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"Right in the centre, everything was perfect "

"Family service so friendly. New staff Benji on meet and greet is doing great work during his apprenticeship. Extremely comfortable and so clean for a period property. Busy with locals, good bar selections and food delicious . Parking limited but we were lucky. Rooms good size sockets, hot drinks and water. Good lighting. Bathroom looks new, it’s so clean. Has shelves for specs and wash stuff. A lift if needed . Wonderful and we are going again. Malvern has much to offer. "

"A lovely, cosy hotel with amazing service. The staff were friendly and very helpful."

"Excellent option in Ross. Great service with professional and friendly staff. Fantastic breakfast. "

"Lovely clean room with fantastic food and drinks. My only niggle was the room was a bit too warm. Could do with air conditioning "

"Comfortable and enjoyable stay. Food very good alongside friendly and helpful staff. Be aware a Service Charge is put on your bill if you eat in the restaurant. Customers should be aware and given an option."

"Excellent location and views . Friendly staff and lovely bar/ food."

"Pleasant lodge clean and comfortable great value for money"

"Our hosts were friendly and professional. Beautiful room with excellent modern décor. Lovely towels. Great range of treats supplied or to buy from the fridge in the room or downstairs. Appreciate locally sourced produce. Breakfast room was cosy and the breakfast itself was great. Recommend"