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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

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Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Balcony view
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
The current price is AED 2,046
AED 2,046 total
includes taxes & fees
9 Feb - 10 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean View King

Preferred Club Honeymoon Suite Ocean View King | View from room

Preferred Club Honeymoon Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Golf and Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 49.6 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King | Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool King

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Corner Suite Ocean View King

Preferred Club Corner Suite Ocean View King | Living room | 48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Corner Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Smart TV
  • 69.4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Golf and Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 96 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 156.50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deal of the Day

Premium bedding, down comforters, Select Comfort beds, free minibar

Deal of the Day

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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Lobby

Dreams Sands Cancun Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
8.0 out of 10, Very Good, 937 reviews
The price is AED 1,846
AED 1,846 total
includes taxes & fees
3 Mar - 4 Mar
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About the neighborhood

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520

What's nearby

  • Ultramar Ferry Puerto Juárez - 19 min walk
  • Plaza Las Americas - 8 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Playa Tortugas - 14 min drive
  • La Isla Shopping Mall - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬20 min walk
  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬20 min walk
  • ‪Blue Water Grill - ‬1 min walk
  • ‪World Café - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury all-inclusive property near Puerto Cancun Marina Town Center
Located close to Puerto Cancun Golf Course and El Meco Archaeological Site, Dreams Vista Cancun Golf & Spa Resort - All Inclusive provides a free breakfast buffet, an adjacent golf course, and free water park access. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a body treatment, a body scrub, or hydrotherapy. Be sure to enjoy local and international cuisine and ocean views at the 6 on-site restaurants. Yoga classes are offered at the gym; other things to do include kayaking, beach volleyball, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and 2 poolside bars.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free valet parking
  • An outdoor pickleball court, a ballroom, and concierge services
  • Luggage storage, coworking spaces, and evening entertainment
  • Guest reviews give top marks for the helpful staff
Room features
All 416 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 48-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Vista Prime Asado
  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Free water park access
  • Golf driving range
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Rock climbing
  • Shopping
  • Spa services
  • Surfing/body boarding
  • Wine tasting room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Free water park access
  • In-room child care (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (8428 square feet of space)
  • Coworking space
  • Meeting rooms - 5

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 77
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bingo
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Games
  • Humane treatment of captive wild animals
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 48-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Dreams Vista Cancun Golf & Spa Resort - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Valet parking is free at this property.

What time is check-in at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, sailing, volleyball, and more.

Where is Dreams Vista Cancun Golf & Spa Resort - All Inclusive located?

Located in Cancun, this beachfront property is next to a golf course and within 3 mi (5 km) of Puerto Cancun Golf Course, Puerto Cancun Marina Town Center, and Plaza Las Americas. El Meco Archaeological Site and Las Plazas Outlet Cancun are also within 6 mi (10 km).

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 60 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The service was fantastic, everyone was truly happy and welcoming each and everyday. The margaritas were perfect! However, the food was very disappointing. The options were odd everyday. Like pork chops and short ribs for bfast… if anything did look appetizing, it was very bland, not tasteful at all. Not one time did I leave any of the 3 restaurants or hotel buffet feeling full or satisfied. Lastly, the hotel membership sales was very aggressive and very pushy to buy into it. We had to go thru 5 FIVE! Different people coming to us with a “better deal” or “ I’m the only one who can offer this” it went from 199k$ to 5k… what a scam. It also completely wasted 2.5 or more hours of our day, on vacation, being haggled into essentially a scam. For those reasons our vacation could have been better.
Stayed 5 nights in Jan 2025

8/10 Good

Michelle Lynn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for a week with 2 other couples. Staff were friendly and polite. Rooms were clean and updated. Food at the buffet is what you would expect. Couldn’t get bookings for our group of 6 into the Teppanyaki tables. All other restaurants were good. In my opinion the Italian one was the best!! Front desk was a bit annoying calling us every day and wanting us to come down to claim our “resort coupons“. Kept telling them we were not interested but they would not leave us alone about it and also kept sliding reminders for the coupons under our door. Beach is good, go down early if you want a covered spot under the grass huts. Lots of seating around the pool area. Super relaxing. Would stay here again.
Stayed 7 nights in Jan 2025

8/10 Good

joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very relaxing and not overcrowded. The staff were very attentive. Rooms were very clean and updated. Food at the buffet met expectation. Restaurants were very good. There was one restaurant teppanyaki - were unable to get into as you had to book using the app and it was booked within minutes. The “night life” was very limited but not an issue for us. I would stay here again for a relaxing vacation.
Stayed 7 nights in Jan 2025

4/10 Poor

Karen H, round rock

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Ariadne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! It was my first time at a Dreams resort, and won't be the last. The rooms were spotless, the staff was radiating positive energy, the food was amazing, and the views can't be beat. Special shoutout to Albin and Brian by the VIP beach area. They went above and beyond to make sure you're comfortable. Often times offering things we didn't even know we needed.
Stayed 4 nights in Jan 2025

10/10 Excellent

wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. All rooms facing sea and golf course, view is great.
Stayed 4 nights in Jan 2025

8/10 Good

Lihe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place, friendly staff Booking restaurants is hard and sometimes the event schedule is not correct. But overall good experience!
Stayed 4 nights in Jan 2025

8/10 Good

Patricia E

Traveled with family and small children
Loved the room size and beach
Stayed 3 nights in Jan 2025

10/10 Excellent

Gundeep Singh

Stayed 5 nights in Jan 2025

10/10 Excellent

RAVI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and made you feel very happy
Stayed 7 nights in Jan 2025

10/10 Excellent

Cindy Li

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time here at this property. I love how quiet this place is. The ambiance is one of my favorite things along with the smell of the resort. It’s clean, the staff is always friendly and greets you, I love the different food options, and the spa is my favorite of all. The highlight of this trip is Kandor (at the pool server). He went above and beyond with this service and kindness. He even took the time on his own to get myself and my friends futball jerseys so we didn’t have to go off resort. He kept the drinks coming, dishes cleared and always brought things for us to try. While the rest of the staff were great, he definitely made the stay exceptional all 4 days.
Stayed 3 nights in Jan 2025

8/10 Good

Clifford

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, staff , service and food options were incredible. Also the Explorers club is great for kids. The beach area however is pretty small and weeds wash up to the beach continuously, the cleaning staff clean it frequently.
Stayed 7 nights in Jan 2025

4/10 Poor

Diane

Liked: Staff & service
The property is fine. In rough shape for something 4-5 years old. ALL the pools are cold, the water slides are in a shaded wind tunnel and kids aren’t allowed in the hot tub. All the kids in our party were freezing and miserable much of the time. No sense getting preferred packages since no kids allowed in most places. Very meh.
Stayed 7 nights in Jan 2025

10/10 Excellent

Harshdeep Kaur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very good, the beach is small but nice. pool is very long and nice but the water was quite dirty sometimes specially in hot tub, the customer service was excellent. Great dining options
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph Nicholas

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our choice of Dreams Vista. Great food, amazing staff and excellent amenities. Our group traveled with children and we loved what the resort had to offer for the little ones. For following staff went above and beyond: Coco Cafe: Teo, Isabel, Iris, Perla Cleaning: Heidi The pizza maker at Portofino (apologies for forgetting your name! You were amazing with the kids)
Stayed 7 nights in Jan 2025

10/10 Excellent

Iesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything! If this is your first time in Mexico this is a great place to start!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Noman, appleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Convenient. Great time for families
Stayed 3 nights in Jan 2025

10/10 Excellent

Constantine John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the Dreams Vista.
Stayed 7 nights in Jan 2025

8/10 Good

William, Kelowna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albin who provided services on the beach was outstanding
Stayed 10 nights in Jan 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how beautiful the hotel was. The food was really good. I did not like that the property was very small and had limited walking areas. There was no ramp to the beach to take my wagon and stroller down with the kids. We had to carry everything down big stairs. The shower in the room was not kid friendly. My 14 month old daughter had no tub to bath in the the floor is slippery in the shower. I recommend you use water shoes in the shower for little ones. It was very windy most nights during our stay, and you could hear the wind moving the glass balcony door or you could hear the wind moving the entrance door. It was very loud and hard to fall asleep. I stayed on the 16th floor and every night and every morning I could hear people above us moving things around. It was very annoying. I think maybe there was restaurant above us for the preferred guests. The service at this resort was amazing. And the rooms were very clean !
Stayed 7 nights in Jan 2025

10/10 Excellent

Nickayaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! staff was nice.. good food and amenities. Definitely will be back :)
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Amenities
Everything was good and nice
Stayed 9 nights in Jan 2025

10/10 Excellent

Feynman Yong Zhuang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Eugen, Livonia

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didnt like that i did not get an upgrade. Also the childrens ameneties were not available but a limied time per day. The resort put restrictions on where i can use the resort credit, only allowing me to use very small amounts
Stayed 7 nights in Jan 2025

10/10 Excellent

Ching Wen Sarah Hu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort truly deserves its 5-star luxury rating! Everything from the staff and services to the food, drinks, and consistently clean environment was amazing. However, I wouldn’t recommend this resort for families with younger kids due to the setup of the kids’ pool area. While the kids’ pool has a fun water park, it’s located on the shaded side of the building and isn’t heated. During our stay, the weather was consistently around 22-23°C with rain and strong winds, which is typical for Cancun from January to early March. This made all the pools feel freezing in the morning and evening. The water in the kids’ pool was especially cold, and we didn’t see a single child using it during our entire stay. If the resort could improve by making the kids’ pool heated, it would make the stay much more enjoyable for families and give kids a fun activity to look forward to. The main pool, on the other hand, is located in a sunny area and warms up a bit by around 1 p.m., which is better for swimming. Our little one did enjoy the kids’ club, but unfortunately, there weren’t many outdoor activities, so he didn’t get much sunlight. Overall, I would highly recommend this resort for adults or families with older kids. We upgraded to the Preferred Club and loved the added luxury, especially the upgraded drink options. While we absolutely enjoyed our stay and would return, we wouldn’t bring our 6-year-old back unless there are changes to make more accommodate for kids.