Puerto Cancun Marina Town Center - 4 min drive - 3.0 km
Ultramar Ferry Puerto Juárez - 6 min drive - 4.6 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Hunter Bar Cancun: Address - 2 min walk
Black Café - 1 min walk
Cocina Libanesa Sahara - 4 min walk
11:11 Club - 1 min walk
El Crustáceo Cascarudo - 1 min walk
About this property
Hotel Kavia Cancun
Hotel near Plaza 28
Plaza Las Americas is located near Hotel Kavia Cancun, which provides a poolside bar, a terrace, and a coffee shop/cafe. In addition to a bar and a business center, guests can connect to free WiFi in public areas.
Additional perks include:
An outdoor pool with sun loungers
Free self parking and valet parking
Continental breakfast (surcharge), a 24-hour front desk, and concierge services
A front-desk safe, luggage storage, and an elevator
Room features
All 62 rooms have comforts such as air conditioning, in addition to perks like safes and minibars.
More amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Balconies or patios, daily housekeeping, and desks
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
Continental breakfast available for a fee daily 7 AM–11 AM: MXN 50 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
Banquet hall
Elevator
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Business services
Business center
Outdoors
Pool sun loungers
Terrace
Accessibility
Elevator
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Free bottled water
Minibar
Outdoor space
Balcony or patio
More
Desk
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 50 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia
Hotel Kavia Cancun Hotel
Hotel Kavia Cancun Cancun
Hotel Kavia Cancun Hotel Cancun
Frequently asked questions
Does Hotel Kavia Cancun have a pool?
Yes, this property has an outdoor pool.
Is Hotel Kavia Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Kavia Cancun?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Kavia Cancun?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Kavia Cancun?
Check-out is at noon.
Where is Hotel Kavia Cancun located?
Located in Downtown Cancun, this hotel is within a 15-minute walk of Las Palapas Park and Plaza 28. Ultramar Ferry Puerto Juárez is 2.5 mi (4 km) away.
Hotel Kavia Cancun Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 221 out of 645 reviews" "
10 - Excellent
221
Rating 8 - Good. 221 out of 645 reviews" "
8 - Good
221
Rating 6 - Okay. 105 out of 645 reviews" "
6 - Okay
105
Rating 4 - Poor. 45 out of 645 reviews" "
4 - Poor
45
Rating 2 - Terrible. 53 out of 645 reviews" "
2 - Terrible
53
8.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Poor
Rodolfo
15 December 2024
Disliked: Staff & service
They look for ways to find excuses to charge for anything, sometimes taking away your privacy.
Esta perfecto y todo serca
Un señor de mantenimiento muy amable tuve la oportunidad de despedirme de él
Carmen
Stayed 4 nights in Sep 2024
8/10 Good
CHRISTOPHER
Traveled with group
2 July 2024
The property is close to tourist spot with restaurants, bus, and etc close by
CHRISTOPHER
Stayed 7 nights in Jun 2024
6/10 Okay
mario
25 June 2024
Liked: Cleanliness, staff & service
This is the Kavia hotel. There is another Kavia Club or Plus hotel nearby. Google Maps showed this latter one as Kavia Hotel. Make sure you look for Kavia on Clavel street in order to go to the right one. At 10 pm looking for this Kavia hotel was hard. We called Kavia Plus and they stayed over the phone with us until we found it!
Zero problems. Everyone was cool and no one bothered us. The hotel is traditional “real” Mexico, so if you want a tourist, sanitized American vibe you might not like it. But my friend and I loved it.
Good location downtown Cancun. Has free onsite parking between this hotel and the adjoining hotel with same owners. Also I found easy free street parking on the same block every time I wanted it. Easy to walk across street to a bunch of late night restaurants or over a couple blocks to some other small clubs and restaurants. Grocery store is two blocks south. What appears to be the main LGBT club is across the street but I never heard anything from it and it didn’t cause parking issues. It’s an older hotel but clean and well kept. The lobby and hallways are open air but sheltered from the rain. Good value for the money.
As an Hotels guest we were put in the back of hotel. The room had been cleaned with a very strong scented cleaning solution. Then they plugged in a scented atomizer. We had no towels and had to request same. As well no liquor allowed Do not recommend stayed one day of our 2 day reservation
The hotel is very old the TV only plays in Español. I was supposed to have a stove and refrigerator in the room and I had to beg for a refrigerator after the fact. The breakfast we had to pay for every morning, even though it says it was all inclusive. Was very very cold and dirty. There’s nothing good about the hotel other than one of the hosts they work the front desk. The beds were very very hard, the air conditioner beats straight down on your face. If you turn it off, it’s hot in the room my daughter got bit by bugs there’s no washcloths in the hotel at all. so it took everything for me not to find somewhere else to stay but because they already had ran my card I would’ve had to wait 7 to 10 business days to get that money back and I didn’t wanna spend another five or $600 on top of this my first time in Mexico and I chose that hotel out of all the hotels in Cancun Was a bad choice in a lot of ways that hotel is not worth $50 a night I’ll give the location of four stars other than that that’s it oh, and there was a roach in the bathroom.
Room cleaned every day good central location checking in sucks because our flights always come in early and we have to wait till 3 pm when there are rooms available