Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
Cancun Mall - 5 min drive - 3.9 km
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Restaurants
Pescaditos - 2 min walk
Cocina Libanesa Sahara - 4 min walk
La Parrilla - 3 min walk
Bao Vegan - 2 min walk
Porky's Tacos - 4 min walk
About this property
Hotel Hacienda Cancun
Hotel near Las Palapas Park
Located close to Kabah Urban Park and Cancun Mall, Hotel Hacienda Cancun provides a terrace and a garden. Guests can connect to free WiFi in public areas.
You'll also find perks like:
An outdoor pool with sun loungers
Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
Concierge services, luggage storage, and a vending machine
Room features
All guestrooms at Hotel Hacienda Cancun have comforts such as air conditioning, in addition to amenities like sound-insulated walls.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
We should mention
This property does not have elevators
Property is also known as
Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun
Frequently asked questions
Does Hotel Hacienda Cancun have a pool?
Yes, this property has an outdoor pool.
Is Hotel Hacienda Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Hacienda Cancun?
This hotel doesn't offer parking.
What time is check-in at Hotel Hacienda Cancun?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda Cancun?
Check-out is at noon.
Where is Hotel Hacienda Cancun located?
Located in Downtown Cancun, this hotel is 0.2 mi (0.4 km) from Las Palapas Park and within 3 mi (5 km) of Kabah Urban Park and Cancun Mall. Yamil Lu'um Archaeological Zone is 9 mi (14.5 km) away.
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Hotel Hacienda Cancun Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were very helpful and polite even when i locked myself out of my a few times 😃
Wayne
Stayed 3 nights in Aug 2024
6/10 Okay
Shelline
11 March 2025
Disliked: Amenities
Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.
Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up.
We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Es un hotel viejo y descuidado, la habitación muy incómoda, la cortina del baño de la regadera muy sucia, me dio mucho asco, hay termitas en el cuarto, la alberca lucía muy sucia, pésimo hotel
Hotel muy poco cómodo, el aire acondicionado muy ruidoso, no dejaba dormir, camas duras, almohadas demasiado altas. No contaban con cobija, el baño tenía una fuga y desprendía malos olores.
Muy caro para lo que ofrece