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"Fantastic! Paul on the front desk was wonderful to interact with. I would highly recommend everyone to stay at this hotel. I’ll be going back for sure!"

"Very nice hotel and the staff is very friendly and provide a great service. Japanese style rooms."

"Staff were excellent, friendly and very helpful"

"The staff here are just lovely. Exceptional. The room is gorgeous too. Everything you need. Home from home. "

"Staff and restaurant are both excellent attributes of this hotel!"

"The hotel and the staff were amazing. The area was very walkable with a lot of dining options. The river is pretty spectacular too. You are in walking distance to the train, buses and the light rail system so it is easy to travel anywhere. "

"We walked to the hotel from the train station. We went out the main doors of the train station. We could have made it much easier on ourselves if we went to the lower level and crossed under the tracks. Otherwise, the hotel was great. Not too expensive, clean, comfortable, and had everything we needed."

"Perfect stay. "

"This was our second visit to this hotel. Previously we came in a summer ,but this visit was on the last day of Bordeaux Xmas market. The hotel is situated on the tram line which you can buy tickets at the machine or on the app. To get into centre takes about ten mins. Across from hotel is the river which you can walk into Bordeaux with lots of restaurants and shops. A lot shut in the winter, but definitely worth a nice walk. You will find Mc Donald’s , Lindt and Starbucks on the way. If you need parking you need to pop into hotel to get the code and directions. When you park in the resid spots you will find a lift to take you up to reception. The staff are extremely helpful and kind. The rooms are clean and have everything to cook and be comfortable. This time we were on the ground floor and layout was different. Previously we were high up and had the most wonderful view of river and bridge. But we asked for this well in advance. Usually shops in the centre are shut on a Sunday. But special circumstances of Xmas meant they were open. So much choice and a lovely city to visit. Xmas market was huge and so we ended up going back to hotel and ordering a Uber eats as exhausted. Definitely recommend this hotel. "