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Beach Palace - All Inclusive

4.0 star property
Find your tropical haven where family-friendly fun meets gourmet dining and serene relaxation.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Beach Palace - All Inclusive

Waterslide
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
View from room
Premium bedding, down comforters, free minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
The price is AED 1,476
AED 1,803 total
includes taxes & fees
27 Feb - 28 Feb

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Deluxe Lagoon View

Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 39.7 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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The price is AED 1,355
AED 1,355 total
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About the neighborhood

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Marlin Beach - 18 min walk
  • Forum Beach - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to free full breakfast, 2 poolside bars, and a rooftop terrace at Beach Palace - All Inclusive. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment, or a massage at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the gym; Beach Palace - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and beach towels
  • A banquet hall, tour/ticket assistance, and ATM/banking services
  • Guest reviews say great things the family-friendly amenities, dining options, and beach locale
Room features
All 287 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Jetted tubs, free toiletries, and hair dryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Tequila
  • Bocelli
  • Wok / Agra
  • Smokehouse
  • Tavola

Things to do

  • 3 outdoor pools
  • 3 spa tubs
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels

Entertainment

  • Cable/satellite channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beach Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Beach Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Beach Palace - All Inclusive?

Check-out is at noon.

Does Beach Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include dance classes.

Where is Beach Palace - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Isla Dorada and El Sol de Cancun are also within 15 minutes.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1135 reviews" "
Rating 8 - Good. 282 out of 1135 reviews" "
Rating 6 - Okay. 127 out of 1135 reviews" "
Rating 4 - Poor. 64 out of 1135 reviews" "
Rating 2 - Terrible. 41 out of 1135 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

KYLA CHRISTINE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is BAD. No idea how they're still getting away with calling this place a 4-5 star. It's a hotel, not a resort. Staff is amazing, everything else sucks. I feel duped. Everything is run down, dirty and broken, no where to hang out inside, pool and "hot tubs" (they're slightly warm) are moldy and have sharp edges and missing tiles all over the place, everything in the room was broken and falling apart. The resort is attached to a big abandoned resort that's covered in graffiti and has massive chunks of concrete falling off onto this hotel. Often a 10 minute wait for an elevator. No real stair options. Anyone closing a door on the entire floor all night causes your whole room to shake so no one slept. We paid extra to take an earlier flight home because it sucked so badly.

10/10 Excellent

SONGHYUN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort. Friendly staff with resonable price.
Stayed 6 nights in Jan 2025

10/10 Excellent

Alexbel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant workers make the extra mile to all the allergies and food preparations needs

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights with my family, it was an amazing experience, very professional, the beach is fabulous
Stayed 3 nights in Jan 2025

8/10 Good

Anoosheh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed at this resort for six days and had a great experience overall. The staff was incredibly friendly and made us feel welcome from the moment we arrived. The room was clean and well-maintained, but the hotel need some renovations to bring it up to date. Every night, they had a nice, family-oriented show which was a fun way to end the evening. The buffet food was quite good, and the smokehouse dinner was good. I especially enjoyed the food at GOLNDAL, which was tasty, but I was a bit disappointed that Gondal restaurant didn't offer any dessert after our meal and we see we have to asked them . The beach was absolutely beautiful and perfect for relaxing. The resort is on the smaller side, but we actually liked that—it felt more intimate, Overall, I would definitely recommend it, but I think it could improve with a few updates.
Stayed 5 nights in Jan 2025

6/10 Okay

matthew

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beach palace will be undergoing much needed renovation soon, as we were informed later this year. Elevators were concerning at times but they were worked on while we were there. The property next to it is abandon and in shambles with police presence so that affects the feel. Food and staff were wonderful.
Stayed 5 nights in Jan 2025

8/10 Good

paul, kingwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 8 nights in Jan 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Joadie Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is going to be closed soon for renovations. The neighboring hotels are closed and rundown
Stayed 4 nights in Jan 2025

10/10 Excellent

LENORE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great Beach
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael, Arcadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, good location
Stayed 3 nights in Jan 2025

4/10 Poor

Victoria

Traveled with family
Disliked: Property conditions & facilities
I want to preface this review by saying I have stayed in multiple all inclusive and resorts so I can compare. They will be closing this property for much needed renovations so I am happy to know they recognize the Beach Palace is not to their standards.The beach was beautiful and the majority of the staff were friendly. Don't fall for the "generous offer of a DAY PASS to another property unless you want to loose a 1/2 day of your vacation. As my family and I were leaving in their complementary taxi ride to the Moon Palace, we were told we would have to spend 90 min driving around the property to be told how to book with them directly next time. 5 hrs later and multiple attempts to sell me a membership, we finally got to enjoy our day on the property. We felt duped. The offers are not a horrible, but I was not prepared to be pressured into spending upwards of 40k on a membership package. When I asked for this to be rectified my complaint was sent to " public relations ". The alcoholic beverages on both properties were very weak and poor quality. The food however was fairly decent with lots of options. We had to ask 4 out of the 5 day to have our room cleaned, and the toilet needed to be repaired everyday. The spa experience was very good and all of the spa staff were friendly. The property next to the resort had been vacant for some time, was covered in graffiti and appeared to be unsafe. The mall is within walking distance, and nice off site restaurants.
Stayed 5 nights in Jan 2025

8/10 Good

Blake

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Small but nice. As an Expedia Gold member I was upgraded to Family Presidential Suite which was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nuria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay and we can’t wait to return! The staff is amazingly hospitable and made our stay extra special. We highly recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mallory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family goes to Cancun almost every winter and we usually stay at a different resort. We switched it up this year and I'm so glad we did! The hotel is centrally located not only ocean front, but also near the peninsula. The room was fantastic, the balcony with the chair bed was great to lounge on after the kids fell asleep, the food was wonderful and there were tons of vegetarian options, which isn't always the case at all inclusives. The staff was kind and very friendly and our family had such a lovely time. Our kiddos are 8 and 10 and they loved the slide! This is definitely a wonderful hotel for a family. Extra shout out to the coffee bar because my husband and I drank our weight in iced coffees and the baristas were wonderful! Our family will definitely be visiting again..
Stayed 5 nights in Jan 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great. Beach was AMAZING, spoke to many people and they specifically come for the beach. Many food options, and food was delicious. Pool could be bigger. Would definitely come back.
Stayed 6 nights in Dec 2024

6/10 Okay

Valentina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures on internet don’t match reality. Over packed, ran out of extra pillows, beach lounge chairs crammed together, room next to exit door/stairs-very loud, line for coffee/dessert area long most of time, odor in bathrooms awful to name a few.
Stayed 7 nights in Dec 2024

8/10 Good

JENNIFER

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beach was absolutely gorgeous. We spent most of our time there. Get there early the chairs go fast. The main pool area could use a bit of updating. The food was mostly good as the restaurants were all great except for room service, avoid. We tried quite a few room service dishes, and all were not great. The property is very clean. We really enjoyed our stay at Beach Palace. We loved the sky bar area and pool as well. It was less crowded and beautiful views. I do wish there were a few more activities for our teenage girls to do, but the beach and swimming in pool was definitely fun. Ps.. Do not do the visit to their sister property, Moon Palace. It sounds like a great deal, free transportation and hotel credit but it’s not. The staff will completely hound you and won’t take no for an answer about purchasing another vacation. It took us over 3 hours to finally get away from the sales team. It was not a good experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property with nice dining options very close distance to some other attractions
Stayed 5 nights in Dec 2024

4/10 Poor

Kapil

Stayed 5 nights in Dec 2024

6/10 Okay

jeremy

Traveled with family
Liked: Cleanliness, staff & service
Staff is very good, shout out to Josian/ and Sam for always taking great care of us at the beach or the sports bar! Beach is absolutely the star here- its clean and perfect!! Very bland beach seating with no real ambience except for chairs all in a row. Room was clean and had a great ocean view. Could not get reservations at any restaurant the whole time which was extremely irritating. The buffet was very limited on options and pretty much the only place we could get into. VERY overbooked, way too many people for such a small resort. Elevators are a nightmare- we ended up taking the stairs multiple times (12 flights) because we had to. All the food was good for what we had. Cant say i would return to this specific resort.. its just extremely tiny and kind of boring.
Stayed 4 nights in Dec 2024