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Casa Mallorca

3.0 star property
Mediterranean Cancun hotel in Downtown Cancun with a restaurant

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Mallorca

Interior
Exterior
Habitacion Jr Suite, 1 Cama Queen Size | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is AED 181
AED 233 total
includes taxes & fees
6 Nov - 7 Nov

Room options

View all photos for Habitacion Jr Suite, 1 Cama Queen Size

Habitacion Jr Suite, 1 Cama Queen Size | Desk, iron/ironing board, free WiFi, bed sheets

Habitacion Jr Suite, 1 Cama Queen Size

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Iron/ironing board
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Standard, 1 Cama Queen Size

Habitacion Standard, 1 Cama Queen Size | Desk, iron/ironing board, free WiFi, bed sheets

Habitacion Standard, 1 Cama Queen Size

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Iron/ironing board
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Habitacion Deluxe, 1 Cama Queen Size

Habitacion Deluxe, 1 Cama Queen Size | Desk, iron/ironing board, free WiFi, bed sheets

Habitacion Deluxe, 1 Cama Queen Size

Highlights

Air conditioning
Ceiling fan
Private bathroom
Free bottled water
Iron/ironing board
Daily housekeeping
Desk
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Map
Av Puertos #82-A, Lote 7 Mz 9 Sm 31, Mpio. Benito Juarez, Cancun, QROO, 77508

What's nearby

  • Plaza 28 - 18 min walk
  • Cancun Mall - 4 min drive
  • Plaza Las Americas - 4 min drive
  • Ultramar Ferry Puerto Juárez - 7 min drive
  • Playa Tortugas - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪La Borrega Kabah - ‬2 min walk
  • ‪Los Abuelos Campestre - ‬2 min walk
  • ‪Toks - ‬15 min walk
  • ‪Cheester - ‬4 min walk
  • ‪Pollo Pirata - ‬4 min walk

About this property

Casa Mallorca

Hotel near Cancun Mall
Located close to Ultramar Ferry Puerto Juárez, Casa Mallorca provides a terrace, a garden, and dry cleaning/laundry services. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), express check-out, and smoke-free premises
  • Tour/ticket assistance, free newspapers, and concierge services
  • Luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Mallorca include perks such as air conditioning, in addition to amenities like free WiFi and free newspapers.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Boutique Casa Mallorca Cancun
Hotel Boutique Casa Mallorca
Boutique Casa Mallorca Cancun
Boutique Casa Mallorca
Casa Mallorca Hotel
Casa Mallorca Cancun
Capital O Casa Mallorca
Casa Mallorca Hotel Cancun
Hotel Boutique Casa Mallorca

Frequently asked questions

Is Casa Mallorca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Mallorca?

There is free parking nearby.

What time is check-in at Casa Mallorca?

Check-in start time: 1:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Casa Mallorca?

Check-out is at noon.

Where is Casa Mallorca located?

Located in Downtown Cancun, this hotel is 2.2 mi (3.5 km) from Cancun Mall and within 6 mi (10 km) of Ultramar Ferry Puerto Juárez and Playa Tortugas. Tortuga Beach and La Isla Shopping Mall are also within 12 mi (20 km).

Casa Mallorca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 89 reviews" "
Rating 8 - Good. 30 out of 89 reviews" "
Rating 6 - Okay. 7 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 2 out of 89 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Karoly

Liked: Cleanliness, staff & service
No tv inthe room. No microvave.
Stayed 5 nights in Oct 2024

8/10 Good

Yuen Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay for one night stopover in Cancun. It had plenty of eateries very close and within easy access to buses and taxis. The check-in was slow and it was not clear where to go. We waited outside the gate and had tried to call the hotel but there was no answer. In the end we enquired at the cafe and was told to wait there until a staff can come check us in. The room was nice and simple and clean and served our needs.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family who own & run this property are the kindest of people, not to mention how they do what they can to make sure your experience with them is as relax & comforting as possible. I stay with them every time I pass by Cancun & it’s always such a pleasure to be there.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful stay! Casa Mallorca's charm lies in its friendly and accommodating staff. They went above and beyond to ensure a comfortable and enjoyable experience. While the property itself might not offer the luxurious amenities of some larger resorts, the warm hospitality more than makes up for it. Overall, it's a fantastic choice for travelers seeking a welcoming and friendly atmosphere in Cancun.
Stayed 1 night in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my 1st visit to Cancun, my goal was to experience more of downtown culture, before moving to the hotel zone for a few nights. Mission accomplished. My stay here was great! This is small family run hotel. I’m not sure, but maybe there are 10 rooms. My room/bathroom was super clean, wifi and a/c worked great, etc. Diana speaks perfect English and is super nice. She was around all day to help out. My only note is that you can hear general city noise. Not a big deal for me, but I just wanted to note. As some have posted in reviews, there are no signs for this place. If you arrive during the day when the restaurant is open, you can enter there. If you are arriving super early or late, you might want to just drop them a message to give a heads up. As for location…You can hail a taxi or city bus from the main street, about 100’ away. A large Soriana supermarket is very close, but I liked the Chedraul more, just a few minutes further. Mercado 28 is about a 1-mile walk. There are a bunch of restaurants in close proximity. They also operate a restaurant and café window store in the hotel. I only ate there once, but it was excellent. Thank Casa Mallorca for your hospitality!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially enjoyed the Casa's cafe and the host's friendly service and English.
Stayed 4 nights in Feb 2024

8/10 Good

Lixuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. the owner is very nice and helpful. There is no lobby or common sitting area. We arrived late at night, it would be helpful if there is a doorbell. The lady in the restaurant next door confirmed we’re at the right place. installing an exhaust fan in the bathroom with waterproof paint will reduce moisture accumulation. It was a good stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location. Friendly and very helpful staff. We will definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge and his daughter were extremely sweet and helpful! They really made us feel like friends even though we were just there for one night. The area is relatively quiet and next to a park, but there are lots of shops and restaurants nearby. Easy to come and go with a very secure gate and lovely plants and flowers. Would definitely recommend!
Stayed 1 night in Dec 2023

8/10 Good

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien, solo le faltan TVs a las habitaciones
Stayed 1 night in Nov 2023

10/10 Excellent

Colette, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay for a layover or short stay in Cancun. Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were incredibly, very informative and friendly. Room was very clean and quiet. Definitely stay again
Stayed 3 nights in Aug 2023

10/10 Excellent

Neri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around and it's in the middle of everything. The stuff is very friendly and kind. Willing to help.
Stayed 4 nights in Aug 2023

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

David

Stayed 1 night in Nov 2022

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit in Oct 2022
The owners were very friendly. The room was cleaned each morning while we enjoyed a breakfast of a fruit plate and an entre for under 10 dollars. Hard to find, no name in front. The entryway looks like a long hall with lots of beautiful plants.
Stayed 5 nights in Oct 2022

10/10 Excellent

Caj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Very friendly and accommodating.
Stayed 1 night in Sep 2022

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute, clean, special place. We were upgraded to a larger room upon check-in which was great. The hosts were so nice and helpful. They cooked a delicious American breakfast for us that was about $10USD/per person. The only downside is that it is hard to find. There isn't a sign so letting them know your arrival time is very important. Located in a neighborhood off of a busy street so a bit out of the way. These were minor things, however. Everything else about this place was wonderful. We enjoyed our stay!
Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in Apr 2022

10/10 Excellent

David

Stayed 2 nights in Apr 2022

10/10 Excellent

Brad A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint, sweet family owned
Stayed 1 night in Feb 2022