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"Was a big birthday event got privileged of free upgrade and drinks hotel was amazing and all the staff"

"A lovely hotel, situated on the city walls with a short walk into the centre. Family friendly and a warm welcome from staff!"

"Like a Downton Abbey experience. A grand palacios hotel. Although large, it felt warm, homely and welcoming. Upgraded to a suite which was just wonderful. So comfortable, spacious yet again a homely feel. Throughly enjoyed my stay. The staff were friendly and extremely helpful. We were able to secure our luggage and explore York ahead of checking in . They kindly kept our luggage safely after checking out also so again we could enjoy our ambling through the streets of York. Great choices for breakfast,.Pet friendly also. This is a beautiful hotel well worth the stay."

"Great location, close to York, but not in York. There is a bus stop located near to the hotel which goes in York or the coast. The breakfast was lovely either a cooked breakfast or cereal and fruit, yoghurt or toast. "

"Lovely, clean, comfortable hotel. Easy walking distance to the city centre."

"Great stay . Hotel in an excellent location and was very clean . Rooms were modern and very comfortable. Would definitely stay again . "

"Beautiful historic building with 2018 new wing with spacious and beautiful rooms. Walking distance to town and short 200 m to train station."

"Very comfortable 1-night stay. Convenient location for the city centre, with lots of restaurants in the immediate vicinity. The room was nice and well-kept, and the staff were very friendly and helpful. No parking available when we arrived, but we were able to find a space in the public car park next to it after waiting for 10 mins for a space to free up."

"Couldn’t fault it lovely hotel and friendly staff "