If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
Well-lit path to entrance
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Designated smoking areas
Room amenities
Bedroom
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch smart TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Espresso maker
Free bottled water
Kitchen
Mini-fridge
Minibar
Separate dining area
Stovetop
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Air conditioning (climate-controlled)
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 16
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Property is also known as
Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun
Frequently asked questions
Does Hotel 28 have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.
Is Hotel 28 pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel 28?
Self parking is free at this property.
What time is check-in at Hotel 28?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Hotel 28?
Check-out is at noon.
Where is Hotel 28 located?
Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 28 and Plaza 28. Las Palapas Park and Laguna Ciega are also within 15 minutes.
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Hotel 28 Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!