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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
The price is AED 2,463
AED 2,463 total
includes taxes & fees
21 Jan - 22 January 2025

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean View Swim Up Suite King

Ocean View Swim Up Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Swim Up Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 79 sq m
  • Ocean view
  • Sleeps 2

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Junior Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 61 sq m
  • Sleeps 2

View all photos for Ocean View Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Ocean Front Luxury Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Luxury Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Pillowtop bed
  • 71 sq m
  • Ocean view
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Free minibar items
LED TV
Hypo-allergenic bedding
  • 124 sq m
  • Ocean view
  • Sleeps 2

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About the neighborhood

Map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 15 min walk
  • Cancun Interactive Aquarium - 17 min walk
  • Chac Mool Beach - 18 min walk
  • Cancun Convention Center - 2 min drive
  • Tortuga Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Snack Grand Park - ‬9 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Bubba Gump Shrimp Co. - ‬2 min walk
  • ‪Café Solé - ‬8 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
Located close to Forum By The Sea Mall and Tortuga Beach, Hyatt Zilara Cancun - Adults Only - All Inclusive provides a swim-up bar, a beach bar, and a poolside bar. With a white sand beach, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes and Pilates classes are offered at the health club; other things to do include beach yoga and racquetball/squash. In addition to concerts and live shows and a terrace, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Express check-in, a TV in the lobby, and wedding services
  • Coffee/tea in the lobby, beach umbrellas, and concierge services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 307 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with jetted tubs and rainfall showers
  • LED TVs with cable channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Adelita Cantina
  • Asiana
  • Maria Marie
  • Punta Vista
  • Spice

Things to do

  • 2 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Foosball table
  • Full-service spa
  • Karaoke
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (6781 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, volleyball, aerobics classes, and more.

Where is Hyatt Zilara Cancun - Adults Only - All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of La Isla Shopping Mall and Forum By The Sea Mall. Tortuga Beach and Iberostar Cancun Golf Course are also within 6 mi (10 km).

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1584 out of 1988 reviews" "
Rating 8 - Good. 254 out of 1988 reviews" "
Rating 6 - Okay. 75 out of 1988 reviews" "
Rating 4 - Poor. 37 out of 1988 reviews" "
Rating 2 - Terrible. 38 out of 1988 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qian

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos Guzman

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Thank you very much.
Stayed 4 nights in Dec 2024

8/10 Good

Myung Woon

Stayed 2 nights in Nov 2024

10/10 Excellent

Tayvon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. We enjoyed every minute with the amazing staff and had great service the entire time we were there!
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. The service is always excellent, the food and drinks are mostly top notch. Rose, the concierge went above and beyond to make our stay memorable. Eduardo at the pool bar mixed up the best margaritas. Hilda did a great job with the hydro therapy and Laura with the message. All top notch employees.
Stayed 9 nights in Dec 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was fantastic! The service was exceptional—every staff member we interacted with was friendly, attentive, and went out of their way to ensure we had a great experience. The hotel was impeccably clean, from the rooms to the common areas, which made our stay even more enjoyable. We also appreciated the dining options on-site; they were convenient and offered a nice variety of delicious meals. Overall, this hotel provided a wonderful and stress-free experience. Highly recommend for anyone visiting the area!
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are good!
Stayed 4 nights in Dec 2024

4/10 Poor

LAURA

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Our shower had no hot water. The staff is always excellent which is why we continue to return.
Stayed 12 nights in Dec 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, staff went above and beyond. Great room with an amazing view. Great pool, and amazing service. The spa was incredible, so good we went twice. The evening entertainment was great, and the food was excellent. We will be back, and we'd definitely recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Audi Edward

Stayed 17 nights in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff and the hotel were amazing.Lits of pools and sandy beach Close to shopping and restaurants. I would highly recommend the Hyatt Zalara
Stayed 4 nights in Dec 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service
The convenience of all things in one place.
Stayed 3 nights in Dec 2024

6/10 Okay

Alma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, the staff is 10/10! So nice and so appreciative 😊
Stayed 4 nights in Dec 2024

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on the property were extremely friendly and welcoming.
Stayed 5 nights in Dec 2024

10/10 Excellent

Katharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time on our honeymoon. Staff is extremely kind and helpful. You will never walk past staff without a greeting with a smile. The food was very good, and the drinks were excellent. 10/10 recommend this resort. We will never stay at another resort other than this one in Cancun.
Stayed 5 nights in Dec 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food, wish there was more authentic options. Nightly entertainment was great. Staff were friendly and fast. Beach was beautiful. Restrooms were far from the pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shivani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

antonio

Traveled with partner
Liked: Cleanliness, staff & service
Great staff Dining options have room for improvement
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is beautiful! The service was excellent!! The beach is one of the most beautiful I’ve ever seen!
Stayed 4 nights in Dec 2024