Puerto Cancun Marina Town Center - 4 min drive - 3.5 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.9 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
La Parrilla - 4 min walk
Church's Chicken - 1 min walk
Subway - 2 min walk
Porky's Tacos - 4 min walk
Las Quekas - 1 min walk
About this property
Hotel Alux Cancun
Hotel near Plaza 28
Close to Plaza Las Americas, Hotel Alux Cancun has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
A 24-hour front desk, a front-desk safe, and luggage storage
Tour/ticket assistance
Room features
All guestrooms at Hotel Alux Cancun include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
Bathrooms with showers
TVs with digital channels
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels
Entertainment
Digital channels
TV
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a security system
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Alux Cancun
Hotel Alux
Alux Cancun
Hotel Alux Cancun Hotel
Hotel Alux Cancun Cancun
Hotel Alux Cancun Hotel Cancun
Frequently asked questions
Is Hotel Alux Cancun pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Alux Cancun?
Hotel Alux Cancun doesn't offer parking.
What time is check-in at Hotel Alux Cancun?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Alux Cancun?
Check-out is at 11 AM.
Where is Hotel Alux Cancun located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza 28. Ultramar Ferry Puerto Juárez is 2.1 mi (3.5 km) away.
Hotel Alux Cancun Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
John
Stayed 1 night in Jan 2024
6/10 Okay
Dean
12 December 2023
Dean
Stayed 1 night in Dec 2023
2/10 Terrible
Beatriz
29 November 2023
Beatriz
Stayed 1 night in Nov 2023
6/10 Okay
Eugene, Oshawa
3 September 2023
Disliked: Amenities
Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Yolanda
Stayed 1 night in Mar 2022
6/10 Okay
Bobbie
2 October 2021
Liked: Cleanliness
Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Bobbie
Stayed 1 night in Sep 2021
8/10 Good
Verified traveler
16 January 2020
Liked: Cleanliness, staff & service
AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Verified traveler
Stayed 1 night in Jan 2018
6/10 Okay
Erik
22 June 2017
Liked: Staff & service
Get what you pay for.
Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.
Yucateco
8/10 Good
Ewa H.
19 February 2016
Liked: Cleanliness, staff & service, room comfort
decent and budget place to stay
Very nice hotel in Mexican neighbourhood with a good place to eat opposite .
Handy to be close to the bus station and a supermarket .
Clean rooms with hot water .There is water for free to fill up the bottles .
Really happy there .
They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange
Verified traveler
6/10 Okay
SuperMario87
5 October 2014
Decent hotel
We came across this place very last minute. We arrived late into cancun and saw this place on the app.
Staff was very friendly. Most important, the air conditioning worked!!
Great location because it is so close to the ADO bus terminal, literally around the corner. Also super close to the rest of the local busses and collectives to take you to "Playa Delphines" and the rest of the hotel.
The Hotel is only 50 Meters from the ADO Bus Station, thats why i booked it
---i needed Bus to the Airport early in the morning
The Stuff only speaks Spanish- so learn some basics
Bring cash, the Hotel does not accept credit cards, you have to pay before you check in- i had to walk around to find an ATM before checking in -
the rooms are clean as they can get considering the overall apperance of house, furniture etc
i have seen worst on my travel,
one really big issue--- if you wanna rest you will be able to sleep between 2 and 4 at night
other then that it is simply impossible- let me tell you, i lived in miami beach on the hot spot
cocolocco
6/10 Okay
Larry Lymburner
3 February 2014
Hotel Alux Cancun
Very good value for the price. Convenient to downtown small eating places. Very close to bus stop. Had to run water for five minutes to get hot water but ok after we learned this. Clean rooms but old hotel.