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Hotel Plaza Caribe

3.0 star property
Family-friendly hotel with 2 outdoor pools and a 24-hour front desk

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Photo gallery for Hotel Plaza Caribe

2 outdoor pools, sun loungers
Superior Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi
Executive Room, 2 Double Beds, Pool View, Executive Level | Down comforters, desk, iron/ironing board, free WiFi
Front of property
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
The current price is AED 160
AED 208 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Down comforters, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Located on the ground floor
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Tower

Down comforters, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • 17 sq m
  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 2 Double Beds, Pool View, Executive Level

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower | Down comforters, desk, iron/ironing board, free WiFi

Premium Room, 2 Double Beds, Pool View, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level | Down comforters, desk, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower | Down comforters, desk, iron/ironing board, free WiFi

Family Triple Room, Multiple Beds, Tower

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
Desk
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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7.6 out of 10, Good, (1274)
The price is AED 288
AED 363 total
includes taxes & fees
30 Mar - 31 Mar
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About the neighborhood

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 4 min walk - 0.4 km
  • Mercado 23 - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Family-friendly hotel near Las Palapas Park
Located close to Mercado 23 and Cristo Rey Church, Hotel Plaza Caribe provides a garden, a playground, and laundry facilities. In addition to a bar and conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a banquet hall, and a porter/bellhop
  • Wedding services, 4 meeting rooms, and a ballroom
  • Guest reviews speak well of the helpful staff and proximity to public transit
Room features
All 134 rooms have comforts such as air conditioning, in addition to perks like free WiFi and free bottled water. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 180 for adults and MXN 180 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in public areas

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Frequently asked questions

Does Hotel Plaza Caribe have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Plaza Caribe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Caribe?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Caribe?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Plaza Caribe?

Check-out is at noon.

Where is Hotel Plaza Caribe located?

This family-friendly Cancun hotel is located in a shopping district, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. Mercado 23 and Benito Juarez Municipal Building are also within 10 minutes.

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Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1005 reviews
Rating 8 - Good. 344 out of 1005 reviews
Rating 6 - Okay. 211 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

wendy

Stay here frequently affordable and convenient to bus etc.
Stayed 4 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Property has a pool and restaurant is great from bus station
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens and the pool area are so relaxing. We noticed the sitting area above the restaurant, very relaxing. It shout be used more. This property has many relaxing area to enjoy. Ate at the restaurant on this trip, food was good, great ambience!
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

The location right across from the ADO bus station
Stayed 2 nights in Feb 2025

10/10 Excellent

Dianna

Liked: Cleanliness
Great accommodation. Very central across the street from the bus station in Cancun.
Stayed 1 night in Jan 2025

10/10 Excellent

GEOVANNI HERNANDEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super basic but clean, safe, and right across from the bus terminal. Decent restaurant (get the cantaloupe juice at breakfast).
Stayed 1 night in Dec 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great pool and kids splash pad. Food was okay at restaurant but pricey. Rooms in desperate need of Reno’s - clean but rundown
Stayed 1 night in Jan 2025

10/10 Excellent

Nerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good no complaints at all. The staff is kind all the time.
Stayed 3 nights in Dec 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good .Convenient location .
Stayed 1 night in Oct 2024

6/10 Okay

Denis

The hotel grounds and pool area are very nice , but the rooms are in pretty bad shape and I had picked one of the better rooms.
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Comfy bed slept well no safety box in room
Stayed 1 night in Feb 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We booked the property for a one night stay enroute to Merida. We chose it to be close to the ADO bus station. The location was perfect in this regard. Right across the street! A modest, older hotel but suitable for our purpose. All staff were great!
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
pretty close to ADO connections port of cancun Shooping mall lover good for convinient place
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities
Very convinient location, however the property needs a lot of maintanance
Stayed 1 night in Jan 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are unbelievable for the location center of the city.
Stayed 1 night in Oct 2024

8/10 Good

DOMINIQUE

Liked: Cleanliness, staff & service, amenities
(
Stayed 1 night in Feb 2025

6/10 Okay

Raphaël

Disliked: Cleanliness, property conditions & facilities
Just in front of Ado Bus Station, but still a quiet place. Downtown center. Close to the beach and ferry. The pool was very nice. The room is OK but the bed sheets were always humid even with the air conditionning on. We tried the mode "remove humidity" but we started hearing water dripping within the walls, so we stoped that mode. Everyday, we had to go to the reception to reactivate the key after the maid passed... The breakfast was ok, the bacon and potatoes were uncooked, cold toast, but the eggs were good. The waitress was very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

TAURINO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by the complete staff from A to Z, great installation with nice Restaurant and Pool, very safe to walk, excellent location with great price !! Definitely will be back
Stayed 5 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I will stay there again thank you
Stayed 1 night in Apr 2024

6/10 Okay

Margaret

Location is great, ADO bus station right across, R1 bus to Hotel zone around the corner, convenience stores within the block. But room is shabby, towels may be clean but are dirty white in color already, sheets have tear, bathroom door doesn’t close properly, wall designs need a new look. Posted photos are enhanced to look nicer but the real thing needs a lot of improvement.
Stayed 3 nights in Dec 2024

4/10 Poor

Alejandro

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bad smells throughout the room. Needs lots of updation,no elevators, pools are not heated. Food is good. Staff is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located right across the street from the bus terminal and this is exactly what I needed. I was able to walk a few steps and catch my bus. The area is busy and there are people walking at all times, which made me feel safe. It’s simple and clean, perfect for a one night stay. The staff were very helpful and friendly. I would consider staying again.
Stayed 1 night in Nov 2024

8/10 Good

THERESA

Liked: Cleanliness, staff & service
It was well situated with the Ado bus terminal and airport restraunts and shops
Stayed 1 night in Apr 2024

10/10 Excellent

Benedicte

Liked: Cleanliness, amenities, property conditions & facilities
We liked the location and the kiddy pool. The cleanliness is great in the room and they clean alot in the hallways. The pools emptied for floating leaves every day. But the cleanliness in the restaurant i horrible. Dirty tables and dirty cutlery. Food is ok though. The staff in restaurant and reception is ok. You dont feel very welcome with one exception, a very sweet girl in the restaurant. Prices are good. The rooms are not very quiet. You hear everything outside (BIRDS, traffic, people, party). All in all, it was ok to stay there.
Stayed 14 nights in Feb 2025