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"Lovely hotel and staff would stay there again "

"Location "

"Excellent Period property. As an older building we were unsure what to expect but it’s immaculate throughout. Staff were incredibly friendly and we were delighted to be checked in 3 hours prior to the arranged time. Couldn’t be more conveniently located a minute walk from the castle and the Main Street where all the shops, bars and restaurants are. They don’t have onsite parking but there is a very safe pay and display car park 3 minutes walk away which was only £14 for 24 hours. That’s much cheaper than any other city hotel I’ve ever been to. We will be back. We really enjoyed our stay and the city. "

"Smashing place "

"Staff were beyond brilliant, calling as a courtesy once I had arrived in my room, spa was lovely especially the thermal area, rooms was spacious and warm, food was good, courtyard was cute at night when t was lit up. Would really recommend and would definitely go again "

"I can confidently say it was one of the best hotel experiences I've ever had! From the moment I arrived, the staff went above and beyond to make me feel welcome. Their exceptional service was truly the highlight of my stay. The amenities are fantastic! The pool was pristine and perfect for a relaxing dip, while the hot tub was an absolute treat after a long day of exploring. In summary,this hotel exceeded all my expectations with its outstanding staff, luxurious pool and hot tub, and top-notch spa services. I can't wait to return! "

"We stayed overnight as we were going to a concert. We had a family room, although a great idea my teenager son was too tall for the bunk bed. They provided a camp bed for him. It was a decent size room, comfy bed and a decent shower!"

"Staff was real good and food drink prices pretty fair."

"Property was as described. Comfortable bed, clean, great location. The lady who checked us in was so helpful and very informative. Definitely a credit to her team 👍"