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"Loved the location—it’s a ten minute walk to the Shambles. Love the aesthetic of Malmaison—arty, modern, chic, yet comfortable. Amazing service and food in the grill, too. "

"Lovely hotel with quirky decor. A real gem and within easy walking distance of the station and city centre. Great that the staff will pick up your luggage from the station on arrival and it was in our room when we arrived. Afternoon tea was wonderful and we loved the pantry and record player in our room. A great place to stay. "

"Impressive "

"Beautiful room and recently refurbished bathroom, very friendly and helpful staff. "

"Great stay"

"Sadly we didn't get chance to speak to staff due to our arrival and departure times. But checking in out of hours was simple and quick and the room was clean and very comfortable "

"Just a perfect place to stay in York."

"Very good location,good comfort able rooms .Food very good and meals good value.Parking very limited,paid extra for premium."

"One was left to their own devices. Coffee tea, etc was left at the door every day and anything else needed towels, toiletries just ring reception. Excellent ideas and should be adopted at other hotels. Complete privacy for the clients. Great stay will return. Perfect!"