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Melia Casa Maya Cancun All Inclusive

3.5 star property
Ocean-view property with a poolside bar, near Langosta Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Casa Maya Cancun All Inclusive

Water park
2 outdoor pools, pool umbrellas, sun loungers
Reception
Grand Suite | Living area | 32-inch flat-screen TV with cable channels, TV
Down comforters, minibar, iron/ironing board, free cribs/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AED 862
AED 1,057 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Level, Suite, Ocean View

Down comforters, minibar, iron/ironing board, free cribs/infant beds

The Level, Suite, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Sofa bed
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Suite

Down comforters, minibar, iron/ironing board, free cribs/infant beds

Grand Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
2 bedrooms
Hair dryer
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

Down comforters, minibar, iron/ironing board, free cribs/infant beds

The Level, Room, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Hair dryer
Bathrobes
Coffee/tea maker
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Room, Ocean View

Down comforters, minibar, iron/ironing board, free cribs/infant beds

Melia Room, Room, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Hair dryer
Bathrobes
Coffee/tea maker
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (The Level, Swim Up)

Room (The Level, Swim Up) | Down comforters, minibar, iron/ironing board, free cribs/infant beds

Room (The Level, Swim Up)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Hair dryer
Bathrobes
Coffee/tea maker
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View | Down comforters, minibar, iron/ironing board, free cribs/infant beds

Suite, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Separate bedroom
Hair dryer
Bathrobes
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (The Level, Swim Up)

Down comforters, minibar, iron/ironing board, free cribs/infant beds

Suite (The Level, Swim Up)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Separate bedroom
Hair dryer
Bathrobes
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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7.8 out of 10, Good, (1437)
The price is AED 491
AED 608 total
includes taxes & fees
15 Dec - 16 Dec
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About the neighborhood

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 15 min walk - 1.3 km
  • Cancun Convention Center - 6 min drive - 5.2 km
  • La Isla Shopping Mall - 10 min drive - 7.9 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • Venecia
  • Las Olas
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • Swim-up Bar

About this property

Melia Casa Maya Cancun All Inclusive

Family-friendly property near Langosta Beach
Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle, and a poolside bar. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Be sure to enjoy local cuisine at one of the 3 on-site restaurants. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An area shuttle, a porter/bellhop, and concierge services
  • A TV in the lobby, smoke-free premises, and beach towels
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 260 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options
  • Airport shuttle available
  • Area shuttle (surcharge)

Food and drink

  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Merkado
  • Lobby Bar Boreal
  • Cape Nao
  • Casa Nostra
  • Lounge The Level Bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park access
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Babysitting services
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 71
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Melia Casa Maya Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Casa Maya Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Casa Maya Cancun All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Where is Melia Casa Maya Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 3 mi (5 km) of Langosta Beach and Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 mi (10 km).

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 516 out of 1042 reviews" "
Rating 8 - Good. 266 out of 1042 reviews" "
Rating 6 - Okay. 137 out of 1042 reviews" "
Rating 4 - Poor. 56 out of 1042 reviews" "
Rating 2 - Terrible. 67 out of 1042 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tabatha

10/10 Excellent

velky

Stayed 3 nights in Sep 2023

2/10 Terrible

Mari J.

Stayed 3 nights in Oct 2023

8/10 Good

Vanta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but the beach was a little bit dirty
Stayed 6 nights in Oct 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for three days 2 nights. Attention was excellent. Very safe and quiet. Only bad thing was the tv control had no batteries. Food was great. V
Stayed 3 nights in Oct 2023

10/10 Excellent

Priscilla

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

IRMA

Traveled with group
Liked: Cleanliness, room comfort
Love the spaces and overall.
Stayed 3 nights in Oct 2023

6/10 Okay

Tara

Liked: Cleanliness
Simple hotel to stay in if you're doing more exploring and touring. It's comfortable just to rest. Remember in Cancun everything is a tip!
Stayed 5 nights in Oct 2023

6/10 Okay

Edgar

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The furniture and kitchen staff is too old
Stayed 9 nights in Oct 2023

8/10 Good

Elsa

Stayed 8 nights in Oct 2023

10/10 Excellent

james

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Sergio, Richmond

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very clean, the room is good, very big but the building is old and they had construction on my side and the three days it was a lot of noise but the worst was the first one, they didn't let me sleep until 2:00am
Stayed 3 nights in Oct 2023

10/10 Excellent

adam przemyslaw

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Sep 2023

10/10 Excellent

Pavandeep

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beach and pool! Good spot in cancun
Stayed 1 night in Oct 2023

6/10 Okay

Hope

Disliked: Cleanliness
the rooms are very dated. it was rust all around the top part of my tub and at the base. I could have thrown up. This was my bday trip and I asked for an upgrade upon arrivng. I didnt even complain I just stuck it out bcus if that was an upgrade, I assume they had none better. That room was a suite instead of a regular room he told me. Aside from that, great customer service, directly on the beach, beach chairs etc. onsite restaurant was okay.
Stayed 3 nights in Aug 2023

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness
Great view
Stayed 4 nights in Oct 2023

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and l99k3d after us birh very well..clean,large suite,nice decor,very happy with our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Laura Alicia

Stayed 5 nights in Oct 2023

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is at the top of the line in friendliness and being professional's. The entertainment staff is superb Juan and Alejandro are the best in their field. We have been there 2 years in a row and will keep coming back. We were a family of 9 this trip and hope to bring more every trip. Thank you and all your staff for being a super group
Stayed 8 nights in Oct 2023

4/10 Poor

Lucia

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The property needs a lot of care. The service by the beach and pool was great. At 9 am personnel knocked at our door just to say good morning and by 10:30 there was no water in the room.
Stayed 1 night in Oct 2023

8/10 Good

Damaris

Traveled with family and small children
Liked: Cleanliness, amenities
The hotel is adequate, does appear a little outdated. However, it has a great beach and the location is convenient since you can walk to the bus stop and take the bus to city center. The buffet is actually pretty good, I paid full price but if I had to do it again, I would book to include the breakfast and maybe inquire on any buffet package specials because it could get pricey doing buffet for all meals. They do have a convenience store in the hotel with kitchen basics to cook own food as well. Overall, enjoyed our stay, service at the restaurant was good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Willy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Reiciel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2023

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2023