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"Very pleased with the accommodations"

"Good communication and friendly service."

"It was exactly as expected"

"It was amazing. Clean room. Awesome hosts!"

"Even though I was told I didn’t have a reservation, this got sorted out and the check in couldn’t have been friendlier. Nice booked breakfast given out since I was checking out before their breakfast time. "

"I called the hotel 2 weeks before to confirm my reservation to which I was told it's fine. Saturday evening before I left New York I called to remind them I'd be there late and to have the heat on in the room and I was told no problem. Later I received an voicemail stating that they had no room for me. The annoyance is that hotels.com has my confirmation for my reservation, So the communication is almost non-existent."

"This was on a family trip after burying our mother. We were the ONLY ones staying, yet they wouldn't give us the cabin with wi fi. The old lock locked us out late at night and it took 30 minutes for them to help us. When I complained, they kicked us out and called the police who had us drive away in the middle of the night with an 11 yr old. "