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Hampton Inn by Hilton Cancun Cumbres

3.5 star property
Relax at the rooftop pool surrounded by lush views or unwind on your private balcony. Enjoy delicious meals at Lobby Bar while appreciating exceptional service.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hampton Inn by Hilton Cancun Cumbres

Reception
Exterior
Exterior
Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Pool
The price is AED 314
AED 395 total
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking, Refrigerator

Studio, 1 Queen Bed, Non Smoking, Refrigerator | Premium bedding, minibar, in-room safe, desk

Studio, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mini Fridge)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower) | Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Double/Twin (3Ad)

  • Sleeps 3

Double/Twin (2Ad+2Chd)

  • Sleeps 4

Double/Twin

  • Sleeps 2

Double/Twin (2 Ad+1 Child)

  • Sleeps 3

Single

  • Sleeps 1

View all photos for Double Room Standard With View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With View

  • Sleeps 4
  • 2 Queen Bed(s)

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The price is AED 378
AED 493 total
includes taxes & fees
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About the neighborhood

Map
Blvd Luis Donaldo Colosio Mza, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 7 min drive
  • Delfines Beach - 19 min drive
  • La Isla Shopping Mall - 20 min drive
  • Iberostar Cancun Golf Course - 22 min drive
  • Tortuga Beach - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Burger On - ‬18 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mar de Miel - ‬2 min drive

About this property

Hampton Inn by Hilton Cancun Cumbres

Hotel near Cancun Mall
Located close to Maya Museum of Cancun and La Isla Shopping Mall, Hampton Inn by Hilton Cancun Cumbres provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. The on-site restaurant, Lobby Bar, offers lunch, dinner, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), a front-desk safe, and luggage storage
  • An elevator, smoke-free premises, and multilingual staff
  • Meeting rooms, a 24-hour front desk, and a reception hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 141 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (MXN 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lobby Bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per accommodation, per stay
Welcoming dogs and cats only
2 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: MXN 20 per day
  • Pet fee: MXN 500.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Cancun Cumbres Hotel
Hampton Inn Hilton Cumbres Hotel
Hampton Inn Hilton Cancun Cumbres
Hampton Inn Hilton Cumbres
Hampton Inn by Hilton Cancun Cumbres Hotel
Hampton Inn by Hilton Cancun Cumbres Cancun
Hampton Inn by Hilton Cancun Cumbres Hotel Cancun

Frequently asked questions

Does Hampton Inn by Hilton Cancun Cumbres have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn by Hilton Cancun Cumbres pet-friendly?

Yes, Hampton Inn by Hilton Cancun Cumbres allows cats and dogs (limit 2 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 500.00 per accommodation, per stay.

How much is parking at Hampton Inn by Hilton Cancun Cumbres?

Self parking is available for MXN 20 per day.

What time is check-in at Hampton Inn by Hilton Cancun Cumbres?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn by Hilton Cancun Cumbres?

Check-out is at noon.

Where is Hampton Inn by Hilton Cancun Cumbres located?

Situated in Cancun, this hotel is within 9 mi (15 km) of Cancun Mall, Ventura Park Cancun, and Tortuga Beach. Moon Palace Golf Club and Cancun Convention Center are also within 12 mi (20 km).

Hampton Inn by Hilton Cancun Cumbres Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 434 out of 860 reviews" "
Rating 8 - Good. 253 out of 860 reviews" "
Rating 6 - Okay. 107 out of 860 reviews" "
Rating 4 - Poor. 36 out of 860 reviews" "
Rating 2 - Terrible. 30 out of 860 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Betilde

Traveled with family
Liked: Cleanliness, staff & service
We liked the location, and the staff, and the cleanliness of the place. We had issues with the air conditioning and clogged bathroom, fortunately they fixed it right away.
Stayed 4 nights in Jan 2025

6/10 Okay

Betilde

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is well situated and clean. Had some maintenance issues with toilet not functioning properly. Overall it was a good hotel.
Stayed 4 nights in Jan 2025

4/10 Poor

Joan, Greenville

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Not worth the money
Stayed 2 nights in Dec 2024

6/10 Okay

Muthuvel

Traveled with family
Liked: Amenities, property conditions & facilities
Closeby there is Walmart, Sam’s club, a few restaurants. The hotel charged additional tax beyond what was paid as total amount to Expedia. The hotel staff said it’s local tax. That was unexpected!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ricky, Franklin

Stayed 4 nights in Nov 2024

10/10 Excellent

Martha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the breakfast was fresh and good tasty
Stayed 4 nights in Dec 2024

8/10 Good

JASWINDER BIR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Marci

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Good opportunity to grab items from shopping next door.
Stayed 1 night in Nov 2024

10/10 Excellent

Pedro, Las Vegas

Stayed 1 night in Nov 2024

10/10 Excellent

François

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean and surrounded by restaurants which means that we dont have to take the car to get kunch or dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

Liked: Staff & service
N/A
Stayed 3 nights in Jul 2024

6/10 Okay

Iman

Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Traveled with group
Disliked: Amenities
This isn t your best option even for a quick stop around Cancun. Just reserved 1 night before taking my fly the next morning. The Hotel is far from everything, reception is unpleasant, breakfast a disaster. Consider only if this is your last option.
Stayed 1 night in Apr 2024

10/10 Excellent

Marina

Stayed 2 nights in May 2024

6/10 Okay

DIOMER

Traveled with family
Disliked: Room comfort
El hotel Hampton Inn, el baño muy angosto, falta de limpieza
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

CELECIA, GRAND CAYMAN

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Alicia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great property for a short term stay. The staff was amazing. Only thing I didn’t like was the breakfast offered it was subpar.
Stayed 6 nights in Mar 2024

8/10 Good

VILMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was too soft so didn’t sleep much. We reserved a room with two double beds but received a room with one double bed. Very uncomfortable to share a double bed. Another reason we didn’t sleep much. Otherwise, nice area with several choices of restaurants & shopping within walking distance.
Stayed 1 night in Apr 2024

6/10 Okay

Juan Carlos

Stayed 1 night in Mar 2024

2/10 Terrible

ALFONSO

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It used to be a great option for the value of the night but this time it was clear they have not invested a penny in this location for years. First, I had to change the room because the AC in my first room did not work, the second room had torn sheets and there was an old toothbrush under de sink which made it clear that the cleaning was very poor. I was so disgusted I had to buy a pair of flip flops to walk around the room and shower. The complementary breakfast was worse than the room, even the water was worm that made me suspect it was water from the faucet and not drinkable water or at least they did not invest a few dollars to have a decent dispenser, you can imagine the juices… If that was not enough the Gym had no towels for the sweat or wipes to clean the equipment, discussing. Last, one of the 2 elevators did not work half of my 4 day stay so several times I had to wait 8 plus minutes to be able to go up or down.

10/10 Excellent

Gangalal

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 4 nights in Mar 2024