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Grand City Hotel - Near Market 28

3.5 star property
Escape to a garden oasis in vibrant Downtown Cancun. Take advantage of attentive service while you relax by the outdoor pool.

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Photo gallery for Grand City Hotel - Near Market 28

Terrace/patio
Reception
Terrace/patio
Shower, free toiletries, hair dryer, towels
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AED 204
AED 261 total
includes taxes & fees
1 Mar - 2 Mar

Room options

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Free extra futon mattress
Private bathroom
Hair dryer
Microwave
  • 44 sq m
  • City view
  • Sleeps 4

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includes taxes & fees
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About the neighborhood

Map
Av Yaxchilán 154 , Cancun, QROO, 77500

What's nearby

  • Plaza 28 - 7 min walk
  • Las Palapas Park - 10 min walk
  • Benito Juarez Municipal Building - 14 min walk
  • Plaza Las Americas - 18 min walk
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Vips - ‬6 min walk
  • ‪Las Tostadillas del Mar - ‬3 min walk
  • ‪Hong Kong Restaurante - ‬6 min walk
  • ‪Las Originales Carnes en su Jugo - ‬4 min walk
  • ‪La Flauteria de Cancun - ‬4 min walk

About this property

Grand City Hotel - Near Market 28

Hotel near Plaza Las Americas
Grand City Hotel - Near Market 28 provides a garden and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Grand City Hotel - Near Market 28 include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Frequently asked questions

Does Grand City Hotel - Near Market 28 have a pool?

Yes, this property has an outdoor pool.

Is Grand City Hotel - Near Market 28 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand City Hotel - Near Market 28?

Self parking is free at this property.

What time is check-in at Grand City Hotel - Near Market 28?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand City Hotel - Near Market 28?

Check-out is at noon.

Where is Grand City Hotel - Near Market 28 located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Cancun Cultural House and Plaza Las Americas. Ceviche Square and Plaza 28 are also within 10 minutes.

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Grand City Hotel - Near Market 28 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 185 out of 370 reviews
Rating 8 - Good. 114 out of 370 reviews
Rating 6 - Okay. 41 out of 370 reviews
Rating 4 - Poor. 17 out of 370 reviews
Rating 2 - Terrible. 13 out of 370 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024

4/10 Poor

samanwaya

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The toilets smelled really bad and was not very clean. The rooms smelled bad as well
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond Josue

Liked: Cleanliness, amenities, communication
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023

8/10 Good

Maria Gisela Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and access to places I want to go to
Stayed 3 nights in Feb 2024

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay
Stayed 1 night in Dec 2023

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023

10/10 Excellent

DONGYONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's so kindly.
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Feb 2024

10/10 Excellent

Jesse G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean handy to amenities friendly staff 😀

10/10 Excellent

gilbert

Liked: Staff & service, property conditions & facilities
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
Stayed 21 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, communication
The people are wonderful and very helpful!!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, communication
The whole feel was like a quaint oasis.With the courtyard and cafe in the middle surrounded by the rooms.We felt very safe .
Stayed 7 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Perfect
Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
Stayed 1 night in Aug 2023

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, communication
Great staff, very helpful and friendly. Anna assisted us several times with info and directions. Highly recommended!
Stayed 9 nights in Nov 2022

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Feb 2024

2/10 Terrible

Miguel Angel

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Food

8/10 Good

Alexandra

Liked: Cleanliness, room comfort, communication
A good hotel spoiled by its noisy neighbour
The hotel was good - clean, safe, pleasant staff but disliked Cancun. There was high level of noise from the bikers rock club until 2-3am in mornings.
Stayed 7 nights in Nov 2022

8/10 Good

Lee Lowry

Liked: Cleanliness, property conditions & facilities, communication
I loved the room. Large closet with built in drawers and safe, for valuables. Large shower, only, was perfect for me. Large extra living area for work and kitchenette. Plus, lots of windows! The location was great for participating in local activities. The only regret for me, was not getting to try the hotel restaurant due to no hours of operation printed on the menu.
Stayed 3 nights in Jan 2023

8/10 Good

Patricio

Liked: Communication
Disliked: Amenities
The rooms were spacious, the property look good with the exception that they are under construction and fail to mention it. The bed sheets were not changed every day and the cleaning person just limit to pick up the big stuff and make the beds. The staff was very polite, friendly and very helpful.
Stayed 4 nights in Mar 2023

8/10 Good

Brigid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room itself it was small and simple and had what I needed there is a cute bar down the street that I hung out at one night but it's across the street from the hospital and not exactly the greatest of neighborhoods. The tour buses don't come to this hotel so you either have to get an Uber or figure out how to walk to the nearest pick up spot. For my quick stay this was fine but if I was staying longer than two or three days I would definitely find somewhere more accommodating, closer to restaurants and transportation. I didn't have that much interaction with the staff but they were friendly, useful and spoke English.
Stayed 3 nights in Dec 2023

4/10 Poor

Reina Esmeralda

Liked: Communication
Disliked: Cleanliness, amenities
Towels are very poor , cleaning rooms is poor , condition the room poor too , so very poor eve things except the 2 guys who work there ( day and night) thanks
Stayed 6 nights in Jan 2023

8/10 Good

Cynthia L

Liked: Cleanliness
Disliked: Amenities
At the time we booked we were excited about the pool. Once we arrived we saw MAJOR construction to the surrounding area of the pool as well as the room areas. So there was no pool access. It was some banging noises during the night. We were given the option of a refund but that was literally the only hotel in that area so we stayed. The room was very nice. Staff was really great. I adore boutique hotels. I would stay here again just to experience the pool area and the locals. Those things are very important to me.
Stayed 3 nights in Mar 2023

6/10 Okay

Patrick

Liked: Property conditions & facilities, communication
Disliked: Cleanliness, amenities
Likes Staff is very friendly and accommodating. Very close to many restaurants, supermarkets, public transportation and medical center and pharmacy. Dislikes There is a bar next door that plays until at least 2am. Hitel is very old with damaged furniture and blue towels. What ever happened to hotel white towels. Not many tours will pick you up at this location since it is off the main strip.
Stayed 8 nights in Aug 2022