Experience Key-oh Lodge, where a warm welcome and modern comforts blend seamlessly. Start your day with a delicious breakfast buffet, stay connected with WiFi in public areas, unwind in the 24-hour gym or stroll through the garden. Guests rave about the helpful staff and top-notch breakfast.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Gym
Pet friendly
Housekeeping
Air conditioning
24/7 front desk
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Room, 1 King Bed with Sofa bed (Pet Friendly)
Standard Room, 1 King Bed with Sofa bed (Pet Friendly)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
Sleeps 4
1 King Bed and 1 Queen Sofa Bed
View all photos for Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)
Standard Room, 1 Queen Bed with Sofa bed (Pet Friendly)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed - queen
Private bathroom
Shower/tub combination
Hair dryer
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed
View all photos for Standard Room, 2 Queen Beds (Not Pet Friendly)
Burns Lake Visitor Center and Museum - 11 min walk
MacEwan Dog Park - 3 min drive
Lakes District Museum Society - 5 min drive
Burns Lake Provincial Park - 6 min drive
Dead Man's Island Provincial Park - 7 min drive
Getting around
Smithers, BC (YYD-Smithers Regional) - 111 min drive
Restaurants
A&W Restaurant - 19 min walk
Boer Mountain Coffee House - 16 min walk
The Office - 3 min drive
Dragon Palace Restaurant - 18 min walk
Subway - 12 min walk
About this property
Key-oh Lodge
Property highlights
At Key-oh Lodge, you can look forward to a free breakfast buffet, a garden, and a 24-hour gym. Free WiFi in public areas and a business center are available to all guests.
Additional perks include:
Newspapers in the lobby, a 24-hour front desk, and an elevator
Smoke-free premises and 1 meeting room
Guest reviews give top marks for the breakfast and helpful staff
Room features
All guestrooms at Key-oh Lodge include comforts such as air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with shower/tub combinations and free toiletries
43-inch flat-screen TVs with satellite channels
Coffee/tea makers, heating, and daily housekeeping
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Food and drink
Free buffet breakfast available daily 6 AM–10:30 AM
Things to do
24-hour fitness center
Family friendly
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Conveniences
Elevator
Newspapers in lobby
Guest services
24-hour front desk
Daily housekeeping
Business services
Business center
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating (climate-controlled)
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
43-inch flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
More
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: CAD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: CAD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property is also known as
Key-oh Lodge Burns Lake
Key-oh Burns Lake
Key-oh
Key-oh Lodge Hotel
Key-oh Lodge Burns Lake
Key-oh Lodge Hotel Burns Lake
Frequently asked questions
Is Key-oh Lodge pet-friendly?
Yes, Key-oh Lodge allows pets (limit 2 total). There's a fee of CAD 25 per pet, per night. Service animals are exempt from fees.
What time is check-in at Key-oh Lodge?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Key-oh Lodge?
Check-out is at 11 AM.
Where is Key-oh Lodge located?
Situated in Burns Lake, this hotel is within 1 mi (2 km) of Burns Lake Visitor Center and Museum and MacEwan Dog Park. Lakes District Museum Society is 2 mi (3.3 km) away.
Key-oh Lodge Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great hotel in Burns Lake. Breakfast service is not adequate. Run out of items before 7 am. Room service not replenish in roo. coffee pods if more than one night stay
Our room was extremely dirty. Bathroom had hair all over the floor and sink. One towel was so worn out it was see through. The other towel had blood stains. Sheets were clean.
Check in went normal.
Entered room, clearly had not been vacuumed. Gross and multiple stains on carpets, food or something smeared down side of couch. Stains all over cushions of couch. Bed had long black hairs on pillows and in sheets. Bathroom counter had not been cleaned. Beds were made and towels hanging.
Went to front to report condition of room. Front clerk said she would call housekeeping to go clean room. So I waited 20 to 30 mins.
This was around 8:00 p.m.. went back to front desk and she said she was sorry but they were short staffed and she would call her again. I asked if I could have a different room that was ready and she said the entire Hotel was booked so No, I could not. I went back to the room and a few minutes later the front desk clerk came to the door with housekeeping and said they were going to clean the room could I please leave. I did. I went and picked up some supper, came back and they were gone. The only thing that they had done was wipe the bathroom countertop.
I didn't bother with anything else that evening.
Breakfast of scrambled eggs, sausages and Waffles were not available. Bread and bagels only. Front clerk said there were not enough traveler's to put out breakfast. Thought the hotel was full the night before?
The overall cleanliness of the hotel was poor. The room was awfull and staff were lacking.
I would Not recommend anyone risk staying here. It will disappoint. A rating of 1-2 stars at most would be generous.