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Comfort Inn Cancun Aeropuerto

3.0 star property
Hotel in Cancun with free breakfast and a 24-hour front desk

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Photo gallery for Comfort Inn Cancun Aeropuerto

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Standard Room, 1 King Bed, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels
Free daily continental breakfast
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Free airport shuttle
  • Room service
  • Parking available
  • Pet friendly
  • Housekeeping
  • Breakfast included
The current price is AED 253
AED 326 total
includes taxes & fees
6 May - 7 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Ceiling fan
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Ceiling fan
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carr. Cancun/Aeropouerto, Cancun, QROO, 77560

What's nearby

  • Xoximilco - 7 min drive - 7.4 km
  • Ventura Park Cancun - 7 min drive - 7.6 km
  • Moon Palace Golf Club - 11 min drive - 9.7 km
  • Riviera Cancun Golf Resort - 12 min drive - 9.0 km
  • Iberostar Cancun Golf Course - 16 min drive - 16.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 6 min drive

Restaurants

  • ‪SushiTequila - ‬9 min drive
  • ‪TGI Fridays - ‬8 min drive
  • ‪Guacamole Grill - ‬6 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬9 min drive
  • ‪Coconuts Welcome Bar - ‬7 min drive

About this property

Comfort Inn Cancun Aeropuerto

Hotel near Xoximilco
Comfort Inn Cancun Aeropuerto provides amenities like free continental breakfast and free airport pick-up. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking, plus extended parking (surcharge)
  • Express check-out, a 24-hour front desk, and an elevator
  • Smoke-free premises, a banquet hall, and multilingual staff
  • Guest reviews say good things about the proximity to the airport
Room features
All 65 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with Netflix, streaming services, and digital channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 3:30 PM to 9:30 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (MXN 85 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM

Restaurants on site

  • La Veranda

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 380 per pet, per night, plus a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night
  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: MXN 85 per day
  • Pet deposit: MXN 500 per night
  • Pet fee: MXN 380 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Cancun Comfort Inn
Cancun Comfort Inn Aeropuerto
Comfort Inn Aeropuerto Cancun
Comfort Inn Aeropuerto Hotel Cancun
Comfort Inn Cancun
Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel Cancun
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Aeropuerto Hotel
Comfort Inn Aeropuerto
Comfort Inn Cancun Aeropuerto Hotel
Comfort Inn Cancun Aeropuerto Cancun
Comfort Inn Cancun Aeropuerto Hotel Cancun

Frequently asked questions

Is Comfort Inn Cancun Aeropuerto pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 500 per night and a fee of MXN 380 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Inn Cancun Aeropuerto?

Self parking is free at this property.

What time is check-in at Comfort Inn Cancun Aeropuerto?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Inn Cancun Aeropuerto?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Does Comfort Inn Cancun Aeropuerto provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 3:30 PM–9:30 PM on request.

Where is Comfort Inn Cancun Aeropuerto located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Nichupté Lagoon and 2.9 mi (4.7 km) from Ventura Park Cancun. Moon Palace Golf Club and Parish of the Risen Christ are also within 6 mi (10 km).

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Comfort Inn Cancun Aeropuerto Reviews

Reviews

5.4
Rating 10 - Excellent. 139 out of 996 reviews
Rating 8 - Good. 158 out of 996 reviews
Rating 6 - Okay. 190 out of 996 reviews
Rating 4 - Poor. 196 out of 996 reviews
Rating 2 - Terrible. 312 out of 996 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Luis A.

Good location - close to the airport.
Stayed 1 night in Mar 2025

4/10 Poor

minerva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old need remodel the beds so uncomfortable the only good thing the breakfast .
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good place if you need an hotel nearby the airport
Stayed 1 night in Jan 2025

8/10 Good

oscar

Liked: Cleanliness, staff & service
We had to wait for the hotel shuttle bus 2 hrs
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient property to shuttle to the airport. The spaces are all clean and the room is well appointed. The water pressure is the shower was very low and it did not reach a warm temperature for a very long time. Overall, for a landing spot for a short stay, it’sa fine place with free breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet. Staff was nice. Breakfast was good, too.
Stayed 1 night in Dec 2024

8/10 Good

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty close to the airport. Liked that.
Stayed 1 night in Dec 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn’t even stay… It’s a terrible location in the room had a funny smell to it
Stayed 1 night in Jan 2025

6/10 Okay

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay nearby the airport.
Stayed 1 night in Feb 2024

8/10 Good

Dianela Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Convenient stay

Very convenient for location, very close to the airport since we arrived very late at night. Friendly service, underground parking area very small and tight, becareful not scratch your car, just small cars enter here though. Once we arrived, the floor of the parking was partially flooded with smelly water. The room were clean overall just some of the furniture would need to be changed soon. Convenient for people passing by, so you get what you payed for.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for airport passengers on transit
Stayed 1 night in Apr 2024

2/10 Terrible

Fernando

Disliked: Property conditions & facilities, room comfort

No hot water

No hot water in the shower, even heard that from other guests. Not in a great location to get food after 9pm.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical choice Good price and close to the airport. Staff are nice and friendly.
Stayed 1 night in Jan 2024

6/10 Okay

Rudolfo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Cheap stay for one night

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Liked: Amenities
Perfecta
Stayed 1 night in Feb 2024

8/10 Good

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very safe area with limited dining options but they have free breakfast which a lot of places don’t offer anymore and a shuttle to and from the airport which is very convenient
Stayed 1 night in Dec 2023

6/10 Okay

Varun

Liked: Staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Feb 2024

6/10 Okay

Juan

The place is convenient for what I needed for one nite. Close to airport a train station. Wouldn’t stay any longer.
Stayed 1 night in Feb 2024

10/10 Excellent

Kaing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and very clean. Too bad the elevator broke down when I had to leave in the morning at 3:30am with three heavy bags.
Stayed 1 night in Nov 2023

2/10 Terrible

Brie

Disliked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.
Stayed 1 night in Feb 2025