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Hotel Imperial las Perlas

3.5 star property
Beachfront hotel with bars and a 24-hour front desk

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Photo gallery for Hotel Imperial las Perlas

On the beach
Beach bar
Iron/ironing board, bed sheets
On the beach
Standard Double Room | Balcony view

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Room service
The current price is AED 242
AED 307 total
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, bed sheets

Standard Room

Highlights

Air conditioning
LED TV
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Iron/ironing board, bed sheets

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 14 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 15 min walk - 1.3 km
  • Langosta Beach - 5 min drive - 5.7 km
  • Tortuga Beach - 9 min drive - 6.3 km
  • La Isla Shopping Mall - 12 min drive - 12.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

Hotel Imperial las Perlas

Hotel near Tortuga Beach
Located close to Cancun Convention Center and Cancun Mall, Hotel Imperial las Perlas provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Stay connected with free WiFi in public areas, and guests can find other amenities such as 2 bars and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms offer comforts such as air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels

All inclusive details

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 210 for adults and MXN 140 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

Does Hotel Imperial las Perlas have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Hotel Imperial las Perlas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Imperial las Perlas?

Self parking is free at this property.

What time is check-in at Hotel Imperial las Perlas?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Imperial las Perlas?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Imperial las Perlas?

Some rate plans available at this property are all-inclusive.

Where is Hotel Imperial las Perlas located?

Located in Zona Hotelera, this hotel is 2.5 mi (4 km) from Tortuga Beach and within 9 mi (15 km) of Cancun Mall and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 9 mi (15 km).

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Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 203 out of 1004 reviews
Rating 4 - Poor. 119 out of 1004 reviews
Rating 2 - Terrible. 168 out of 1004 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Azat Flaritovich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

8/10 Good

harri

Liked: Cleanliness, staff & service
Ok to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to room with private pool. Very nice room
Stayed 3 nights in Mar 2025

6/10 Okay

Glauber Vilane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yelitze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly. Food options had a lot of vegetables home style Mexican food. Hours of food service excellent. Speedy service. Great dinning view. House keeping was great fresh towels fresh sheets. Clean pool. Friendly staff. Near public transportation.
Stayed 4 nights in Mar 2025

6/10 Okay

yola

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and it was clean. Only one pool and one Jacuzzi, a two station buffet. The food was not good. If you like your food and you want a lot of options do not stay here otherwise it’s not a bad place.
Stayed 3 nights in Mar 2025

2/10 Terrible

Haley

Disliked: Cleanliness, amenities, property conditions & facilities
The people were somewhat friendly, but the hotel was old, rundown and not kept up. It was hard to even get toilet paper.
Stayed 5 nights in Mar 2025

8/10 Good

Ryan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff. Older hotel. Good price to the area
Stayed 1 night in Feb 2025

8/10 Good

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for
Stayed 1 night in Feb 2025

10/10 Excellent

catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our week long stay
Stayed 6 nights in Nov 2024

6/10 Okay

Helen

Liked: Staff & service
Close to airport and bus Station
Stayed 3 nights in Jan 2025

8/10 Good

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central area and close to everything you need.
Stayed 1 night in Dec 2024

4/10 Poor

Victor

Disliked: Staff & service, property conditions & facilities
You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.
Stayed 4 nights in Feb 2025

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely wouldn’t recommend this resort to anyone. It’s not as they describe it. Very poor customer service. They consider themselves to be beach front, but reality their beach is very dirty and poorly maintained with few boats parked on the dock in front of their resort

2/10 Terrible

Anshuman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.
Stayed 1 night in Mar 2025

2/10 Terrible

sara

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was one of the worst I've ever had. You wouldn't believe how old the building was! We couldn't even take a shower because the water was freezing cold. The parking spaces were tiny, and the small beach was overcrowded with people waiting to take the ferry. Don’t wast your time and money!
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Liked: Staff & service
Overall it was ok
Stayed 2 nights in Jan 2025

8/10 Good

Lissette

If you have plans and need a place to crash this would be a great option. Staff were super friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and all inclusive is a great deal it is visited by mostly Mexican guest and caters in that direction. Staff was great and food was delicious.
Stayed 5 nights in Oct 2024

2/10 Terrible

Ahmad Jamshed

Disliked: Cleanliness, staff & service, property conditions & facilities
Seemed like a motel to me
Stayed 6 nights in Nov 2024

6/10 Okay

John Andrew

Disliked: Amenities
Overall experience is what we expected for the price. The food was better than expected, the beach is not good, no lock box in room, terrace was small, bedding was average, limited hot water... just a very basic hotel with a limited buffet. Our package included breakfast, but you can buy lunch/dinner for about $14 US per person, including one drink. There is a GoMart nearby for basic food/drinks—only one key card per room, which was inconvenient. Drinks at bar are low quality. We felt safe. If you need an inexpensive place, try this place. Otherwise, there are many other better choices.
Stayed 4 nights in Feb 2025

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and always looked out for our needs
Stayed 5 nights in Sep 2024

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
People in general
Stayed 1 night in Jan 2025

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was super friendly the all inclusive food was all the same buffet but you get what you pay for in overall all was good
Stayed 4 nights in Sep 2024

6/10 Okay

Yvonne

Liked: Cleanliness, property conditions & facilities
Upon arrival the staff member at check in spoke so fast I could hardly understand anything said. Then you have to see another person so they can give you a towel card and entice you to book through them any tours but this person spoke so fast as well. Slow down, The hotel itself is in a convenient location. Breakfast buffet, sounds great, if only there were choices.. I tried to pay for lunch/snack but the first time I went the staff had zero interest in attending. Too busy chatting amongst themselves and the bartender. At least two days later when I returned the staff seemed more attentive.
Stayed 4 nights in Feb 2025