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Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

Choose dates to view prices

Photo gallery for Aloft Cancun

View from property
Reception
Bar (on property)
Property amenity
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly
  • Gym
The current price is AED 437
AED 554 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, (2434)
The price is AED 496
AED 636 total
includes taxes & fees
9 Mar - 10 Mar
Residence Inn by Marriott Cancun Hotel Zone

About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Caracol Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬2 min walk

About this property

Aloft Cancun

Hotel near Caracol Beach
Located close to Cancun Convention Center and UltraMar Ferry Terminal, Aloft Cancun provides a rooftop terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), an outdoor pool, and express check-out
  • Express check-in, a billiards/pool table, and a 24-hour front desk
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds, and free tea bags/instant coffee

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: MXN 280 for adults and MXN 140 for children
  • 1 bar

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (366 square feet)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 1
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • In-room accessibility
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 1
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 1

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per night.

How much is parking at Aloft Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability).

What time is check-out at Aloft Cancun?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 83 out of 1007 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are kind and helpful, and the resort is pet friendly! Wonderful place!
Stayed 2 nights in Feb 2025

10/10 Excellent

Aloiafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff extremely pleasant and friendly! We had an amazing stay here. We enjoyed the ability to walk to everything. We enjoyed the location so much that we would stay here again.
Stayed 4 nights in Feb 2025

8/10 Good

DANIELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, Clean and served the purpose of our stay which was to be close to Hyatt Ziva.
Stayed 1 night in Nov 2024

8/10 Good

Chidinma

Liked: Cleanliness, staff & service
Disliked: Amenities
I like the area where this hotel is situated, it’s in the centre which makes it very easy to move around. The hotel itself was good , staffs were very friendly and professional. I definitely recommend and would stay here again if I visit cancun in the near future . Well done !!
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

The staff was very helpful.
Stayed 4 nights in Dec 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
The hotel was close to shopping area and near the bus stop. The staff were helpful.
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
Great location, clean & modern accommodations. Elevators were slow in operation & one was down. Took a long time to check in well after 3pm.
Stayed 3 nights in Feb 2025

10/10 Excellent

Okmee

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good service at a reasonable price
Stayed 3 nights in Nov 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great close to everything. Beach, shops and restaurants. Staff are friendly and attentive. Places are clean. It is not a luxury hotel but more of an affordable place
Stayed 6 nights in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place I stay here all the time
Stayed 2 nights in Jul 2024

10/10 Excellent

Sanghamitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy to stay there. I wish a balcony of see view was there. But rest everything was very nice.
Stayed 4 nights in Dec 2024

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivan

The Pool was out of service an the restaurant , staff was very friendly
Stayed 1 night in Nov 2024

6/10 Okay

Sabina

Liked: Cleanliness, staff & service
Decent stay for what we paid.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel very respectful
Stayed 5 nights in Aug 2024

8/10 Good

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for me
Stayed 7 nights in Dec 2024

10/10 Excellent

Rudy

Liked: Cleanliness, amenities
Great hotel and great customer service!
Stayed 1 night in Jul 2024

2/10 Terrible

Deatrice

Disliked: Cleanliness
They kept money which was supposed to be used for incidentals. I purchased nothing extra. No damage was done in the room. The hotel had a strange odor all clothing needed washing after the trip.
Stayed 10 nights in Jan 2025

8/10 Good

christian A

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very close to the beach, the peer to go to Isla Mujeres, local restaurants and many other things. In conclusion, it is very well located for a getaway.
Stayed 6 nights in Aug 2024

10/10 Excellent

iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in a great place near a beach, stores and restaurants.
Stayed 3 nights in Jun 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

6/10 Okay

Jon

Liked: Staff & service
Did not like rooftop bar with no seating and slow service. I declined to get a free drink. Would rather pay for nicer experience. Sad that this is strongly advertised and poorly set up. Overall, I would rather pay more and have nicer hotel but appreciate the cheaper option.
Stayed 2 nights in Feb 2025

4/10 Poor

julio eduardo

Liked: Property conditions & facilities
Josué at the front desk had a poor attitude I think he even downgraded me in the room assigned
Stayed 1 night in Feb 2025