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Hotel New Tsuruta

3.0 star property
Find serenity by soaking in an indoor mineral hot spring or browsing the shops on site.

Choose dates to view prices

Photo gallery for Hotel New Tsuruta

Hot springs
View from room
View from property
In-room safe, desk, free WiFi, bed sheets
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 208
AED 252 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

In-room safe, desk, free WiFi, bed sheets

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Bathrobes
Shower/tub combination
  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

In-room safe, desk, free WiFi, bed sheets

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Bathrobes
Shower/tub combination
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

In-room safe, desk, free WiFi, bed sheets

Casual Japanese- Style room, Non Smoking, Ocean view

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Bathrobes
Shower/tub combination
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

In-room safe, desk, free WiFi, bed sheets

Standard Japanese-style room /Non Smoking/ Ocean View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Bathrobes
Shower/tub combination
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Toilet with electronic bidet
Hair dryer
Bathrobes
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Bathrobes
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

In-room safe, desk, free WiFi, bed sheets

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Bathrobes
Shower/tub combination
  • 28 sq m
  • City view
  • Sleeps 3
  • 4 Twin Futons

View all photos for Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)

  • Sleeps 4
  • 4 Twin Futons

View all photos for (Non-smoking) Premium Japanese Modern Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

(Non-smoking) Premium Japanese Modern Room

  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese-Style Room with Shared Bathroom - Non-Smoking -3F-4F (28㎡）

In-room safe, desk, free WiFi, bed sheets

Economy Japanese-Style Room with Shared Bathroom - Non-Smoking -3F-4F (28㎡）

  • Sleeps 5
  • 5 Twin Futons

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking

  • Sleeps 4
  • 4 Twin Futons

View all photos for Yushoku AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Yushoku AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)

In-room safe, desk, free WiFi, bed sheets

AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)

  • Sleeps 6
  • 6 Twin Futons

View all photos for Large Japanese-Style Room No View with Shared Bathroom- Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Large Japanese-Style Room No View with Shared Bathroom- Non-Smoking

  • Sleeps 10
  • 10 Twin Futons

View all photos for Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)

In-room safe, desk, free WiFi, bed sheets

Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)

  • Sleeps 4
  • 4 Twin Futons

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Exterior

Kamenoi Hotel Beppu

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  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,005 reviews
The price is AED 230
AED 253 total
includes taxes & fees
2 Mar - 3 Mar
Kamenoi Hotel Beppu

About the neighborhood

Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920

What's nearby

  • Takegawara Onsen - 2 min walk
  • Beppu Tower - 4 min walk
  • Beppu Park - 2 min drive
  • B-Con Plaza, Global Tower - 3 min drive
  • Hells of Beppu - 6 min drive

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 14 min drive
  • Oita Airport (OIT) - 47 min drive

Restaurants

  • ‪ろばた仁 - ‬2 min walk
  • ‪みなみ丸合歓 - ‬2 min walk
  • ‪カレー酒場 ROUTE10 - ‬2 min walk
  • ‪食道楽 とさか - ‬1 min walk
  • ‪米と葡萄 - ‬2 min walk

About this property

Hotel New Tsuruta

Hotel near Takegawara Onsen
Hotel New Tsuruta provides amenities like an indoor mineral hot spring (onsen) and shopping on site. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), hot springs on site, and a vending machine
  • Luggage storage, a 24-hour front desk, and multilingual staff
  • An elevator, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel New Tsuruta feature thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 24-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 2200 per person
  • Hosted evening meal available on Saturday for a fee of JPY 9900

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Spa

  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Hosted evening meal: JPY 9900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

Is Hotel New Tsuruta pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel New Tsuruta?

Hotel New Tsuruta doesn't offer parking.

What time is check-in at Hotel New Tsuruta?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel New Tsuruta?

Check-out is at 10:00 AM.

Where is Hotel New Tsuruta located?

Situated in Beppu, this hotel is steps from Takegawara Onsen. Beppu Station is 7 minutes by foot.

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Hotel New Tsuruta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 276 out of 784 reviews
Rating 8 - Good. 339 out of 784 reviews
Rating 6 - Okay. 121 out of 784 reviews
Rating 4 - Poor. 35 out of 784 reviews
Rating 2 - Terrible. 13 out of 784 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views
Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023

8/10 Good

レイコ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, nice location. I'm sutisfied with this hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Service Kind Receptionist
Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.

10/10 Excellent

JiHyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023

8/10 Good

Naveed

Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024

8/10 Good

Pei Shan

Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

???

Liked: Staff & service, amenities, property conditions & facilities
ホテルスタッフの対応がとても親切で丁寧でした。ホテル内の温泉が清潔で、風情があり良かったです。 また、オーシャンビューで、綺麗な日の出🌅をみることができ大満足でした。 寒い夜の到着でしたが、バス停から徒歩2、3分のわかりやすい場所で、助かりました。
Stayed 2 nights in Jan 2025

10/10 Excellent

HISATO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は古かったのですが、部屋は広々としており快適でした。大浴場の温泉も早朝５時から利用できたので、夜は子供と入り、朝は1人でゆっくり入れました。朝食のバイキングはとり天とカレーが美味しかったです。
Stayed 1 night in Dec 2024

8/10 Good

MASAKAZU

Stayed 1 night in Dec 2024

10/10 Excellent

hirovsky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities
初めてお世話になりました。和室利用で温泉街に来た感があってよかったです。
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

M7 . M
Stayed 1 night in Nov 2024

6/10 Okay

カツフミ

Stayed 1 night in Oct 2024

6/10 Okay

Kazuhide

Liked: Cleanliness, staff & service
朝食がとてもおいしかった。
Stayed 1 night in Oct 2024

8/10 Good

ヒロム

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食、浴場、スタッフは満足 ロビーに新聞、メモ用紙、筆記具がほしい。
Stayed 4 nights in Sep 2024

8/10 Good

りゅうた

Liked: Staff & service
従業員さんの対応もよく、このお値段でこれだけあれば全然満足です。近くに食事するとこや買い物も出来てよかったです。別府タワーにも徒歩で行きました。朝食も種類がたくさんあり美味しかったです。
Stayed 1 night in Aug 2024

8/10 Good

Chongick

Liked: Staff & service, property conditions & facilities, room comfort
추천합니다.재방문의사 100%
너무 만족스러웠습니다. 주변에 식당도 많고, 교통도 편리하고, 경치도 좋아요.
Stayed 1 night in Aug 2024

2/10 Terrible

takahiro

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

KUNIHIRO

朝食が付いて良心的お値段、また利用します。
Stayed 1 night in Jul 2024