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BOK21

3.0 star property
Hotel with free parking, in the vicinity of Playa Tortugas

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Photo gallery for BOK21

Free WiFi, bed sheets
Exterior
Terrace/patio
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AED 146
AED 191 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

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Free WiFi, bed sheets

Suite

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Free WiFi, bed sheets

Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
Digital channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Free WiFi, bed sheets

Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Netflix
Digital channels
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Suite

Suite | Free WiFi, bed sheets

Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Bonampak, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 11 min walk - 1.0 km
  • Puerto Cancun Marina Town Center - 2 min drive - 2.2 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 4.1 km
  • Langosta Beach - 6 min drive - 6.3 km
  • Playa Tortugas - 6 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪La Coyota - ‬5 min walk
  • ‪La Casa de los Abuelos - ‬3 min walk
  • ‪Chila y Quil - ‬9 min walk

About this property

BOK21

Hotel near Playa Tortugas
Located close to Ultramar Ferry Puerto Juárez and Langosta Beach, BOK21 provides a terrace and a garden. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and concierge services
  • Outdoor furniture
Room features
All guestrooms at BOK21 boast comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
More amenities include:
  • Showers and free toiletries
  • 55-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 83-119 for adults and MXN 83-119 for children

Guest services

  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 6 stairs to reach property

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 83 to 119 for adults, and MXN 83 to 119 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

BOK21 Hotel
BOK21 Cancun
BOK21 Hotel Cancun

Frequently asked questions

Is BOK21 pet-friendly?

No, pets are not allowed at this property.

How much is parking at BOK21?

Self parking is free at this property.

What time is check-in at BOK21?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at BOK21?

Check-out is at noon.

Where is BOK21 located?

Located in Downtown Cancun, this hotel is 2.3 mi (3.8 km) from Playa Tortugas and 2.6 mi (4.1 km) from Ultramar Ferry Puerto Juárez. Langosta Beach and Tortuga Beach are also within 6 mi (10 km).

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BOK21 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 3 out of 25 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ken

Liked: Property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, but theres a lot of noisy traffic in front the hotel.
Stayed 2 nights in Jul 2023

6/10 Okay

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Ok for a budget short trip
The hotel is relatively well located which is a positive if you want to walk to city center, but due to the missing sound insulation also a negative as there's quite some traffic at night. Staff was friendly and helpful, offered to help with luggage several times. Since the hotel doesn't have an elevator, help with heavy luggage is really appreciated. Parking is available just outside the hotel with few places reserved only for the hotel. Cleanliness and condition not 100% perfect, but for a 2** budget hotel acceptable. Wifi rather OK for simple tasks.
Stayed 1 night in Dec 2023

8/10 Good

Kathryn

Liked: Staff & service
I think that you’re getting exactly what you pay for at this property. The walls are all dinged up and the floors haven’t been swept or mopped in the rooms, the wall you share with the street is more like a garage door so every single sound comes through. The beds are rock hard but the bedding was clean. Shower had gaps and gashes in the tiles and the fixtures are rusting. Doesn’t seem to have an elevator so expect stairs to your room-as well as to enter the building itself. Front desk was kind and helped me with my bags. Small waters and granola bars were offered to guests in the lobby as well as a coffee area both in the rooms and the lobby. The Wi-Fi was very in and out and worked periodically. No landlines to make calls at the hotel. Worked in a pinch but would never stay for an extended period of time.
Stayed 1 night in Oct 2023

4/10 Poor

Andaira

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo MUY bien! habitacion grande, cama comoda, todo limpio, todos muy amables, cuando estoy en cancun es mi primera opcion wifi exelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, enfrente tiene tiendas para comprar alimentos y puedes salir a caminar un rato, es muy tranquilo y seguro. Las recepcionistas súper atentas, tienes 24/7 bebidas como té o café gratis. Sin duda volvería a hospedarme aquí. Mis felicitaciones a todos los trabajadores que hacen que la estancia sea espectacular.
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth Oconnell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel angel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

s

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Brenda M.

Stayed 1 night in Oct 2024

2/10 Terrible

Liyan

Disliked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ampliamente recomendado
Excelente servicio y atención de su personal
Stayed 1 night in Oct 2023

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super séjour
chambre neuves et propres, eau potable à disposition tous les jours, proche du centre et de la zone hotelière
Stayed 3 nights in Jul 2023

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seper Confort
Super sejour, personnel tres hospitalier, boissons a disposition tous les jours, chambres neuves et tres spacieuse. Litterie impeccable.
Stayed 3 nights in Jul 2023