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Shangri-La The Marina, Cairns

5.0 star property
Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal

Choose dates to view prices

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, sun loungers
Horizon Club Suite 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
The current price is AED 464
AED 510 total
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 74 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Marina View King

Exterior

Executive Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Room 1 King

Exterior

Horizon Club Room 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Egyptian cotton linens
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive King Room with Marina View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Horizon Club King Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club King Room with Marina View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Twin Room with Marina View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Queen Beds

Royal Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Cairns Marlin Marina - 4 min walk - 0.3 km
  • Cairns Esplanade - 4 min walk - 0.4 km
  • Reef Hotel Casino - 4 min walk - 0.4 km
  • Esplanade Lagoon - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 5 min walk - 0.5 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace, and a shopping mall on site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and wedding services
  • Multilingual staff, a 24-hour front desk, and a ballroom
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 255 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 42-inch HDTVs with premium channels
  • Balconies, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Similar properties

Outdoor pool, sun loungers

Hilton Cairns

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,005 reviews
The price is AED 526
AED 579 total
includes taxes & fees
5 Apr - 6 Apr
Hilton Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 21 March 2025, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 5 April 2025 start from $138.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk/promenade, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

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Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 42 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armee

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and everything is within walking distance! We had a great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice pool and rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonalyn

Liked: Amenities, property conditions & facilities
It's nice to stay there
Stayed 1 night in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and a lovely stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept gardens, helpful and professional staff, clean rooms and facilities.
Stayed 5 nights in Mar 2025

10/10 Excellent

Rexie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to enjoy harbor area with fantastic scenery and good dishes!
Stayed 5 nights in Feb 2025

10/10 Excellent

Luise

Liked: Property conditions & facilities
Great stay for second timev
Stayed 2 nights in Feb 2025

10/10 Excellent

Bishal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jan 2025

8/10 Good

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The property is spotlessly clean, the staff are lovely and rooms are spacious. It’s not the same standard as others I have stayed at but it is still a great hotel and best in the area by far.
Stayed 4 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the 4th time, coming and going on our reef dives. The breakfast is awesome and pool is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Great area for dining and pier activities. Staff was very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located for the Reef Fleet Terminal and marina. Just a few minutes walk to my dive boats! Great staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms and very convenient to restaurants and tour activities
Stayed 3 nights in Jan 2025

10/10 Excellent

Magda Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the marina
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
Easy check in
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay; close to the cruise terminals amd city centre.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rex

Liked: Cleanliness
Great place to stay in Cairns
Stayed 1 night in Dec 2024

8/10 Good

fatmata

The location is outstanding and the breakfast buffet was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, very happy.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
The location was great. Hotel is a bit outdated but overall we had an enjoyable visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel was great for where we wanted to be. Staff was very attentive and helpful. Room was spacious and nice bathroom. Nice restaurants around to choose from off the marina. Would have been nice to have breakfast included but the buffet was very good.
Stayed 3 nights in Jan 2025