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Hotel Hacienda Cancun

2.5 star property
Hotel with a 24-hour front desk, a quick walk to Las Palapas Park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Cancun

TV
Front of property
Standard Room | Soundproofing, iron/ironing board, bed sheets
Outdoor pool, sun loungers
Interior entrance

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AED 92
AED 125 total
includes taxes & fees
22 Nov - 23 Nov

Room options

View all photos for Standard Room

Standard Room | Soundproofing, iron/ironing board, bed sheets

Standard Room

Highlights

Soundproofed
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

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8.0 out of 10, Very Good, (905)
The price is AED 96
AED 133 total
includes taxes & fees
22 Nov - 23 Nov
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About the neighborhood

Map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 4 min walk - 0.4 km
  • Plaza 28 - 11 min walk - 0.9 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km
  • Cancun Mall - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Pescaditos - ‬2 min walk
  • ‪Cocina Libanesa Sahara - ‬4 min walk
  • ‪La Parrilla - ‬3 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪Porky's Tacos - ‬4 min walk

About this property

Hotel Hacienda Cancun

Hotel near Las Palapas Park
Located close to Kabah Urban Park and Cancun Mall, Hotel Hacienda Cancun provides a terrace and a garden. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Tour/ticket assistance, luggage storage, and a vending machine
  • Concierge services, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Hotel Hacienda Cancun have comforts such as air conditioning, in addition to amenities like sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Hotel Hacienda Cancun have a pool?

Yes, this property has an outdoor pool.

Is Hotel Hacienda Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Hacienda Cancun?

This hotel doesn't offer parking.

What time is check-in at Hotel Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Hacienda Cancun?

Check-out is at noon.

Where is Hotel Hacienda Cancun located?

Located in Downtown Cancun, this hotel is 0.2 mi (0.4 km) from Las Palapas Park and within 3 mi (5 km) of Kabah Urban Park and Cancun Mall. Yamil Lu'um Archaeological Zone is 9 mi (14.5 km) away.

Hotel Hacienda Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 80 out of 336 reviews" "
Rating 8 - Good. 98 out of 336 reviews" "
Rating 6 - Okay. 85 out of 336 reviews" "
Rating 4 - Poor. 40 out of 336 reviews" "
Rating 2 - Terrible. 33 out of 336 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
The staff were very helpful and polite even when i locked myself out of my a few times 😃
Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really good and clean and tidy and were really helpful
Stayed 1 night in Aug 2024

2/10 Terrible

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Stayed 1 night in Jul 2024

8/10 Good

Angelica

Stayed 1 night in Jul 2024

10/10 Excellent

Misa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay for one night :)
Stayed 1 night in Apr 2024

2/10 Terrible

yuridia

Stayed 1 night in Mar 2024

10/10 Excellent

Kemeil

Stayed 2 nights in Mar 2024

8/10 Good

David, Mt Pleasant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Americo, Anaheim

Traveled with family
Disliked: Amenities, property conditions & facilities
Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Stayed 4 nights in Mar 2023

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building
Stayed 1 night in Jan 2023

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities
Economy room is decent enough near Park
It's a decent enough room for the money except they don't really have any place to put your items except for one spot
Stayed 1 night in Jan 2023

2/10 Terrible

Jose

Stayed 1 night in Jan 2023

8/10 Good

RAUL

Traveled with family
Liked: Cleanliness, property conditions & facilities
Basic hotel with a pool
The hotel is very basic with a pool. there is not internet service in the rooms, you have to walk to the lobby to get connection. We stay in the hotel for a night.
Stayed 2 nights in Jan 2022

6/10 Okay

ROBERT

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
STEP TO ENTRANCE HIGHER THAN NORMAL AS A HANDICAPPED PERSON IT WAS DIFFICULT FOR ME TO GET UP THE FIRST STEP WITHOUT ASSISTANCE
Stayed 11 nights in Dec 2021

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRONT DESK VERY PLEASANT AND HOUSEKEEPING VERY WELCOMING
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
This hotel GG as always been a very
Stayed 5 nights in May 2021

6/10 Okay

Logan

Disliked: Staff & service
Not bad if you like old cigarettes
The room smelled like cigarettes. I complained and no one cared. One night people were so loud i couln’t sleep at 2am. It was convient to walk to the ADO station 6-10 minutes and walmart and 2 grocery stores close by
Stayed 2 nights in May 2021

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Martha C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent option for travelers in transit, plenty options near for eating, markets.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness superior to other properties, very kind staff, nice pool, and excellent local.
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021

2/10 Terrible

Maria, Colombia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about this place. Horrible customer service, we did check in few minutes before 7pm and before hurricane Zeta. The window facing the street did not lock, we had water leaks one on the corner of the mattress and a huge leak in the bathroom. We did not have electricity all night long and could not get even water from the hotel, total disgrace and lack of good service. I will not go there since this place is falling apart
Stayed 1 night in Oct 2020

6/10 Okay

Dan

Stayed 1 night in Oct 2020

8/10 Good

lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lean basic hotel
Great basic hotel no frills but overall clean
Stayed 1 night in Aug 2020

10/10 Excellent

DJ, Ohio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
English speaking Jesuri Medina at reception took care of all my concerns. And Salotiel greeted me every morning with my continental breakfast with a smile. Quiet hotel with cable tv & free water on a busy street with a pool. Beaches just a bus ride away & close to the Ado bus station. Loved my 2 week stay thanks.
Stayed 14 nights in Feb 2020