definitely stay again!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is beautiful and the service really nice.

10/10 Excellent

PATRICIA SOUZA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the hotel, the staff so friendly, definitely I had a great experience.
Stayed 6 nights in Apr 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
My children loved everything about this place and had a great time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Oscar R

Liked: Cleanliness
Clean, nice, excellent place to enjoy and relax.
Stayed 6 nights in Mar 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the wide variety of dining options.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Been here twice and loved it both times, sad that they are closing
Stayed 3 nights in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 3 nights in Jun 2023

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ground keeping plus restaurants was close to each other
Stayed 3 nights in May 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice relaxing holiday. The people at the resort took all the stress out of a holiday by being the best hosts.
Stayed 7 nights in Jun 2023

10/10 Excellent

Asheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and friendly also all the services was nice and quick
Stayed 2 nights in Mar 2023

8/10 Good

Vielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view and great hotel. Miguel was amazing from the front area.
Stayed 2 nights in Mar 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Alvin and Jose at the pool were exceptional. Restaurant food was amazing especially the CoCo shop for sandwiches, yogurt and Cucumber Lemon Tea. Would definately stay at this property again!
Stayed 6 nights in Apr 2023

10/10 Excellent

Ayebatonye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff were friendly and ready to provide assistance
Stayed 2 nights in Jul 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older property but it's still great.
Stayed 7 nights in Mar 2023

8/10 Good

Caridad

The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Stayed 2 nights in Jul 2023

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing Osiel was very helpful and accommodating
Stayed 2 nights in Mar 2023

6/10 Okay

Collins

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. Resort needs a makeover.
Stayed 5 nights in Jun 2023

10/10 Excellent

ANNALIES

Liked: Cleanliness, amenities, property conditions & facilities
ALL WAS AWESOME LOVED THE PROPERTY
Stayed 5 nights in Apr 2023

10/10 Excellent

Dontae E

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the ambiance and atmosphere at the hotel. Gael was so helpful and friendly, very personable
Stayed 4 nights in Mar 2023

4/10 Poor

Jocelyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very old and moldy but everything else was excellent
Stayed 14 nights in Feb 2023

8/10 Good

Osvaldo F

Liked: Staff & service, property conditions & facilities
Is nice hotel.need more needs more maintenance and more detailed cleaning.
Stayed 3 nights in Apr 2023

6/10 Okay

Lorena

Liked: Staff & service
The staff was great but overall rating is average, can improve on some remodeling
Stayed 7 nights in Jul 2023