Close to Plaza 28 and Plaza Las Americas, Hotel Luma by Kavia Cancun provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
A 24-hour front desk, tour/ticket assistance, and luggage storage
Smoke-free premises, concierge services, and a front-desk safe
Guest reviews give top marks for the helpful staff and location
Room features
All 54 individually furnished rooms have perks such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
Bathrooms with showers and shampoo
50-inch Smart TVs with cable channels
Daily housekeeping and desks
Languages
English, Spanish
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun
Frequently asked questions
Is Hotel Luma by Kavia Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Luma by Kavia Cancun?
Self parking is free at this property.
What time is check-in at Hotel Luma by Kavia Cancun?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Luma by Kavia Cancun?
Check-out is at noon.
Where is Hotel Luma by Kavia Cancun located?
Located in Downtown Cancun, this hotel is within a 15-minute walk of Las Palapas Park and Plaza 28. Ultramar Ferry Puerto Juárez is 2.5 mi (4 km) away.
Hotel Luma by Kavia Cancun Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
This hotel is close to the ADO terminal, very convenient.
I spent one night, it was a Friday. I couldn’t sleep because I could hear a lot of people talking and loud music all night. It was very inconvenient to stay in this hotel. Also, the towels that they offered are very old and instead of being white, are grey!
Pretty good location, spacious room but extremely noisy from the club and party hostel nearby. Service was rather inconsistent, on first night there was no water bottle or bath mat but there was on the second night
The hotel is situated in a great location, close to many restaurants, attractions, and grocery stores. The overall environment looks decent. I believe the building would benefit from regular maintenance. The check-in and check-out process was smooth, and the staff were friendly and helpful. I stayed at the hotel on a Saturday night and experienced a lot of noise late into the night, from 11 pm until the morning. It seemed like my window was facing a lounge or bar. If you are sensitive to loud noises, I would suggest requesting a room that does not face the lounge.
Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks
I was very happy about my stay! The location is perfect! The staff was friendly! And it's super clean! The only problem is that it's right next to a club so it's hard to sleep well without earplugs but it's not their fault...