Free continental breakfast available daily 7:00 AM to 10:00 AM
Things to do
Outdoor pool
TV in common areas
Family friendly
In-room crib
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
More
1 building
3 floors
Built in 1977
Designated smoking areas
Room amenities
Bedroom
Free crib
Bathroom
Free toiletries
Private bathroom
Shower
Entertainment
26-inch TV with cable channels
More
Air conditioning
Ceiling fan
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Hacienda Cancun
Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun
Frequently asked questions
Does Hotel Hacienda Cancun have a pool?
Yes, this property has an outdoor pool.
Is Hotel Hacienda Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Hacienda Cancun?
Self parking is free at this property.
What time is check-in at Hotel Hacienda Cancun?
Check-in start time: 3 PM; Check-in end time: 5:30 AM.
What time is check-out at Hotel Hacienda Cancun?
Check-out is at noon.
Where is Hotel Hacienda Cancun located?
Located in Downtown Cancun, this hotel is within a 10-minute walk of Las Palapas Park and Plaza 28. Mercado 28 and Mercado 23 are also within 10 minutes.
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Hotel Hacienda Cancun Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
5.4/10
Cleanliness
6.0/10
Staff & service
8.0/10
Amenities
4.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Luis Daniel Reyes
27 March 2025
Liked: Staff & service, amenities
Todo muy bien a excepción de algunas cosas, el baño no funcionaba de manera correcta, según había desayuno incluido y no es así y tampoco tienen estacionamiento suficiente pero los alrededores son seguros.
Luis Daniel Reyes
Stayed 5 nights in Mar 2025
This review was submitted before 2018 and has not been verified.
No hay agua caliente, me dijeron en el lobby que dejara caer el agua y sólo se desperdició, la habitación se inunda, no hay cocina en el hotel ni para un te.
Karina
This review was submitted before 2018 and has not been verified.
I am not able to rate the Hacienda since the room was not available even though I had a confirmation. It was late in the evening therefore I had to take the alternative given by the Hotel. There I found a very loud room and a TV which had no channels except two which only show pornography 24 hours.