Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
Preferred Club Governor Suite | Living room
Outdoor wedding area
Preferred Club Suite Ocean Front Double | Free minibar, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • On private beach
  • Hot Tub
  • Breakfast included
The current price is AED 1,639
AED 1,639 total
includes taxes & fees
12 Mar - 13 Mar

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Room options

Available filters for rooms
Showing 16 of 16 rooms

Deal of the Day

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
Shower/tub combination
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deal of the Day Preferred Tropical View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
Separate bathtub and shower
  • 71 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Shower/tub combination
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout drapes/curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Jetted bathtub
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 6 min drive
  • Ojo de Agua Beach - 6 min drive
  • Sanctuary of Hope and Time Capsule - 10 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 10 min drive
  • Puerto Morelos Beach - 11 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Luxury all-inclusive property near Puerto Morelos Town Square
Consider a stay at Dreams Jade Resort & Spa - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and 2 swim-up bars. This property is a great place to bask in the sun with a private beach, beachfront dining, and a beach bar. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and ocean views. Yoga classes are offered at the gym; other things to do include archery, kayaking, and basketball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • 3 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Bike rentals, 2 outdoor tennis courts, and express check-in
  • Supervised childcare (surcharge), smoke-free premises, and multilingual staff
  • Massage treatment rooms, concierge services, and a gift shop
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 550 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Balconies or patios, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast
  • 7 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Carnival Buffet
  • Capers - Italian
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Heated pool
  • Kayaking
  • Mini golf
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sailing
  • Shopping
  • Hot tub
  • Surfing/body boarding
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10710 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM–7:00 PM.

Is Dreams Jade Resort & Spa - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Jade Resort & Spa - All Inclusive?

Limited spots are available.

What time is check-in at Dreams Jade Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Jade Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Dreams Jade Resort & Spa - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Puerto Morelos Artists’ Cooperative, and San Jose Catholic Parish. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 mi (5 km).

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Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 654 out of 1251 reviews
Rating 8 - Good. 316 out of 1251 reviews
Rating 6 - Okay. 151 out of 1251 reviews
Rating 4 - Poor. 81 out of 1251 reviews
Rating 2 - Terrible. 49 out of 1251 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Filomena Bucci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good food
Stayed 11 nights in Jan 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort and was perfect for kids!
Stayed 7 nights in Jan 2025

10/10 Excellent

Tayler Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Sharon Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, good restaurants, very good service.
Stayed 7 nights in Jan 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, fantastic stay, wonderful and friendly staff!
Stayed 7 nights in Jan 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort!
Stayed 7 nights in Jan 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
an ok stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous resort. Can’t wait to go back! 5 star on everything!
Stayed 7 nights in Jan 2025

10/10 Excellent

Latifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food and friendly staff
Stayed 4 nights in Dec 2024

10/10 Excellent

LaShauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was perfect. Plenty of beach and poolside chairs. Suhjei was amazing and so friendly and fun. We enjoyed Zumba, mojito, pool games and the bonfire. The bonfire was probably our favorite with Amara and Suhjei. We had a group of 8 and all enjoyed the resort!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jairo

Liked: Cleanliness, amenities, property conditions & facilities
Great personal service, excellent staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Braden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout for a resort with easily walkable distances to everything. Great food options and service. Beautiful grounds with a main garden from the lobby to side garden with lovely vegetation to set it apart from other resorts. Great pools with wonderful temperatures. Even when fully booked, doesnt feel overwhelming. We will be looking for more Dreams locations for our next winter getaway.
Stayed 7 nights in Feb 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, customer service was great, would definitely recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
You could see the ocean from almost every area of the resort. The pools were gorgeous and the resort was quiet. The staff were beyond helpful.
Stayed 7 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this resort is tierd it is clean. The people are fantastic. However there were NEVER enough sun loungers and no quite pool.Vacation weddings took up space around pool, dining room ans beach. You need to have space just for weddings. Oscar in spa was amazing.
Stayed 9 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, quiet
Stayed 7 nights in Jan 2025

10/10 Excellent

Xena Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was great! All the workers were very friendly and answered all the questions we had. Something I would’ve liked is to get a small tour around the area to get an idea of where certain buildings were located such as the spa. The Hyatt app was very helpful with scheduling services and also seeing what activities were being offered for the week! Will definitely return in the future :)
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
We loved our stay. Rooms need a refresh and 1 restaurant wasnt very good but otherwise excellent
Stayed 7 nights in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely AMAZING staff. Everyone here knows what customer service is all about. I spent 21 nights and never tired of the food and looked forward to every meal. They have an entertainment team at the pool which makes it so much more fun whether you are participating or just watching. The kids club also goes above and beyond. You know that when your kids wake up and ask when they can go back that it's impressive.
Stayed 21 nights in Jan 2025

10/10 Excellent

Pamela Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Jade was lovely! The room was clean and spacious and the grounds were meticulously kept The food was above aberage compared to other all inclusive resorts weve been to and everyone who works there made us feel special and welcome! The vibe of the place was relaxed and slow and so it was perfect for couples and families but singles looking for some avtion might choose a different resort That being said there was nightly entertainment, live music, water games and always something to do! The gorgeous pools and close proximity to the beach, just steps away were my favorite part of the place!
Stayed 6 nights in Feb 2025

10/10 Excellent

Denise Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, lots to do, great food, entertainment was good
Stayed 5 nights in Nov 2024

8/10 Good

Chance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort very nice, staff was all friendly. Only complaint was some of the drinks were not very good.
Stayed 5 nights in Jan 2025

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! They had incredible service! The resort was always clean and well run. The food was not oo ahh wow but it was not bad.
Stayed 7 nights in Jan 2025