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InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
On the beach, white sand, beach umbrellas, beach towels
Point of interest
Sundeck
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Spa
    Spa
The price is AED 768
AED 990 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Signature Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Twin Bed (Intercontinental)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Deluxe Suite, 1 Twin Bed (Intercontinental)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 1 King Bed, Accessible

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Twin Bed

Room amenity

Classic Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Terrace

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Business Lounge Access, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Suite, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Tempur-Pedic bed
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Room, 2 Queen Beds, Business Lounge Access, Lagoon View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Presidential Suite, 1 King Bed (Coral) | Room amenity

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Terrace

Room amenity

Classic Room, 2 Queen Beds, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed (Caribbean)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Room, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Club Suite, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Tempur-Pedic bed
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Emporio Cancun Optional All Inclusive
Pool
All inclusive
Spa
Kids pool
7.8 out of 10, Good, (1437)
The price is AED 491
AED 608 total
includes taxes & fees
15 Dec - 16 Dec
Emporio Cancun Optional All Inclusive

About the neighborhood

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 13 min walk - 1.2 km
  • Forum Beach - 17 min walk - 1.4 km
  • Tortuga Beach - 2 min drive - 1.8 km
  • Langosta Beach - 3 min drive - 3.0 km
  • La Isla Shopping Mall - 7 min drive - 5.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Luxury family-friendly resort near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, InterContinental Presidente Cancun Resort, an IHG Hotel provides a beach bar, a terrace, and a shopping mall on site. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage, or a facial at the onsite spa. Be sure to enjoy ocean views at one of the 3 on-site restaurants. Enjoy the 24-hour gym, as well as activities like ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a beach club on site
  • Smoke-free premises, beach towels, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, beach locale, and pool
Room features
All 300 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Le Cap
  • El caribeño
  • Café Urbano
  • Deck Bar
  • Epicentro

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 5 spa tubs
  • Beach club (surcharge)
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Shopping mall
  • Shopping

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (8142 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is InterContinental Presidente Cancun Resort, an IHG Hotel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cancun Resort, an IHG Hotel?

Self parking is free at this property.

What time is check-in at InterContinental Presidente Cancun Resort, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Presidente Cancun Resort, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Presidente Cancun Resort, an IHG Hotel located?

Located in Zona Hotelera, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 mi (5 km).

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 779 out of 1224 reviews" "
Rating 8 - Good. 262 out of 1224 reviews" "
Rating 6 - Okay. 84 out of 1224 reviews" "
Rating 4 - Poor. 39 out of 1224 reviews" "
Rating 2 - Terrible. 60 out of 1224 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rohit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to beach
Stayed 4 nights in Jul 2024

8/10 Good

Akash

Traveled with family
Liked: Cleanliness, amenities
The Beach cafe service is bad. The waiters don't check on you even after pleading them to come take the order
Stayed 6 nights in Nov 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
The lobby when you first walk in (and every time you are in it) smells bad. The shower temperature regulator did not work or there is a problem with their water supply. Was truly hard to shower as the temp would randomly fluctuate on its’ own from cold to scalding hot without notice.
Stayed 4 nights in Nov 2024

4/10 Poor

Elena, Edmonton

Disliked: Cleanliness, property conditions & facilities
This hotel is not worth the price. I paid for a room with terrace and was offered a small room without the terrace, I approached front desk staff who told me that they were out of the room I paid for and offered me a room for disabled that was close to the lobby. The floor in the washroom in that room was not cleaned properly and had brown stains, toilet was inside of the shower. Also the noise from the lobby, where hotel has very loud music all night, was audible in the room. I was changed into the room that I paid for the next day, but the inconvenience of moving rooms was not pleasant. Front desk staff did not apologized that they did not have appropriate room for my arrival. The room had moldy smell that stack to my clothes.
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, excellent staff
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Disliked: Property conditions & facilities
Rooms were average. Beach was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Mengyuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the beach. Nice pools.
Stayed 4 nights in Nov 2024

4/10 Poor

Heather Nicole

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

S

Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Monica

Stayed 5 nights in Oct 2024

10/10 Excellent

Tivr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Stayed 4 nights in Oct 2024

8/10 Good

Benoit

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but difficult to compare with others when most hotels in Cancun are all inclusive. Food was good but with high prices. You can also hear the street if you have a regular room facing the back. Also the blinds are not fully blacking out the room
Stayed 5 nights in Oct 2024

10/10 Excellent

Priya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place ever ,staffing amazing very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, nice facilities, good food, everything was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Edson

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Vano

Stayed 4 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Make sure they charge you in Peso and not USD when paying with card. Money exchange is across the street. It was a great hotel and very fun to explore. Every meal on property is roughly $35-$50 /person /meal.
Stayed 5 nights in Sep 2024

8/10 Good

TRINIDAD, SUGAR LAND

Stayed 4 nights in Sep 2024

10/10 Excellent

John, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and they took care of us. The housekeeping was top notch. The small details that we were not expecting brought a smile to us both. The property & staff I give a 5 star rating!
Stayed 8 nights in Sep 2024

10/10 Excellent

JeanPaul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing, clean, great pool and beach. Even better service. 10/10
Stayed 3 nights in Sep 2024

4/10 Poor

CRISTIAN

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower has no hot water for 3 days the sink will not drain very very noisy on hallways basically like you stay in the lobby not recommend this hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 7 nights in Aug 2024

8/10 Good

Maru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, but we could hear all the people walking in the aisle to and from their rooms with and without luggage, too noisy. Need better doors with noise reduction.
Stayed 2 nights in Sep 2024