6/10 Okay
Lesley
Traveled with group, Business traveler
13 January 2025
Liked: Cleanliness
I could feel the springs in my bed. The carpet was threadbare. The room was nice and warm on a cold day. The receptionist was pleasant and helpful.
We hate in the bar, unfortunately the service was poor. The man behind the bar was serving drinks, taking food and drink orders and bringing food from the kitchen. This resulted in him spreading himself to thin. He brought my friend a drink and his soup and nothing for me.
A lady came from the kitchen with a meal for someone else, we informed her we hadn't got my coffee or food. She sorted both out. My food was very nice but the service was terrible and my drink had to go back because it was cold.
We had to park right at the back of the hotel, being disabled it was a nightmare because the car park was full of ice and I was frightened of falling.
Lesley
Stayed 1 night in Jan 2025