Hotel Arco Maya

2.5 star property
Hotel with free breakfast, a short walk to Plaza 28

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arco Maya

40-inch LED TV with digital channels, TV, streaming services
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Deluxe Double Room | Desk, free WiFi, bed sheets
Game room

Reviews

5.0 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Spring water bathtub
Free bottled water
Digital channels
Daily housekeeping
  • 25 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Deluxe Double Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Spring water bathtub
Free bottled water
Digital channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Private bathroom
Spring water bathtub
Free bottled water
Digital channels
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
31 Marañón 25, Cancun, QROO, 77509

What's nearby

  • Plaza 28 - 8 min walk - 0.7 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 14 min walk - 1.2 km
  • Plaza Las Americas - 3 min drive - 2.9 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬5 min walk
  • ‪100% Natural - ‬5 min walk
  • ‪Taqueria Angel - ‬5 min walk

About this property

Hotel Arco Maya

Hotel near Plaza 28
Consider a stay at Hotel Arco Maya and take advantage of free continental breakfast, a free daily manager's reception, and a rooftop terrace. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and smoke-free premises
  • Concierge services, outdoor furniture, and luggage storage
Room features
All guestrooms at Hotel Arco Maya have perks such as air conditioning, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with spring water tubs and shampoo
  • 40-inch LED TVs with streaming services and digital channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options
  • Free offsite parking within 3 ft
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels
  • Streaming services

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Arco Maya Hotel
Hotel Arco Maya Cancun
Hotel Arco Maya Hotel Cancun

Frequently asked questions

Does Hotel Arco Maya have a pool?

Yes, this property has an outdoor pool.

Is Hotel Arco Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arco Maya?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Arco Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arco Maya?

Check-out is at 12:30 PM.

Where is Hotel Arco Maya located?

Located in Downtown Cancun, this hotel is 0.4 mi (0.6 km) from Plaza 28 and 2.6 mi (4.2 km) from Ultramar Ferry Puerto Juárez. Las Palapas Park and Ceviche Square are also within 15 minutes.

Hotel Arco Maya Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

6.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mirian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Roberto Ignac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queja
En la pagina mostraba y se anotaba camas queen, fueron matrimoniales, sin servicio de internet ni de televisión
Stayed 4 nights in Dec 2022