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Hotel Plaza Kokai Cancún

3.0 star property
Family-friendly hotel with 2 restaurants and a nightclub

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Photo gallery for Hotel Plaza Kokai Cancún

Reception
Junior Suite | In-room safe, individually decorated, individually furnished
Outdoor pool
Terrace/patio
Porch

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is AED 121
AED 161 total
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar King

Estandar King | In-room safe, individually decorated, individually furnished

Estandar King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Av Uxmal No 26, Sm 2A, Col. Centro, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Puerto Cancun Marina Town Center - 18 min walk - 1.6 km
  • Plaza Las Americas - 2 min drive - 2.2 km
  • Plaza 28 - 2 min drive - 2.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬7 min walk
  • ‪Taqueria Coapenitos - ‬3 min walk
  • ‪Temakita Cancun - ‬6 min walk
  • ‪Ty-Coz - ‬4 min walk
  • ‪Yamamoto - ‬2 min walk

About this property

Hotel Plaza Kokai Cancún

Family-friendly hotel near Las Palapas Park
Located close to Puerto Cancun Marina Town Center and Plaza Las Americas, Hotel Plaza Kokai Cancún provides a nightclub, a swim-up bar, and a free daily manager's reception. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Multilingual staff, luggage storage, and a front-desk safe
  • A 24-hour front desk, meeting rooms, and motorized watercraft on site
  • A banquet hall, concierge services, and an elevator
Room features
All 55 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 28-cm TVs with digital channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

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The price is AED 140
AED 184 total
includes taxes & fees
2 May - 3 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • El meson espanol
  • La Tasca

Things to do

  • Children's pool
  • Nightclub
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 28-cm TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Kokai
Hotel Plaza Kokai Cancún
Hotel Plaza Kokai Cancún Cancun
Plaza Kokai Cancún
Plaza Kokai Cancún Cancun
Plaza Kokai Hotel
Hotel Plaza Kokai Cancún Hotel
Hotel Plaza Kokai Cancún Cancun
Hotel Plaza Kokai Cancún Hotel Cancun

Frequently asked questions

Does Hotel Plaza Kokai Cancún have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Plaza Kokai Cancún pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Kokai Cancún?

There is free parking nearby.

What time is check-in at Hotel Plaza Kokai Cancún?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Plaza Kokai Cancún?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Kokai Cancún located?

This family-friendly Cancun hotel is located near the airport, within 1 mi (2 km) of Las Palapas Park and Puerto Cancun Marina Town Center. Plaza Las Americas and La Isla Shopping Mall are also within 9 mi (15 km).

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Hotel Plaza Kokai Cancún Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 668 reviews
Rating 8 - Good. 208 out of 668 reviews
Rating 6 - Okay. 136 out of 668 reviews
Rating 4 - Poor. 55 out of 668 reviews
Rating 2 - Terrible. 62 out of 668 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Solana

Liked: Cleanliness, staff & service, amenities
The location is perfect for people who want to walk and use the bus and public transportation. The hotel has restaurants and a pool. The room looked old and dark but for the price it was a good stay!
Stayed 6 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , has everything nearby
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal
Stayed 3 nights in Jan 2025

8/10 Good

don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel. Clean, quite, near dining and transportation. Not the fanciest, but gets the job done. Also note that they only have hot water in the morning.
Stayed 4 nights in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms seemed damp. No alcohol allowed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place, nice quiet a nice restaurant with delicious food. Ilike it hotel, I can open window, nice view, I was in 2 hotels before, but this hotel, I like more, thanks a lot
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area, near to ADO, walking distance to Parque de Las Palapas and local bus transportation. Third time staying at hotel Plaza Kokai Cancun
Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's convenient bus station very close
Stayed 3 nights in Sep 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Timothy

Great location in central, great valur
Stayed 2 nights in Aug 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely book again💪
Stayed 7 nights in May 2024

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a small hotel right in the downtown area. 7 minutes walk from the central ado bus terminal. Super clean as compared to the other hotels at this price
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente services
Stayed 7 nights in Jul 2024

4/10 Poor

Marisol

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is close to the ADO bus station.
Stayed 1 night in Jun 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located close to the ADO bus station. Nice and clean, and friendly staff. Great value for money
Stayed 1 night in May 2024

6/10 Okay

Kishanthini

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The staff was very rude . I need help to take my luggage to my room . She asked money to some one go the the room . I easily booked the room for 4 people. But I only book for one . She was very very rude in professional
Stayed 1 night in Nov 2024

8/10 Good

Hector Jesus

Liked: Cleanliness, staff & service
Next to Cancun downtown and the bus station
Stayed 6 nights in Apr 2024

2/10 Terrible

Yashvi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No service. No room service. Not even water is available on the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Great location in Centro, 10 minute walk to bus terminal. Despite active renovation, wasn’t inconvenienced. My choice when coming to Cancun for a flight.
Stayed 6 nights in Jun 2024

8/10 Good

Kira T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient choice for the ADO bus station
My husband, our 8-month-old baby, and I stayed here for one night during our travels. We arrived late in the evening and left early the next morning, so our experience was brief but sufficient for our needs. The staff were polite and efficient, making check-in straightforward despite our late arrival. The hotel was clean, and the room provided everything we needed for a short stay. While nothing stood out as exceptional, it was perfectly adequate and met our expectations. The location is very central, just a few minutes’ walk from the ADO bus terminal, which was the main reason we chose this hotel. This convenience made it easy to catch an early bus the next morning. Overall, this hotel is a practical choice if you're looking for a clean and convenient place to stay for a short time in Cancun.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Disliked: Amenities
Not the best staff. It is a place with a good location and nice for a quick visit.
Stayed 2 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a bargain. Great location if you want to avoidcZona Hoteleria. Clean, comfortable, close to bus station.
Stayed 2 nights in Apr 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities
Bad
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for, very calm place, really nice location, TV is too small, pool looks old and a bit dirty but everything else is good
Stayed 1 night in May 2024