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Casa Caribe Cancun

5.0 star property
Hotel with free breakfast, steps from Ultramar Ferry Puerto Juárez

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Caribe Cancun

Exterior
Building design
Beach/ocean view
Lobby sitting area
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The price is AED 182
AED 242 total
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner | Free WiFi, bed sheets

Panoramic Suite, 1 King Bed, Kitchen, Corner

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
  • 70 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen | Free WiFi, bed sheets

Superior Apartment, 1 King Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View | Free WiFi, bed sheets

Family Apartment, Multiple Beds, Kitchen, Ocean View

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
2 bathrooms
Private bathroom
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Free WiFi, bed sheets

Luxury Suite, 1 King Bed

Highlights

Yard
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Room

Residence Inn by Marriott Cancun Hotel Zone

Pool
Breakfast included
Pet friendly
Parking included
8.6 out of 10, Excellent, (2379)
The price is AED 403
AED 523 total
includes taxes & fees
23 Feb - 24 Feb
Residence Inn by Marriott Cancun Hotel Zone

About the neighborhood

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500

What's nearby

  • Ultramar Ferry Puerto Juárez - 2 min walk
  • Plaza Las Americas - 6 min drive
  • Cancun Mall - 7 min drive
  • Puerto Cancun Marina Town Center - 7 min drive
  • Playa Tortugas - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬17 min walk
  • ‪Coco Café - ‬3 min drive
  • ‪Puerto Santo - ‬7 min walk
  • ‪Blue Water Grill - ‬3 min drive
  • ‪World Café - ‬3 min drive

About this property

Casa Caribe Cancun

Hotel near Ultramar Ferry Puerto Juárez
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Casa Caribe Cancun. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Caribe Cancun include comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

Does Casa Caribe Cancun have a pool?

Yes, this property has an outdoor pool.

Is Casa Caribe Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Caribe Cancun?

Self parking is free at this property.

What time is check-in at Casa Caribe Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Casa Caribe Cancun?

Check-out is at noon.

Does Casa Caribe Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40.00 per person applies.

Where is Casa Caribe Cancun located?

Located in Puerto Juarez, this hotel is steps from Gran Puerto Pier and Ultramar Ferry Puerto Juárez. El Niño Beach and Séptimo Día Adventist Church are also within 2 mi (3 km).

Casa Caribe Cancun Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 202 reviews" "
Rating 8 - Good. 48 out of 202 reviews" "
Rating 6 - Okay. 33 out of 202 reviews" "
Rating 4 - Poor. 13 out of 202 reviews" "
Rating 2 - Terrible. 26 out of 202 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Renee

Liked: Staff & service, property conditions & facilities
This place is beautiful and we're in love with the Nala, the onsite fur baby.
Stayed 1 night in Jan 2025

2/10 Terrible

Prasad

Disliked: Property conditions & facilities
recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. The amenities were quite poor, and the breakfast offered was below average in terms of quality and variety. Additionally, there was no room service available, which was highly inconvenient. The cleanliness of the rooms left a lot to be desired. The only positive aspect of this property is its location. It’s right on the seashore, providing beautiful views, and it’s just a 2-minute walk to the ferry, which is very convenient. However, the shortcomings in other areas made the overall stay disappointing. I wouldn’t recommend this hotel unless location is your only priority.
Stayed 3 nights in Dec 2024

6/10 Okay

Page

Stayed 1 night in Dec 2024

2/10 Terrible

Matthew C

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Only a place to sleep.. thats it.. skip the shower. Skip the resturant. Got this only because of walking dist to the ferry. Shower was pee warm, resturant was way over priced for rubber eggs. Only stay if we need to be close to the ferry
Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Caribe was right next to Puerto Juarez pier. Perfect if you miss you miss last scheduled ferry to Isla Mujeres. One night stay was convenient for a late flight and catch the ferry in the morning.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness
Okay place. Beside ultramar. Easy to go to Mujeres
Stayed 5 nights in Dec 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Disliked: Amenities
Good
Stayed 2 nights in Dec 2024

4/10 Poor

Melania

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was dirty, the cieling and walls were chipping and falling. The water to shower and brush your teeth was salted water. They didn’t accommodate or help make the situation better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leon

Liked: Staff & service, amenities, property conditions & facilities
Small hotel full of Mexican charm. Staff were very helpful with any question and request. Absolutely loved my stay here, would again without a doubt. From transportation arrangements to general area and tourist info, I really appreciated all the help and tips. Thanks for the wondeful memories!
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan Angel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hospedaje concuerda perfecto con el precio, sinceramente no hay de que quejarse en relacion con lo que se cobra, todo se me hizo muy bien. :)
Stayed 4 nights in Sep 2024

2/10 Terrible

Cheri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs. Free is not even cheap enough
It is located down in a back alley and looks very sketchy at best. We checked in late at night and thought about going elsewhere before we checked in but instead thought to check it out. The guy was nice and offered to help carry our bags up three flight of stairs. Very nice guy. A+. The room was a little musty but the bed was clean so we stayed the night. The next morning we got up very early to head to Itza Chichen. When we got home in the late afternoon we went to take a shower. When we turned on the shower the worst rotten egg smell in the world stank up the entire room. We opened the door to air the place out and let the water run hoping it would clear out but no. It was disgusting . We went down to the office and asked the desk clerk to come to our room to smell the foul odor. He agreed and said it smelled worse than most. I thought to myself, could it get worse? We asked for a refund on the two remaining nights and were denied after speaking with the owner. Even though his own guy said it was really that bad. We booked another hotel and left. This is THE place those commercials warn you about. Showing up to a sketchy place and checking in to a stinky room. BAD experience. AVOID this place no matter how cheap it seems. Unless you're okay smelling like rotten eggs. They couldn't pay me to stay at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
We loved the staff & our stay. We wanted to be close to the ferry & enjoyed our stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Was a last minute thing due to hurricane Helene. Old but clean and great staff!
Stayed 1 night in Sep 2024

8/10 Good

Karen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is very rundown and they are trying to update the rooms and maintain the property. It should not be featured as a 4 star unit more like a 2 star.The hotel is dated very close to the ferry for Isla Mujeres. Manager Ben is a huge asset to the property.
Stayed 12 nights in Sep 2024

6/10 Okay

Patricia

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El lugar no estaba listo a la hora del check-in, tuve que entrar y esperar adentro porque estabamos cansadas y ya no queríamos estar en la calle, asi que les pedí que me dejaran entrar porque llegue desde temprano y estuvieron alargando el checking y de todas maneras no estaba listo, parece que solo una señora es la encargada de limpiar todos los cuartos, lo cuál lo hace imposible entregar a tiempo. Me hicieron un cargo extra de 300 pesos mexicanos hasta el momento en el que fui al lugar, porque iba con mi perrita de servicio y pese a que habia escrito con antelación que la llevaba y que en la página decía que por perros de servicio no habían cargos extras, aún así me los cobraron y les dije que deberían ser transparentes a la hora de dar la información en la pagina. Por otro lado, sólo tiene agua salobre, lo cuál me hacia sentir que no tenia caso bañarme después de ir a la playa porque seguía salada e incómoda. El lugar es viejo, y lindo por áreas pero el baño en muy mal estado, la tubería estaba tapada y tuvimos que pedir que llegaran a arreglarlo. Tienen cocina y microondas, pero no tienen ningún tipo de utensilio para usar la cocina, asi que no esperen cocinar a menos que anden sus propias cacerolas, toallas, cubiertos, etc. La perrita que tienen, "Nala" no fue muy amigable con la mía, pero me decían que nunca habia pasado antes, pero es para que lo tengan en cuenta por si viajan con mascotas. El desayuno son dos tostadas de pan, jalea, mantequilla, café, jugo o té.
Stayed 1 night in Aug 2024

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
It said it was a 5 start Hotel on the app but it was clearly not. It’s ocean front but not beach front and it’s not swimmable. It’s right next to the ferry but the area around is very bad. It’s alright but an affordable place to stay in Cancun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
The pool was our favorite hang out while spending time at the hotel. Very near the ferry for ease of transportation to Isla.
Stayed 5 nights in Mar 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
We love Casa Caribe and have stayed here multiple times.
Stayed 7 nights in Mar 2024

10/10 Excellent

candelaria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Michaela

Traveled with partner
Disliked: Cleanliness
2nd time in this hotel, the room was just old and dirty looking. People were great, I love the tropical fill, and the ac was cold, but it is just an older building that needs a lot of updating.
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Other than being next to the ferry I really don’t have anything good to say. Dirty no soap in bathroom to wash your hands after going to the bathroom no towels!! No hand towels bath towels nothing!!! Free breakfast was a joke. Thank god it was right next to the ferry so we could get the hell out!!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great ferry location. Great for overnight stays.
This hotel is situated about 2 minutes walk from the ferry terminal which makes it super convenient. Check in time is rather late, as we arrived early and they would not allow us to get our room even an hour early...but only 30 minutes early. This was not a busy time...and from the looks of our room, it wasn't even cleaned properly. There was a layer of dust on our fridge and the floor felt like it hadn't been swept. So, I'm not sure what we were waiting for at check in. That aside, the grounds are beautiful as well as the views. As for breakfast, we were told only toast was given as the "free" breakfast alongside artificial orange juice and coffee with no milk was available. Not what we expected upon choosing a hotel with breakfast options. The location was quiet at night allowing for a good night's sleep. Room was comfortable and ac cold. Again, location is great for using the ferry for any day trips. I feel the price is a bit high for what is presented and the maintenance of the room.
Stayed 1 night in Jun 2024

8/10 Good

Anatoli

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy was super helpful and welcoming.
Stayed 1 night in May 2024

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities
Ugly and unsafe neighborhood. I don’t even find the correct adress of this place.
Stayed 1 night in May 2024