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ibis Cancun Centro

3.0 star property
Hotel with a 24-hour front desk, a short walk to Plaza Las Americas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Cancun Centro

Exterior
Buffet
Desk, blackout drapes, soundproofing, free WiFi
Exterior
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is AED 168
AED 217 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout drapes, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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7.6 out of 10, Good, (1272)
The price is AED 253
AED 320 total
includes taxes & fees
2 Dec - 3 Dec
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About the neighborhood

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Dubai Palace Casino - 5 min walk - 0.5 km
  • Plaza Las Americas - 6 min walk - 0.6 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.4 km
  • Playa Tortugas - 11 min drive - 6.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas
A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • A 24-hour front desk, a TV in the lobby, and luggage storage
  • A front-desk safe, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 190 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 259 for adults and MXN 130 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Renez-vous

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch plasma TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome
Welcoming dogs only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 259 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night.

How much is parking at ibis Cancun Centro?

Self parking is available for MXN 100 per stay. Valet parking is available for MXN 100 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Check-out is at noon.

Does ibis Cancun Centro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 500 per vehicle applies.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

ibis Cancun Centro Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1118 reviews" "
Rating 8 - Good. 313 out of 1118 reviews" "
Rating 6 - Okay. 134 out of 1118 reviews" "
Rating 4 - Poor. 83 out of 1118 reviews" "
Rating 2 - Terrible. 90 out of 1118 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jiadong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Haydee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion es un poco reducida, pero esta limpio. Funciona para lo que es "dormir" . No tuvimos problemas con el aire acondicionado quiza porque no hacia mucho calor. Volveria a quedarme para una estadia rapida y esta cerca de plaza las americas.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos Hugo, Merida

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien.
Stayed 1 night in Nov 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sonja

Liked: Cleanliness, staff & service
Friendly staff. 5 min walk to the shopping mall.
Stayed 1 night in Nov 2024

8/10 Good

Valeria

Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
Excellent location, the staff was friendly, the hotel was fine ( is 3 starts) you get what you paid, for the price is a good opción, restaurantes, shopping, Starbucks in walking distance.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

GERARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio, la ubicación , habitaciones limpias y confortables
Stayed 3 nights in Oct 2024

2/10 Terrible

Javid

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 8 nights in Sep 2024

2/10 Terrible

Fabio

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand that Ibis hotels offer basic services, but I was quite disappointed with this particular location. To make matters worse, my wife left a ring behind that should have been easy to locate. Despite numerous attempts to follow up, the response we received was far from satisfactory. Overall, a very disappointing experience.
Stayed 1 night in Sep 2024

4/10 Poor

Roberto

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old and run down. the tiles are comming up of the floor in the hallways.
Stayed 1 night in Sep 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Jay Luis

Stayed 1 night in Aug 2024

10/10 Excellent

HECTOR

Stayed 1 night in Aug 2024

8/10 Good

Nathan, Springfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will break this down by category. Expedia: Easy to book end stop. Only issue was breakfast being included and having to work this out each morning. Small matter but be ready. Hotel (IBIS): Check-in easy. Staff great. Room service excellent. Parking, perfect. Issue... room key working each day. Everyday had to get the key reset. Overall this was a good stay and booking.
Stayed 7 nights in Sep 2024

6/10 Okay

RAMON GEOVANI

Traveled with family
Liked: Cleanliness, staff & service
Muy chicas la habitación Eramos 2 adultos y 2 niños inicialmente únicamente nos dieron 2 toallas
Stayed 1 night in Sep 2024

8/10 Good

Ruen

Liked: Property conditions & facilities
buen hotel solo las abitaciones son muy pequeñas
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for one night emergency stay, Bed frames in bad condition dirty, Shower are gets the floor soaked because its not well sealed.
Stayed 1 night in Aug 2024

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and area it was a good deal.
Stayed 1 night in May 2024